Summary
Miss C complained about the way the council dealt with her complaint to them. She was also was unhappy that the council had issued warnings following an investigation into allegations of anti-social behaviour.
We were satisfied that the council demonstrated that a fair and balanced investigation into complaints of anti-social behaviour had taken place and that their discretionary decision to issue warnings was in line with their procedures.
We were also satisfied that the council could demonstrate that a full investigation of Miss C's subsequent complaint had taken place and that their letter explaining their decision was reasonable. As a result of our findings, we did not uphold Miss C's complaints.
Related reading
View Decision Report 201602803 as a PDF (10.88 KB) Updated: March 13, 2018