Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607812 | Forth Valley NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201603036 | Highland NHS Board | Health | Upheld | 1 Dec 2017 |
| 201604903 | Tayside NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201605042 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201605430 | A Dentist in the Forth Valley NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201607464 | Forth Valley NHS Board | Health | Upheld | 1 Dec 2017 |
| 201701298 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2017 |
| 201700194 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201605668 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201601915 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201607982 | Grampian NHS Board | Health | Upheld | 1 Dec 2017 |
| 201602380 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201606223 | Perth and Kinross Council | Local Government | Upheld | 1 Dec 2017 |
| 201609373 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201607397 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2017 |
| 201602127 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201602125 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201608056 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201608609 | Thistle Housing Association Ltd | Local Government | Partly Upheld | 1 Dec 2017 |
| 201601344 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201602129 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201608275 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2017 |
| 201605325 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201700292 | Scottish Borders Council | Local Government | Resolved / Early Resolution | 1 Dec 2017 |