Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602349 | South Lanarkshire Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201602584 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201603036 | Highland NHS Board | Health | Upheld | 1 Dec 2017 |
| 201603637 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201604626 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201604903 | Tayside NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201605042 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201605546 | Castlehill Housing Association Ltd | Local Government | Not Upheld | 1 Dec 2017 |
| 201605430 | A Dentist in the Forth Valley NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201601344 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201602129 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201608275 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2017 |
| 201601675 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201605325 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201700677 | South Lanarkshire Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201602059 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2017 |
| 201601706 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2017 |
| 201700490 | Registers of Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2017 |
| 201703614 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201700873 | Shetland NHS Board | Health | Upheld | 1 Dec 2017 |
| 201700683 | Shetland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201700604 | Forth Valley NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201702249 | North Ayrshire Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201701293 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201701087 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2017 |