Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602380 | East Lothian Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201605668 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201700194 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201701298 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2017 |
| 201700163 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201604707 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201605465 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Dec 2017 |
| 201603239 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201604853 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2017 |
| 201607450 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201608745 | Grampian NHS Board | Health | Upheld | 1 Dec 2017 |
| 201605227 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2017 |
| 201606201 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Dec 2017 |
| 201604133 | Fife NHS Board | Health | Upheld | 1 Dec 2017 |
| 201608305 | University of Glasgow | Education | Not Upheld | 1 Dec 2017 |
| 201607812 | Forth Valley NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201607464 | Forth Valley NHS Board | Health | Upheld | 1 Dec 2017 |
| 201607982 | Grampian NHS Board | Health | Upheld | 1 Dec 2017 |
| 201608056 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201608061 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201608609 | Thistle Housing Association Ltd | Local Government | Partly Upheld | 1 Dec 2017 |
| 201608873 | Tayside NHS Board | Health | Upheld | 1 Dec 2017 |
| 201609400 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201608438 | Business Stream | Water | Resolved / Early Resolution | 1 Dec 2017 |
| 201608215 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2017 |