Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201703479 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201701236 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2018 |
| 201608296 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2018 |
| 201605947 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201605878 | Aberdeen City Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201605386 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201700795 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201702683 | Golden Jubilee National Hospital | Health | Upheld | 1 Jan 2018 |
| 201700223 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2018 |
| 201609335 | Fife Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201608864 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201608503 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2018 |
| 201606182 | Heriot-Watt University | Education | Upheld | 1 Jan 2018 |
| 201703520 | Scottish Ambulance Service | Health | Not Upheld | 1 Jan 2018 |
| 201607207 | East Renfrewshire Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201601915 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201608319 | Heriot-Watt University | Education | Upheld | 1 Dec 2017 |
| 201600847 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201600930 | Highland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201700063 | South Lanarkshire Council | Local Government | Upheld | 1 Dec 2017 |
| 201602125 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201602127 | East Lothian Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201607397 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2017 |
| 201609373 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201606223 | Perth and Kinross Council | Local Government | Upheld | 1 Dec 2017 |