Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607810 | Shetland NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201607882 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201609128 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201609412 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201608302 | A Medical Practice in an NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201701258 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201706088 | Lothian NHS Board | Health | Not Upheld | 1 Apr 2018 |
| 201704893 | Stirling Council | Local Government | Upheld | 1 Apr 2018 |
| 201706254 | University of Glasgow | Education | Upheld | 1 Apr 2018 |
| 201705195 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201704777 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201704505 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201608303 | A Health Board | Health | Upheld | 1 Apr 2018 |
| 201704238 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201704181 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201700482 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2018 |
| 201609388 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Apr 2018 |
| 201700464 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2018 |
| 201602543 | University of Strathclyde | Education | Not Upheld | 1 Apr 2018 |
| 201703103 | Dumfries and Galloway Council | Local Government | Upheld | 1 Apr 2018 |
| 201605138 | Lanarkshire NHS Board | Health | Not Upheld | 1 Apr 2018 |
| 201604718 | Audit Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Apr 2018 |
| 201606959 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Apr 2018 |
| 201606202 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2018 |
| 201607263 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2018 |