Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700904 | Scottish Borders Council | Local Government | Partly Upheld | 1 May 2018 |
| 201701299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2018 |
| 201701469 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2018 |
| 201608368 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2018 |
| 201702685 | Scottish Ambulance Service | Health | Upheld | 1 May 2018 |
| 201704285 | Lothian NHS Board | Health | Not Upheld | 1 May 2018 |
| 201703145 | Tayside NHS Board | Health | Not Upheld | 1 May 2018 |
| 201700353 | Fife NHS Board | Health | Upheld | 1 May 2018 |
| 201700232 | Grampian NHS Board | Health | Upheld | 1 May 2018 |
| 201704019 | Fife NHS Board | Health | Not Upheld | 1 May 2018 |
| 201701404 | Shetland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201608514 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201608381 | Lanarkshire NHS Board | Health | Upheld | 1 May 2018 |
| 201609761 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2018 |
| 201601834 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2018 |
| 201706553 | Highland NHS Board | Health | Upheld | 1 May 2018 |
| 201702191 | A Health Board | Health | Upheld | 1 May 2018 |
| 201705356 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201701880 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2018 |
| 201706469 | Borders NHS Board | Health | Not Upheld | 1 May 2018 |
| 201608787 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201701250 | Tayside NHS Board | Health | Upheld | 1 May 2018 |
| 201703370 | A Dentist in the Dumfries and Galloway NHS Board area | Health | Upheld | 1 May 2018 |
| 201700217 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2018 |
| 201609377 | Borders NHS Board | Health | Upheld | 1 May 2018 |