Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201703368 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2018 |
| 201703145 | Tayside NHS Board | Health | Not Upheld | 1 May 2018 |
| 201705605 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2018 |
| 201702685 | Scottish Ambulance Service | Health | Upheld | 1 May 2018 |
| 201703370 | A Dentist in the Dumfries and Galloway NHS Board area | Health | Upheld | 1 May 2018 |
| 201704285 | Lothian NHS Board | Health | Not Upheld | 1 May 2018 |
| 201704019 | Fife NHS Board | Health | Not Upheld | 1 May 2018 |
| 201701956 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201706382 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201705963 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2018 |
| 201706469 | Borders NHS Board | Health | Not Upheld | 1 May 2018 |
| 201701250 | Tayside NHS Board | Health | Upheld | 1 May 2018 |
| 201700217 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2018 |
| 201706553 | Highland NHS Board | Health | Upheld | 1 May 2018 |
| 201705277 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2018 |
| 201703229 | Glasgow Caledonian University | Education | Partly Upheld | 1 May 2018 |
| 201700411 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201607454 | Fife NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201703572 | The Moray Council | Local Government | Not Upheld | 1 May 2018 |
| 201702071 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2018 |
| 201703559 | Lothian NHS Board | Health | Not Upheld | 1 May 2018 |
| 201701238 | Midlothian Council | Local Government | Not Upheld | 1 May 2018 |
| 201704503 | West Lothian Council | Local Government | Upheld | 1 May 2018 |
| 201704912 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2018 |
| 201702451 | Glasgow City Council | Local Government | Not Upheld | 1 May 2018 |