Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201708674 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201703963 | Highland NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201607947 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201706687 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2018 |
| 201707180 | Dundee Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2018 |
| 201702044 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2018 |
| 201704183 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201700271 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201700463 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2018 |
| 201701288 | Mental Welfare Commission for Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Jun 2018 |
| 201701134 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2018 |
| 201609237 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2018 |
| 201702113 | North Ayrshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2018 |
| 201702734 | Aberdeen City Council | Local Government | Not Upheld | 1 Jun 2018 |
| 201702012 | Inverclyde Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2018 |
| 201703550 | Angus Council | Local Government | Partly Upheld | 1 Jun 2018 |
| 201701848 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jun 2018 |
| 201700190 | A Medical Practice in the Tayside NHS Board area | Health | Partly Upheld | 1 Jun 2018 |
| 201700231 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2018 |
| 201700589 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201701813 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2018 |
| 201703875 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201704218 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201704277 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jun 2018 |
| 201700130 | Dundee City Council | Local Government | Partly Upheld | 1 Jun 2018 |