View Gwynedd Council scorecard
Miss A submitted a complaint on behalf of Mr B about Gwynedd Council. Miss A said that the Council had not responded to all points raised in a complaint submitted to it by Mr B.
The Ombudsman found that the Council had not fully responded to Mr B’s complaint.
The Ombudsman sought and gained the Council’s agreement to provide a further response to Mr B, addressing all outstanding issues, within 20 working days.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202107843 | 31 Oct 2022 | The Ombudsman’s office received a complaint that a member (“the Member”) of Gwynedd Council (“the Council”) had breached the Code … | Other |
| PSOW-202201807 | 30 Aug 2022 | Mr A complained that the Council had failed to communicate and deal with his housing needs which rendered him homeless … | Resolved / Early Resolution |
| PSOW-202202387 | 05 Aug 2022 | Mr X complained that he had not received a response from the Council following his complaint about his housing benefit … | Resolved / Early Resolution |
| PSOW-202107777 | 30 Jun 2022 | Mrs A complained about her son’s education, including the unlawful deprivation of education and a failure to comply with relevant … | Resolved / Early Resolution |
| PSOW-202004473 | 09 May 2022 | The Ombudsman received a complaint that a Member (“the Member”) of Gwynedd Council (“the Council”) had breached the Code of … | Not Upheld |