Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202509753 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 23 Apr 2026 |
| PSOW-202505478 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 25 Nov 2025 |
| PSOW-202501203 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 25 Jul 2025 |
| PSOW-202501371 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 25 Jul 2025 |
| PSOW-202407145 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202403917 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 4 Nov 2024 |
| PSOW-202403655 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 17 Sep 2024 |
| PSOW-202403020 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 13 Aug 2024 |
| PSOW-202400434 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 8 May 2024 |
| PSOW-202309102 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 17 Apr 2024 |
| PSOW-202310242 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 15 Apr 2024 |
| PSOW-202309258 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 3 Apr 2024 |
| PSOW-202309098 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 11 Mar 2024 |
| PSOW-202307444 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 5 Feb 2024 |
| PSOW-202304650 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 12 Oct 2023 |
| PSOW-202205752 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 28 Dec 2022 |
| PSOW-202205178 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202205000 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202204297 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 22 Nov 2022 |
| PSOW-202200281 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 28 Apr 2022 |
| PSOW-202103137 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 15 Oct 2021 |
| PSOW-202102113 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 6 Aug 2021 |
| PSOW-202005311 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 7 May 2021 |