Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202509795 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 23 Mar 2026 |
| PSOW-202501762 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 13 Aug 2025 |
| PSOW-202310248 | Denbighshire County Council | Local Government | Not Upheld | 25 Jul 2025 |
| PSOW-202500710 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 4 Jun 2025 |
| PSOW-202407794 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 14 May 2025 |
| PSOW-202409488 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 24 Mar 2025 |
| PSOW-202404570 | Denbighshire County Council | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202401833 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 5 Aug 2024 |
| PSOW-202400492 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 30 Jul 2024 |
| PSOW-202401896 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 15 Jul 2024 |
| PSOW-202401349 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 25 Jun 2024 |
| PSOW-202206003 | Welsh Government | Housing | Other | 22 Mar 2024 |
| PSOW-202206944 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 1 Sep 2023 |
| PSOW-202106611 | Denbighshire County Council | Local Government | Not Upheld | 30 Jun 2023 |
| PSOW-202302199 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 30 Jun 2023 |
| PSOW-202206878 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202204939 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202102698 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 9 Aug 2021 |
| PSOW-202001667 | Denbighshire County Council | Local Government | Other | 21 Jul 2021 |