Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202509966 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Mar 2026 |
| PSOW-202505794 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Jan 2026 |
| PSOW-202501595 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Jan 2026 |
| PSOW-202503834 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Nov 2025 |
| PSOW-202409086 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 14 Aug 2025 |
| PSOW-202409581 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Apr 2025 |
| PSOW-202407040 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Feb 2025 |
| PSOW-202402061 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 2 Jan 2025 |
| PSOW-202403802 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Oct 2024 |
| PSOW-202303422 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 16 May 2024 |
| PSOW-202106970 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 13 Mar 2024 |
| PSOW-202308379 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Feb 2024 |
| PSOW-202307376 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Feb 2024 |
| PSOW-202202309 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 26 Jan 2024 |
| PSOW-202305872 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Nov 2023 |
| PSOW-202303507 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Oct 2023 |
| PSOW-202200785 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 21 Sep 2023 |
| PSOW-202202905 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 19 Sep 2023 |
| PSOW-202203360 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 12 Sep 2023 |
| PSOW-202304005 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Sep 2023 |
| PSOW-202202992 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 29 Aug 2023 |
| PSOW-202301226 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Jun 2023 |
| PSOW-202201840 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 1 Jun 2023 |
| PSOW-202205461 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 19 May 2023 |
| PSOW-202107519 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 17 May 2023 |
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