Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202400785 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Aug 2024 |
| PSOW-202206250 | Betsi Cadwaladr University Health Board | Health | Other | 15 Aug 2024 |
| PSOW-202306602 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Aug 2024 |
| PSOW-202402886 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Aug 2024 |
| PSOW-202402918 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Aug 2024 |
| PSOW-202304148 | Betsi Cadwaladr University Health Board | Health | Upheld | 2 Aug 2024 |
| PSOW-202301003 | Betsi Cadwaladr University Health Board | Health | Upheld | 31 Jul 2024 |
| PSOW-202402286 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 31 Jul 2024 |
| PSOW-202207270 | Betsi Cadwaladr University Health Board | Health | Other | 4 Jul 2024 |
| PSOW-202300527 | Betsi Cadwaladr University Health Board | Health | Other | 26 Jun 2024 |
| PSOW-202305819 | A Dental Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 21 Jun 2024 |
| PSOW-202402085 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Jun 2024 |
| PSOW-202401891 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Jun 2024 |
| PSOW-202303187 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Jun 2024 |
| PSOW-202206246 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Jun 2024 |
| PSOW-202400817 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 May 2024 |
| PSOW-202207350 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 May 2024 |
| PSOW-202303422 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 16 May 2024 |
| PSOW-202308836 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 May 2024 |
| PSOW-202307000 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 May 2024 |
| PSOW-202105577 | Betsi Cadwaladr University Health Board | Health | Upheld | 1 May 2024 |
| PSOW-202310379 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Apr 2024 |
| PSOW-202308695 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Apr 2024 |
| PSOW-202309026 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Apr 2024 |
| PSOW-202400400 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Apr 2024 |