Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202402193 | Hywel Dda University Health Board | Health | Upheld | 17 Jan 2025 |
| PSOW-202405183 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Jan 2025 |
| PSOW-202405345 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 7 Jan 2025 |
| PSOW-202406512 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406960 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202406685 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Dec 2024 |
| PSOW-202405703 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Dec 2024 |
| PSOW-202404239 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Nov 2024 |
| PSOW-202405713 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Nov 2024 |
| PSOW-202405730 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 31 Oct 2024 |
| PSOW-202404868 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Oct 2024 |
| PSOW-202206217 | Hywel Dda University Health Board | Health | Upheld | 17 Oct 2024 |
| PSOW-202204536 | Hywel Dda University Health Board | Health | Upheld | 10 Oct 2024 |
| PSOW-202402425 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Oct 2024 |
| PSOW-202402675 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202404298 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 Sep 2024 |
| PSOW-202403248 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Sep 2024 |
| PSOW-202309518 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 11 Sep 2024 |
| PSOW-202403508 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Sep 2024 |
| PSOW-202403125 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Aug 2024 |
| PSOW-202303599 | Hywel Dda University Health Board | Health | Not Upheld | 31 Jul 2024 |
| PSOW-202402527 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 31 Jul 2024 |
| PSOW-202302872 | Hywel Dda University Health Board | Health | Upheld | 24 Jul 2024 |
| PSOW-202401324 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Jul 2024 |
| PSOW-202402555 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Jul 2024 |