Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202400620 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Jul 2024 |
| PSOW-202300519 | Cardiff and Vale University Health Board | Health | Not Upheld | 3 Jul 2024 |
| PSOW-202304528 | Cardiff and Vale University Health Board | Health | Upheld | 26 Jun 2024 |
| PSOW-202401132 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 11 Jun 2024 |
| PSOW-202400599 | A Dental Practice in the area of Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Jun 2024 |
| PSOW-202305528 | Cardiff and Vale University Health Board | Health | Not Upheld | 31 May 2024 |
| PSOW-202203007 | Cardiff and Vale University Health Board | Health | Upheld | 3 May 2024 |
| PSOW-202309851 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 30 Apr 2024 |
| PSOW-202303151 | Cardiff and Vale University Health Board | Health | Not Upheld | 30 Apr 2024 |
| PSOW-202310284 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 30 Apr 2024 |
| PSOW-202302461 | Cardiff and Vale University Health Board | Health | Upheld | 30 Apr 2024 |
| PSOW-202207858 | Cardiff and Vale University Health Board | Health | Upheld | 29 Apr 2024 |
| PSOW-202309991 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Apr 2024 |
| PSOW-202301824 | Cardiff and Vale University Health Board | Health | Not Upheld | 15 Apr 2024 |
| PSOW-202308235 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 27 Mar 2024 |
| PSOW-202206689 | Cardiff and Vale University Health Board | Health | Not Upheld | 22 Mar 2024 |
| PSOW-202303509 | Cardiff and Vale University Health Board | Health | Other | 21 Mar 2024 |
| PSOW-202206834 | Cardiff and Vale University Health Board | Health | Upheld | 19 Mar 2024 |
| PSOW-202301971 | Cardiff and Vale University Health Board | Health | Other | 15 Mar 2024 |
| PSOW-202207136 | Cardiff and Vale University Health Board | Health | Upheld | 14 Mar 2024 |
| PSOW-202306657 | Cardiff and Vale University Health Board | Health | Not Upheld | 12 Mar 2024 |
| PSOW-202300537 | Cardiff and Vale University Health Board | Health | Upheld | 11 Mar 2024 |
| PSOW-202204315 | Cardiff and Vale University Health Board | Health | Upheld | 7 Mar 2024 |
| PSOW-202104268 | Cardiff and Vale University Health Board | Health | Upheld | 29 Feb 2024 |
| PSOW-202308561 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 26 Feb 2024 |