Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202102616 | Welsh Ambulance Services NHS Trust | Health | Not Upheld | 23 May 2022 |
| PSOW-202101482 | Welsh Ambulance Services NHS Trust | Health | Other | 18 May 2022 |
| PSOW-202108254 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 6 May 2022 |
| PSOW-202005708 | Hywel Dda University Health Board | Health | Other | 28 Mar 2022 |
| PSOW-202005721 | Welsh Ambulance Services NHS Trust | Health | Other | 28 Mar 2022 |
| PSOW-202105810 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 13 Dec 2021 |
| PSOW-202101859 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 25 Jul 2021 |
| PSOW-202100520 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 13 Jul 2021 |
| PSOW-202000586 | Welsh Ambulance Services NHS Trust | Health | Upheld | 9 Jun 2021 |
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