The condition and maintenance of local roads in England
The condition of local roads in England is declining and the backlog to return them to a good state of repair is increasing.
Source · Recommendations & oversight
National Audit Office
NAO value-for-money reports examining the economy, efficiency, and effectiveness of government spending. Recommendations are tracked against government responses and, where a PAC hearing followed, linked to the committee's own recommendations and Treasury Minute responses.
2,824 reports
2,175 recommendations
1,827 confirmed by NAO
61% implementation rate
Reports
HS2: update following cancellation of Phase 2
Government must reset the HS2 programme successfully to avoid repeating past failures and to maximise value for money.
Progress on the Buckingham Palace Reservicing programme
A programme to update Buckingham Palace costing £369 million has been well managed to date and demonstrates good practice in numerous areas.
Department for Work and Pensions Accounts 2023-24
Gareth Davies, head of the National Audit Office, has reported on the 2023-24 accounts of the Department for Work and Pensions.
Reducing the backlog in the Crown Court
The Crown Court backlog is the highest on record and the Ministry of Justice’s (MoJ) ambition to reduce the caseload to 53,000 by March 2025 is no longer achievable.
The UK border: Implementing an effective trade border
Government has repeatedly changed its plans for introducing full import controls following the UK’s exit from the European Union (EU).
Implementing statutory biodiversity net gain
There are risks to the long-term effectiveness of a new policy to make sure developers protect or improve biodiversity
Customer service
HMRC customer service
Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
Investigation into the Pensions Dashboards Programme
Capacity and capability issues, including a lack of digital skills, have contributed to delays to government’s Pensions Dashboards Programme.
Preparations to extend early years entitlements for working parents in England
Government set an ambitious timetable to expand free childcare; consequently, it’s facing uncertainty on feasibility, costs, and benefits.
Preparations to extend early years entitlements to working parents in England
Whole of Government Accounts 2021-22
The Comptroller and Auditor General (C&AG) of the NAO has reported on the Whole of Government Accounts for 2021-22.
Progress with the merger of the Foreign & Commonwealth Office (FCO) and the Department for International Development (DFID)
Progress with the merger of the FCO and DFID
The Foreign, Commonwealth & Development Office has made substantial progress with the merger that created it, although some issues remain.
NHS England’s modelling for the Long Term Workforce Plan
Weaknesses in modelling for NHS England’s Long Term Workforce Plan need addressing to improve future strategic workforce planning.
Investigation into asylum accommodation
Government’s plans for asylum accommodation will cost more than using hotels, and large sites are housing fewer people than planned.
Decarbonising home heating
The number of heat pump installations by December 2023 was less than half of planned projections; uncertainty regarding the role of hydrogen in home heating is hampering investment and effective planning.
Use of artificial intelligence in government
AI presents the government with opportunities to transform public services potentially delivering billions of pounds in productivity savings.
Civil service leadership capability
This report examines the government’s overall approach to leadership capability within the Senior Civil Service.
Rail reform: the rail transformation programme
The reforms set out in government’s rail transformation plans are facing delays, and there remain long-standing issues with the rail sector that need to be addressed, such as its financial sustainability and service to passengers.
Bank of England: Managing legal, ethical and staff compliance risks
The Bank of England is overhauling its management of non-financial risks. The Bank is progressing but recognises there is more to be done.
Investigation into the costs of the UK-Rwanda Partnership
The UK Government will pay £370 million under the UK-Rwanda Partnership, a further £20,000 per individual and £120 million once the first 300 people have been relocated, plus £150,874 per individual for processing and operational …
Investigation into the UKHSA’s health security campus programme
The UK’s future resilience to dangerous diseases is being undermined by decision-making failures regarding a planned health security campus in Harlow.
Progress in implementing Universal Credit
One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.
Response and delivery evidence
| Status | Recommendations | Share |
|---|---|---|
| Implemented | 1,320 | 61% |
| Accepted | 1,718 | 79% |
| Partially accepted | 200 | 9% |
| Work in progress | 503 | 23% |
| Rejected | 41 | 2% |
| Confirmed by NAO follow-up | 1,827 | 84% |
| Methodology: status determined from departmental responses, Treasury Minute responses, PAC follow-up hearings, and NAO own progress tracking. | ||
Departments named in NAO reports
Department of Health and Social Care — 126 reports
HM Treasury — 95 reports
Cabinet Office — 88 reports
Department for Business, Energy & Industrial Strategy — 81 reports
Ministry of Housing, Communities and Local Government — 76 reports
HM Revenue and Customs — 74 reports
Department for Work and Pensions — 66 reports
Ministry of Defence — 63 reports
Department for Education — 63 reports
Department for Transport — 62 reports
Department for Environment, Food & Rural Affairs — 56 reports
Devolved administrations — 56 reports
Home Office — 53 reports
Ministry of Justice — 39 reports
Department for Culture, Media & Sport — 30 reports