25-019-111
Summary (the LGO's words)We will not investigate Mrs X’s complaint about the Council’s handling of her housing application. The Council has agreed to …
LGO (Local Government & Social Care Ombudsman) decision
London Borough of Croydon
Decision date 13 September 2026
Reference 26-016-409
Outcome: Closed after initial enquiries
Sector: Adult care services
Category: Disabled facilities grants
Body on this site: London Borough of Croydon
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
We will not investigate this complaint about the Council’s response to a housing repair matter. We cannot achieve the outcome Ms X is looking for.
From: LGO (Local Government & Social Care Ombudsman), decision 26-016-409, 13 September 2026