LGO (Local Government & Social Care Ombudsman) decision

Surrey County Council

Decision date 9 September 2026 Reference 25-024-604 Outcome: Upheld Sector: Education Category: Special educational needs Body on this site: Surrey County Council

Decision summary

The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.

Summary (the LGO's words, from its website)

We will not investigate Ms X’s complaint about her child’s Education, Health and Care plan. This is because part of the complaint is late and Ms X has a right to appeal to the Tribunal. The Council has also remedied the injustice during the complaints process.

From: LGO (Local Government & Social Care Ombudsman), decision 25-024-604, 9 September 2026