26-004-188
Summary (the LGO's words)We will not investigate Mr X’s complaint about the Council’s failure to resolve problems with a streetlight. This is because …
LGO (Local Government & Social Care Ombudsman) decision
Lancashire County Council
Decision date 13 September 2026
Reference 25-012-761
Outcome: Upheld
Sector: Education
Category: Alternative provision
Body on this site: Lancashire County Council
Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗ All LGO decisions
Decision summary
The full decision text is not held on this site. The original decision on the LGO (Local Government & Social Care Ombudsman) website is linked above.
Summary (the LGO's words, from its website)
Mr X complained the Council failed to provide access to suitable, full-time education when his son, Y, was permanently excluded from school in March 2024. We find the Council at fault for failing to consider its section 42 duty to provide Y with the special educational provision set out in his EHC Plan. This caused Y to miss out on approximately four and a half terms of special educational provision and caused distress, frustration and uncertainty for Y and his family. The council has agreed to apologise and make a symbolic payment to Mr X to remedy the injustice caused.
From: LGO (Local Government & Social Care Ombudsman), decision 25-012-761, 13 September 2026