Source · IMB Annual Report
Isle of Wight
Year: 2023
Published: 5 Jul 2024
Type: Prison · Cat B, C, D, training
Population: 1,089
Recommendations: 8
Key concerns
Positive findings
HMP Isle of Wight's population rose to 1,089 in 2023, operating at near capacity. The prison experienced a rise in deaths in custody (13) and violent incidents (191), although self-harm decreased. Key challenges included aging infrastructure, high staffing vacancies in OMU and healthcare, and inconsistent regime delivery for older prisoners, while positive developments were noted in education and integrated mental health services.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 13 | 7 |
| Self-harm incidents | 853 | 967 |
| Prisoner assaults | 113 | 145 |
| Assaults on staff | 78 | 79 |
| Use of force | 331 | 230 |
Positive findings
The Board noted compassion shown during deaths in custody and an encouraging decline in self-harm incidents. Staff-prisoner relationships were generally positive, with efforts made to improve staff skills. Healthcare requirements were mostly met, with fewer complaints and a positive integrated approach to mental health and substance abuse. Significant improvements in education and programme delivery were observed, alongside increased library access and proactive engagement to secure library services for the future.
Key concerns
Safety
Thirteen deaths in custody occurred in 2023 compared with seven in 2022.
Safety
The number of reported violent incidents in 2023 was 31% higher than in 2022, with prisoner-on-prisoner incidents increasing by 72%.
Safety
The frequency with which force was used increased by 44%.
Staffing
Repeated
Key worker targets continued to be missed.
Food/Catering
Repeated
Issues continued around food transportation to and distribution on wings, including inadequate staff supervision, servery staff without hygiene certificates, damaged insulated trolleys, poor separation of halal/non-halal food, and lack of serving utensils.
Estate/Conditions
Repeated
The age of the prison’s infrastructure, combined with maintenance and repair issues (such as external drainage, mould, leaking roofs, heating/hot water problems, and unserviceable washers/driers), continued to have an adverse effect on conditions for prisoners, particularly in areas of Parkhurst.
Estate/Conditions
Repeated
The central prison laundry remained out of use throughout the year due to the same steam generation problem, having been closed for at least three years, leading to lost job opportunities and additional costs.
Regime/Time Out of Cell
Older prisoners (aged 65 and over) who were neither working nor in education were often locked up during the working day when wings were not fully staffed, due to an inconsistent application of policies and rigid reliance on safe systems of work.
Education/Purposeful Activity
Repeated
Work opportunities remained constrained by a lack of instructors and the poor state of repair of some workshops (e.g., roof repairs, broken extractor fans, leaking roofs affecting print shops).
Staffing
Repeated
Staffing shortages in the offender management unit (OMU) remain extremely high, impacting prisoners’ progression, limiting contact with prison offender managers (POMs), and causing delays in annual re-categorisation reviews.
Safety
When prisoners arrived late (between 17:15 and 19:00), processing sometimes appeared rushed or was delayed until the following day, presenting a potential risk.
Healthcare
Medical staff conducting initial health screening outside core hours did not have access to a dedicated speaker telephone for translation services, nor were they trained to access and use them, potentially putting vulnerable prisoners with poor English at risk.
Equality/Diversity
Induction materials have yet to be translated into other languages.
Safety
Repeated
Documentation for ACCT reviews was often incomplete, despite steps taken by the prison to monitor performance.
Complaints/Property
The prison was not consistently exercising the opportunity to defer charging prisoners until receipt of the confirmatory second test result following an initial positive Mandatory Drug Test (MDT), causing stress and anxiety.
Overcrowding
Repeated
Double cell occupancy in some Parkhurst house blocks, where cells are not designed for multiple occupancy, lack adequate toilet screening, and prisoners eat meals in their cells.
Regime/Time Out of Cell
Breakdowns in the call system and limited time allowed for toilet visits during night sanitation, posing difficulties for older residents.
Healthcare
Repeated
The continued absence of a dietician, following the departure of the sole qualified member of staff during 2022, remains a cause of concern.
Staffing
Limited expertise for neurodiversity support, despite a welcome appointment of a dedicated manager, suggests a need to expand capacity.
Equality/Diversity
Discrimination Incident Reporting Form (DIRF) investigations often went outside of the timeframe.
Staffing
Vacancies for chaplains in several faiths remained unfilled.
Complaints/Property
Repeated
The expectation that complaints be dealt with within five working days was, again, not fully met in 2023.
Resettlement/Release
Repeated
Property issues, including lost or delayed property in transit and the 14-day turnaround for processing newly arriving prisoners' property, remained a significant source of formal complaints.
Education/Purposeful Activity
Waiting lists to join some education courses, such as Level 1/2 English, remain high.
Education/Purposeful Activity
It is not clear how the prison intends to measure the impact of the literacy strategy.
Regime/Time Out of Cell
The Ministry of Justice’s approved stock policy for books in an establishment for men convicted of sexual offences cuts out a significant number of books where a teenager is the main protagonist.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
What will the Minister do about the impact of transferring prisoners from secure hospitals to an already full and stretched prison?
Response
I am mindful of the concerns the Board have about the remission location of patients returning from secure mental health hospital facilities to prisons and the pressure this can place on them. I understand that the arrangements in the NHS England’s good practice guidance The transfer and remission of adult prisoners under the Mental Health Act 1983, provide swifter remission from hospital, allowing bed spaces and treatment to be more quickly offered to others in need. I know this means many patients will return from secure mental health facilities to the nearest local prison, but specific arrangements exist for the Long Term and High Security Estate (LTHSE). This places the patient in the LTHSE prison that can best meet their needs by assessing a range of areas pre-remission, making their remission from hospital to prison meaningful, psychologically informed and progressive. It is clear more works needs to be done to provide access to timely and effective health care treatment within the prison and the South East NHS England Health and Justice Commissioning Team continue to work with the healthcare provider at HMP Isle of Wight to address gaps in provision and ensure the integrated care model is functioning effectively. There is also a role for the Government on this and we at the Ministry of Justice are working with the Department of Health and Social Care to introduce a Mental Health Bill as soon as possible. This will include a range of reforms to support people suffering severe mental illness in the criminal justice system. I also recognise that the adult male prison estate to which patients are remitted has been under acute capacity pressure and I hope the Board welcome the swift announcement by the Secretary of State on 12 July 2024 to help reduce this pressure nationally by temporarily making changes to standard determinate sentences, reducing the time served in prison from 50% to 40%. |
Ministry of Justice | In progress |
| 2 |
When will the Minister take urgent steps to address the chronic shortage of qualified probation staff?
Response
I also share the Board’s concerns about recruitment and retention of Probation Officers given the important role they play in protecting the public. This remains a priority across the Probation Service as there is a national shortage of Probation Officers and recruitment at HMP Isle of Wight continues to be a challenge due to expenses associated with access to the island and the competitive local labour market. Progress is being made, in the 12-month period ending 31 March 2024, staffing levels in the South Central region increased by 10.9%. However, further efforts are continuing with a national Probation Alumni Scheme introduced in January 2024 to encourage qualified staff to return and in March 2024 the latest Trainee Probation Officer campaign opened with the launch of a non-graduate pathway aimed at improving the diversity of the workforce and increasing application volumes. To specifically encourage Probation Officers to join HMP Isle of Wight there is an ongoing recruitment campaign with Public Interest Transfer and the offer of placements for Trainee Probation Officers. Whilst there is more to do, I hope there is some reassurance that where there are workload and staffing challenges the national Prioritisation Framework is being implemented in Probation regions such as South Central to re-prioritise tasks for front line staff to ensure staff workloads are controlled. HMP Isle of Wight continues to work closely with the Senior Probation Officers to escalate the risks and has provided prison staff on loan to Probation to cover Prison Offender Manager (POM) roles. The prison is also being supported by two full time remote Probation POMs whilst the work to attract candidates to the Offender Management Unit continues. |
Ministry of Justice | In progress |
| 3 |
When will the Prison Service prioritise funding to repair the central laundry?
Repeated
Response
The Board’s continued concerns around the repairs needed in the central laundry are recognised and it is noted that this is having an impact on the washer and dryers on the wings. A project to refurbish the laundry at HMP Isle of Wight has been developed and its business case approved, however Reinforced Autoclaved Aerated Concrete has been identified in the roof of the main laundry. Surveys to understand the condition of the structural elements of the building have been instructed and it is anticipated that this will be remedied along with the laundry project with both aimed to commence on site this financial year. |
HMPPS | In progress |
| 4 | How will the Governor ensure translated induction material is always available and remove possible barriers to the use of translation services. This should include providing speaker telephones and training for health workers who cover reception health screening outside of core hours from the IHU. | Governor / Director | |
| 5 | How will the Governor prioritise the repair of the heating plant in Parkhurst and the provision of washing machines and driers on all wings? Repeated | Governor / Director | |
| 6 | Can the Governor look for innovative approaches to recruit workshop instructors and prioritise repairs to workshop facilities? Repeated | Governor / Director | |
| 7 | How does the Governor plan to ensure a consistent and fair approach to unlocking retired prisoners during the working day? | Governor / Director | |
| 8 | When will the Governor put in place an effective means to monitor the impact of the literacy strategy? | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 45 | 38 |
| Discipline | 12 | 10 |
| Healthcare | 55 | 54 |
| Meals | 9 | 10 |
| Other | 23 | 28 |
| Property | 54 | 65 |
| Regime | 13 | 17 |
| Respect/equality/diversity | 14 | 19 |
| Staff | 37 | 22 |
| Total | 274 | 273 |
| Work/education/activity | 12 | 10 |
Related inspections & investigations
Other reports for Isle of Wight
Report details
- Establishment
- Isle of Wight
- Type
- Prison · Cat B, C, D, training
- Report year
- 2023
- Published
- 5 July 2024
- Responsible body
- HMP Isle of Wight
- Recommendations
- 8
- MoJ rating (2024/25)
- 2 — Concern
Population
| Population | 1,089 |
| Operational capacity | 1,101 |
| CNA (designed for) | 1,101 99% |
Service providers
Catering & Stores
Aramark
Education
Novus
Healthcare
Practice Plus Group
Laundry
Berendsen
Prisoner Escort and Custody Services (PECS)
Serco