Source · IMB Annual Report

Isle of Wight

Year: 2020 Published: 8 Jun 2021 Type: Prison · Cat B Population: 935 Recommendations: 6 Key concerns Positive findings

HMP Isle of Wight successfully navigated a challenging year dominated by COVID-19, with strong praise for staff and an overall calm environment despite significant regime restrictions. The report highlights reductions in violence and self-harm, alongside excellent healthcare provision and positive developments in SARU management and equality. However, it also raises key concerns regarding the persistent issues with mental health transfers, a lack of national support from HMPPS, and ongoing estate and food hygiene problems, some of which are recurring.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody5
Self-harm incidents728743
Prisoner assaults41103
Assaults on staff6977
Use of force207

Positive findings

HMP Isle of Wight successfully managed to control the spread of COVID-19 throughout the year, with a notably positive approach from both prisoners and staff. The Board commends the continued developments in the SARU, using integrated plans to manage challenging prisoners, which has contributed to reduced violence and self-harm. Healthcare provision was excellent, receiving high satisfaction rates from prisoners, and the team is praised for their sterling service. Significant improvements were made, including fitting in-cell telephones, resolving TV reception issues, and introducing privacy curtains for in-cell toilets. The management of complaints also saw year-on-year improvement, and the board noted progress in equality management and prisoner-led forums.

Key concerns

9 items
Mental Health Repeated Again the issue of prisoners experiencing significant mental health issues has been overlooked. The HMIP recommendation to Her Majesty’s Prison and Probation Service (HMPPS) to ensure that mentally ill prisoners are transferred to appropriate facilities, in line with national guidance, was rejected.
Mental Health In 2020 there have been a number of remand prisoners requiring immediate admission to inpatient healthcare facilities in the prison and urgent referral to secure units. Are there any actions planned with HM Courts and Tribunals Service to provide appropriate psychiatric assessment in the court setting, to ensure prisoners who are significantly mentally unwell are diverted to psychiatric hospital rather than to an inappropriate remand wing.
Overcrowding Repeated the subsequent Independent Review of Progress (IRP) report noted that: ‘these were rejected and so no progress had been made’. The IRP visit in January 2020 noted improvement by local management but there was a lack of support from the Prison Service nationally – including in ensuring basic standards of decency by reducing overcrowding and ensuring all prisoners had access to a toilet overnight. It will be impossible for HMP IOW to improve the situation of prisoners in Albany without the support and financial backing of HMPPS.
Estate/Conditions There is considerable concern that a newly refurbished wing in the prison has had a number of outstanding problems since August 2020, and four months later they were still outstanding (para 5.1.1.) ... The roof leaks, there is no glass in some windows, making these areas open to the elements, and there is smoke damage. In December, two cells were still out of action due to unresolved leaks affecting the electrics. A significant proportion of locks on cell doors on the landing are either missing or wrong for the keys...There is only one telephone line on the wing. There is no alarm board to inform officers of an In-cell alert...
Estate/Conditions Repeated Several wings and workshops on the Albany site report leaking roofs that are left unrepaired. This situation was reported in the 2019 annual report.
Equality/Diversity The IMB identified concerns in 2020 that there were significantly more unsuccessful searches regarding those from the black, Asian and minority ethnic (BAME) community. The IMB was concerned that this area of invasive contact with prisoners was not monitored in terms of ethnicity,
Other The IMB would significantly benefit from a telephone system in their office in Albany to enable them to contact prisoners in their cells; this would ensure efficient and effective use of IMB members’ time. While accepting that finance is always an issue, the IMB makes limited demands on prison resources.
Regime/Time Out of Cell There continues to be insufficient differentiation between those on the standard regime and those who are enhanced, thus there is little incentive to work towards achieving enhanced status. There have been updates in the incentives and rewards policy but these have had little effect, and it was reported that staff are not applying the policy consistently.
Food/Catering Repeated There are regular reports of hot food temperatures not being taken and servery workers not having certificates or training in food hygiene. This has led to regular complaints to the catering managers and wing staff from the wing catering representatives. This is an unresolved issue from previous years that the prison has failed to resolve.

Recommendations

6 items · 2 repeated
#RecommendationAddresseeStatus
1 Again the issue of prisoners experiencing significant mental health issues has been overlooked. The HMIP recommendation to Her Majesty’s Prison and Probation Service (HMPPS) to ensure that mentally ill prisoners are transferred to appropriate facilities, in line with national guidance, was rejected. What plans are in place to ensure that mentally ill prisoners are managed in line with HMIP recommendations and mental health national guidance Repeated
Response
I understand the Board remains concerned about the delays in transferring prisoners with severe mental ill health to secure hospital. It is acknowledged that the complex needs of some individuals do present a challenge for both HM Prison and Probation Service (HMPPS) and the NHS England and NHS Improvement (NHSE&I) healthcare providers in prison, as prisoners often experience poorer physical and mental health than the general population. Where a prisoner has a severe mental health need that cannot be treated in prison and warrants detention under the Mental Health Act, they should be transferred to a secure hospital and this currently takes too long. Further to my predecessors response last year, due to the strong collaborative efforts of the Ministry of Justice (MoJ), HMPPS, Department of Health and Social Care and NHSE&I a White Paper titled, Reforming the Mental Health Act, was published on 13 January 2021. The White Paper builds on recommendations made by Professor Sir Simon Wessely’s Independent Review in 2018 and provides a commitment to introduce a statutory time limit of 28 days for transfers to mental health hospitals from custody. A new independent role to oversee the transfer process has also been committed which will further help to reduce unnecessary delays. In addition, NHSE&I published new good practice guidance on 10 June 2021 which sets out the timeframe for completing the assessment, transfer and remission of individuals detained under the Mental Health Act in more detail - https://www.england.nhs.uk/publication/guidance-for-the-transfer-and-remission-of-adult-prisoners-and-immigration-removal-centre-detainees-under-the-mental-health-act-1983/ Whilst hospital admissions are the responsibility of NHSE&I, there are also initiatives within the Long Term and High Security Estate (LTHSE) to improve the experience of highly complex prisoners who may need a health pathway during their sentence. A major strand of the LTHSE Pathways to Progression (PTP) project is to improve cross-agency working with secure hospital settings. This includes a quarterly meeting between LTHSE specialist services, the three High Security Hospitals, Medium Secure Unit representatives and relevant NHSE&I Commissioners to discuss complex cases and better align practices. Prior to remission back to prison a review is also undertaken by the PTP lead psychologist and the Responsible Clinician of the patient, to establish which of the LTHSE prisons would best meet the patient’s needs. The PTP central clinical team also attend Care Programme Approach meetings for former LTHSE prisoners who are currently in hospital, to better prepare the individual to return to a meaningful prison pathway. These initiatives have strengthened contact between prisons and hospitals to discuss cases, seek advice and guidance, as well as pursuing urgent admission in the case of unwell individuals. In addition, all segregation units within the LTHSE have the input of forensic psychologists, as well as access to mental health services to support those prisoners with specific needs and support them to progress from segregated conditions. There are also now four small, specialist and psychologically informed units across the LTHSE whose aim is to divert and progress the most complex individuals away from segregation and this includes a unit at HMP Wakefield for prisoners on the autistic spectrum.
Ministry of Justice In progress
2 In 2020 there have been a number of remand prisoners requiring immediate admission to inpatient healthcare facilities in the prison and urgent referral to secure units. Are there any actions planned with HM Courts and Tribunals Service to provide appropriate psychiatric assessment in the court setting, to ensure prisoners who are significantly mentally unwell are diverted to psychiatric hospital rather than to an inappropriate remand wing.
Response
It is also recognised that diversion from custody into treatment can be a more appropriate pathway for some individuals rather than serving a short prison sentence. Work is therefore continuing to ensure that individuals with vulnerabilities are identified early in the criminal justice system, such as using liaison and diversion (L&D) services and community sentence treatment requirements. These allow judges to divert people into treatment through community orders designed to address the underlying causes of their offending. There have been positive benefits from the implementation of the national model for L&D services with an increase in the number of individuals identified with vulnerabilities, such as those with mental health needs, substance misuse and learning disabilities. Through the L&D service provider, NHSE&I intends to carry out a review of those successfully diverted from prison.
Ministry of Justice In progress
3 The HMIP inspection identified four areas that required external support from HMPPS; the subsequent Independent Review of Progress (IRP) report noted that: ‘these were rejected and so no progress had been made’. The IRP visit in January 2020 noted improvement by local management but there was a lack of support from the Prison Service nationally – including in ensuring basic standards of decency by reducing overcrowding and ensuring all prisoners had access to a toilet overnight. Is the Prison Service reviewing the decision to reject the recommendations of HMIP? It will be impossible for HMP IOW to improve the situation of prisoners in Albany without the support and financial backing of HMPPS. Repeated
Response
HMPPS acknowledges the Board’s concerns about the progress with recommendations highlighted by HM Inspectorate of Prisons Independent Review of Progress (IRP) visit in January 2020. The Executive Director of the Long Term High Security Estate responded to HM Inspectorate at the time confirming that the Governor, with the support of the Prison Group Director and the resources of the LTHSE, would continue to progress the full Action Plan covering all the original recommendations that HM Inspectorate made. The response also reiterated that HMPPS remains committed to ensuring progress continues against HMP Isle of Wight’s Action Plan which would be closely monitored through the LTHSE operational assurance functions and the support of headquarters Operational and Systems Assurance Group. It is recognised that due to Covid-19 prisons have faced unprecedented challenges over the last year which the Board will recognise has impacted delivery, however, these earlier commitments remain unchanged. Significant investment has been agreed and work is underway to improve the current Night Sanitation system on the Albany site. These improvement works will be completed by summer 2022 and will provide a more robust system to allow prisoners to access a toilet overnight. Only in a small number of prisons, due to the age and design of the buildings, it has not been possible to install in-cell sanitation or the cost of doing so is prohibitively high. In such cases, a system of electronic unlocking is in place. Whilst not ideal, particularly for older prisoners, these systems provide access to adequate sanitation. At present there are no further plans or the funding available to increase the number of cells on the Albany site with in-cell sanitation. However, as part of the long-term strategy for the prison estate that is currently in development, HMPPS will be considering the continued use of night sanitation systems and the feasibility of replacing them with in-cell sanitation. The Board will be aware that HMP Isle of Wight previously reduced its crowding levels by 43 places which was a permanent reduction to the prison’s operational capacity. Assurance can also be provided to the Board that the Government announced in the spending review to commit over £4 billion capital funding to deliver 18,000 additional prison places across England and Wales by the mid-2020s. These additional prison places will be safe, decent and uncrowded and will have a positive impact on lowering the proportion of crowding across the prison estate. In addition, the national prison population fell during the pandemic due to a decline in new receptions from courts and the reduction in the number of people in prison sharing cells enabled HMPPS to implement its compartmentalisation strategy to reduce the risk of transmitting Covid-19. Despite this, the latest population projections indicate HMPPS may face challenges in demand for prison places once the population returns to pre-pandemic levels. This will continue to be monitored, but it is likely that prisons such as HMP Isle of Wight will need to continue to hold people in prison over its uncrowded capacity. It is recognised that it is not desirable to hold two individuals in a cell designed for one but reducing crowding at one prison would result in crowding having to increase further elsewhere.
HMPPS In progress
4 There is considerable concern that a newly refurbished wing in the prison has had a number of outstanding problems since August 2020, and four months later they were still outstanding (para 5.1.1.) What mechanisms are in place to ensure refurbishment projects are completed in full and on time?
Response
Project delivery processes are well established to successfully deliver commissioned work and a team of consultants under MoJ Project Delivery oversee the design and build contractor using these delivery processes. They include a strictly managed sign-off and handover process, where any snags or defects apparent at the build-up to handover are addressed to deliver defect free projects at the point of occupation. Any issues arising after occupation are dealt with promptly under the 12 months contractual defects liability period. The issues the Board has raised about the roof leaks, defective or missing locks, broken windows and lack of phone lines on House Unit 15 were not in scope of the project designed to address the fire damage in the two affected floors, replace the heating distribution, and upgrade the fire safety systems. To clarify the work in House Unit 15 was completed in August 2019 and the contractor returned to HMP Isle of Wight in August 2020 to continue the rolling programme of work. Work on House Unit 11-13 on the Albany site will be complete in February 2023. Changes in the structure of MoJ Property moving forward will allow for more maintenance issues to be addressed through Capital Maintenance projects and on the Albany site, replacement floor coverings and decoration work have now been added to the core scope of the rolling programme project to improve the House Unit environments. Prison Maintenance Group have also placed orders with the facilities management provider for the temporary repair of various roofs across the Albany site and Ident 9 (Tailors Shop) and the Chapel have already received these repairs. Window repairs have also been completed and although there is no start date yet for further roof repairs, these are being planned for the gym and HU15. However, the introduction of additional telephone lines within the prison would require funding to be found through an additional works request. The newly installed night sanitation system also incorporates a replacement cell call system to alert staff. Cell call notifications now go to the wing office computer and if not answered, to the control room. A light also provides indication outside the cell to alert staff. However, after handover, the prison requested an audible and visual indication outside the wing office, as well as at the main entrance door at each landing. This work has been instructed but due to a delay in sourcing the repeater panels it is planned to be completed in the coming months.
HMPPS In progress
5 The IMB identified concerns in 2020 that there were significantly more unsuccessful searches regarding those from the black, Asian and minority ethnic (BAME) community. The IMB was concerned that this area of invasive contact with prisoners was not monitored in terms of ethnicity, (5.6) Governor / Director
6 The IMB would significantly benefit from a telephone system in their office in Albany to enable them to contact prisoners in their cells; this would ensure efficient and effective use of IMB members’ time. While accepting that finance is always an issue, the IMB makes limited demands on prison resources.
Response
However, the introduction of additional telephone lines within the prison would require funding to be found through an additional works request.
Governor / Director Noted

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 16 6
Canteen, facility list, catalogue(s) 14 8
Discipline, including adjudications, IEP, sanctions 27 5
Equality 8 4
Finance, including pay, private monies, spends 20 30
Food and kitchens 4 4
Health, including physical, mental, social care 38 29
Letters, visits, telephones, public protection restrictions 28 15
Miscellaneous, including complaints system 57 82
Property during transfer or in another establishment or location 17 22
Property within this establishment 13 46
Purposeful activity, including education, work, training, library, regime, time out of cell 11 21
Sentence management, including home detention curfew, release on temporary licence, parole, release dates, recategorisation 20 9
Staff/prisoner concerns, including bullying 53 32
Transfers 10 20

Related inspections & investigations

PPO fatal incident Norman Loseby · Self-inflicted
PPO fatal incident Alan Fowler
PPO fatal incident Joseph McEnroe
PPO fatal incident Stephen McDermott · Natural causes
PPO fatal incident Ian Henderson · Natural causes

Other reports for Isle of Wight

2025 Published 2 Jun 2026 Population 945 · Self-harm 1,068 · Concerns
2024 Published 1 Aug 2025 Population 951 · Self-harm 911 · Concerns
2023 Published 5 Jul 2024 Population 1,089 · Self-harm 853 · Concerns
2022 Published 28 Sep 2023 Population 995 · Self-harm 967 · Concerns
2021 Published 18 Oct 2022 Population 991 · Self-harm 1,309 · Concerns

Report details

Establishment
Isle of Wight
Type
Prison · Cat B
Report year
2020
Published
8 June 2021
Responsible body
HMP Isle of Wight
Recommendations
6
MoJ rating (2024/25)
2 — Concern

Population

Population935

Service providers

Canteen/Logistics
DHL
Education
Milton Keynes College
Healthcare
Practice Plus Group

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