Source · IMB Annual Report
Wandsworth
Year: 2024
Published: 22 Aug 2024
Type: Prison · Cat reception, Category C
Population: 1,522
Recommendations: 23
Key concerns
Positive findings
Wandsworth Prison experienced a critical reporting period marked by significant safety and humanitarian failures, culminating in an Urgent Notification from HMIP. Chronic understaffing, decaying infrastructure, and insufficient external support severely undermined the prison's ability to operate safely and humanely. Overcrowding led to inhumane living conditions, with basic regime delivery frequently failing and key services like the new healthcare centre remaining unused.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 10 | 4 |
| Self-harm incidents | 998 | 886 |
| ACCT cases opened | 1,086 | 1,041 |
| Prisoner assaults | 442 | 524 |
| Assaults on staff | 518 | 524 |
| Use of force | 1,874 | 2,227 |
| Drug finds | 344 | 260 |
Positive findings
The Board commended staff professionalism in use of force and CSU, and noted improvements in security, medication distribution, catering management, and vermin control. Healthcare provision received overwhelmingly positive feedback from CQC, particularly in mental health and transfer times. The now-terminated Remand Project was highly effective, and family days were well-received. Housing support for 74% of released prisoners was a positive outcome.
Key concerns
Staffing
Repeated
The severe shortage of available experienced staff, compounded by high absence rates and a high proportion of inexperienced officers (50% with less than one year's experience), seriously undermined the prison's ability to function effectively and deliver a consistent regime. Centralised recruitment processes continued to fail in providing adequately trained staff.
Safety
The prison remained an unsafe environment, marked by a significant increase in deaths in custody (ten, including six self-inflicted), high rates of assaults (960 on prisoners/staff), and a rise in self-harm incidents (998). Access to contraband, including mobile phones, drugs, and weapons, continued to be easy, with a 22% increase in total finds.
Estate/Conditions
Repeated
Living conditions remained inhumane and unfit for purpose, with over 1,200 prisoners sharing cramped, squalid cells originally designed for single occupancy. Basic necessities like sheets, towels, and prison clothing were often in short supply, and showers were damp, unhygienic, insufficient, and prone to mould and vermin.
Healthcare
Repeated
The new multi-million pound healthcare centre remained unused over two years after its scheduled opening date, while existing residential healthcare units (the six-bed Jones ward and 12-bed Addison ward) were too small, unhygienic, and unfit for purpose, with cells frequently out of use awaiting repair.
Resettlement/Release
The effective Remand Project, which significantly improved wellbeing for remand prisoners and the overall prison system, was inexplicably terminated by HMPPS in March 2024, causing widespread disappointment.
Equality/Diversity
Support for foreign nationals, who comprise almost 50% of the prison population, was severely neglected following the prison's decision to terminate the effective BEST contract in October 2023, with Catch 22 struggling with limited resources to meet their diverse needs.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
Will the new Government support the recommendations of the Urgent Notification Action Plan and the investment commitment made after the alleged escape?
Response
I am pleased to advise that the Government is immediately addressing HMIP’s concerns by deploying extra specialist staff to help turn the prison around and redirecting £100 million from across the Prison Service that will be spent over five years to deliver urgent improvements. This includes cell windows being repaired, shower refurbishments, and investment in fire safety measures. Other measures to bolster prison security and safety at HMP Wandsworth include the deployment of specialist security and drug staff and introduction of new leadership; regular drug searches from specialist drug detection teams; advanced violence reduction training sessions for staff; and improved access to rehabilitative services such as education and employment workshops which I am personally passionate about and hopeful they will prove successful. |
Ministry of Justice | In progress |
| 2 |
Will the Remand Project continue to be funded? Are there any other initiatives in place to assist the rehabilitation of remand prisoners?
Response
The Board will be pleased to know that the Remand Project recommenced at the end of July and will continue until March 2025. As part of the Urgent Notification response, HM Prisons and Probation Service (HMPPS) will be investing approximately £180k to improve the offer of support for those on remand and better prepare for release by reintroducing a remand support lead, case worker, and administrator at the prison. Early signs indicate this is already having a positive impact with the life skills course having a 90% completion rate, and prisoners reporting that they had been helped with over 85% of queries raised. Other local initiatives to assist remand prisoners include a local tenancy sustainment service, and a new project focused on violence reduction which is being commissioned at HMP Pentonville and HMP Wandsworth in partnership with the London Mayor's Office for Policing and Crime. |
Ministry of Justice | In progress |
| 3 |
The basic conditions for prisoners at Wandsworth remain inadequate, both in terms of the infrastructure of the buildings (showers not operative, inconsistent heating, damaged cells etc.) and the provision of kit (including clothing and bedding). What support will be provided to the prison to help rectify this?
Repeated
Response
I am pleased to advise that the Government is immediately addressing HMIP’s concerns by deploying extra specialist staff to help turn the prison around and redirecting £100 million from across the Prison Service that will be spent over five years to deliver urgent improvements. This includes cell windows being repaired, shower refurbishments, and investment in fire safety measures. Regarding the provision of clothing and bedding, HMPPS is exploring a new inventory system that will facilitate better provision of supplies and kit for prisoners, starting with those new to custody and as part of the Early Days processes. Additionally, a small amount of funding has been secured to replenish current stock levels of prisoner clothing. |
Ministry of Justice | In progress |
| 4 |
In October 2023 you wrote that the new healthcare centre would “open soon”. This has not happened. We repeat our question – why the delay and when will it open?
Repeated
Response
The new healthcare building has been handed over to the establishment. The outstanding project work required to deliver the required IT infrastructure and connectivity for both healthcare and prison staff is in progress. In order to open the building for full operational delivery, a scoping exercise is required on the logistical considerations necessary to enable prisoners to access healthcare services from the new setting. There will be some disruption to the current delivery of health services whilst this work is being completed but limited to no more than two weeks. This temporary reduction in service will not impact on emergency care, new reception screenings, or mental health services, and will be fully communicated to prisoners. The Board will be aware some of the causes for the delays were due to fire door issues, outstanding completion of telecommunications systems and cabling, and problems with the air conditioning unit within the new pharmacy facilities. |
HMPPS | In progress |
| 5 | There has been no satisfactory answer to any of the questions asked of the Prison Service in our previous Annual Report (see below). Please could you answer the questions? Repeated | HMPPS | |
| 6 |
Officer recruitment has been poor, leading to a high turnover of often unsuitable staff. Recruitment is handled centrally. Will the Service consider allowing the prison to become involved in the process so that applicants receive a realistic impression of the role?
Repeated
Response
A centralised recruitment model ensures a consistent standard is applied in assessment, helping to combat unconscious bias, and reducing the opportunity for adverse impact. Centralised recruitment also supports the delivery of volume recruitment at pace and provides efficiencies due to the economies of scale achieved for large volumes of applicants. Although a centralised recruitment policy is in place, HMP Berwyn have been piloting a local delivery model of the recruitment process with the purpose of testing the hypothesis that increased engagement locally will deliver better results both in respect of the quality of candidates recruited and on retention. HMPPS and the Ministry of Justice will draw on lessons and strategies from the HMP Berwyn pilot to inform future strategies. Whilst HMPPS currently operates a centralised recruitment process, it is recognised there is value that prisons can contribute to the recruitment journey and prisons are encouraged to take an active role in engaging with applicants locally, especially regarding the early onboarding process of new staff so that they are prepared for the prison they are entering. HMP Wandsworth is currently reviewing its staff induction processes to ensure that all staff are provided the information and tools they need to improve their experience of taking up employment at HMP Wandsworth. The prison is also making considerable efforts to ensure staff are sufficiently trained so that they are more confident in their jobs. The Standards Coaching Team have been deployed to HMP Wandsworth and the Prison Group Director is revamping the role of the London New Colleague Mentors to provide regional, targeted support. |
HMPPS | Partial |
| 7 |
When will adequate funding be provided for much needed courses and training to allow better employment prospects for prisoners upon release?
Response
The Governor has commissioned a review of all full-time activity spaces to introduce more part time opportunities. The prison will be converting some of their full-time industries spaces to part-time positions which will increase availability of spaces by approximately seventy. The prison has also received an increase in funding which supported the introduction of two new workshops that started in October 2024, creating twenty-four additional purposeful activity spaces in construction skills and barista engineering, both of which will lead to employment-based qualifications. New activity spaces will be added to the 2024 educational curriculum: 144 Construction Skills Certification Scheme (CSCS) and 312 Digital Skills per annum. |
HMPPS | In progress |
| 8 | In the light of the UN issued to the prison and the subsequent recommendations made under the Action Plan, what are your priorities as the newly appointed Governor? | Governor / Director | |
| 9 | The Board is very concerned about the inadequacy of the support provided to foreign nationals, who comprise around 50% of the prisoners. What are your plans to address this? | Governor / Director | |
| 10 | If the operational capacity of the prison is reduced, what specific improvements in regime will occur and how will education and activities be improved? | Governor / Director | |
| 11 | In the past year, the IMB was not always informed of major incidents, particularly Deaths in Custody. Can you assure us that you will put a process in place to rectify this? | Governor / Director | |
| 12 |
In light of the adverse publicity the prison has received, do you intend to address the question of staff morale and raise the profile of the prison in the community?
Response
HMP Wandsworth is currently reviewing its staff induction processes to ensure that all staff are provided the information and tools they need to improve their experience of taking up employment at HMP Wandsworth. The prison is also making considerable efforts to ensure staff are sufficiently trained so that they are more confident in their jobs. The Standards Coaching Team have been deployed to HMP Wandsworth and the Prison Group Director is revamping the role of the London New Colleague Mentors to provide regional, targeted support. |
Governor / Director | Partial |
| 13 |
With the establishment dangerously overcrowded and living conditions inhumane what immediate actions will the Minister authorise to redress the shortage of resources – human, financial and physical?
Repeated
Response
I am pleased to advise that the Government is immediately addressing HMIP’s concerns by deploying extra specialist staff to help turn the prison around and redirecting £100 million from across the Prison Service that will be spent over five years to deliver urgent improvements. This includes cell windows being repaired, shower refurbishments, and investment in fire safety measures. Other measures to bolster prison security and safety at HMP Wandsworth include the deployment of specialist security and drug staff and introduction of new leadership; regular drug searches from specialist drug detection teams; advanced violence reduction training sessions for staff; and improved access to rehabilitative services such as education and employment workshops which I am personally passionate about and hopeful they will prove successful. |
Ministry of Justice | In progress |
| 14 |
HMP Wandsworth is a reception establishment yet housing services are only offered to sentenced prisoners. When will these services be extended to unsentenced prisoners?
Repeated
Response
Although the Commissioned Rehabilitative Service services were initially only available for sentenced people in prison, HMPPS is working on extending the contracts for accommodation to include the unconvicted and unsentenced. A strategic housing specialist supports remand prisoners with housing on release, where appropriate, and there is a service supporting remand prisoners with existing tenancies. |
HMPPS | |
| 15 |
Is there a prison building programme to alleviate chronic overcrowding as well as providing modern spaces for the anticipated rise in prisoner numbers?
Repeated
Response
We have already delivered c.5,500 of the planned 20,000 modern uncrowded places. The Ministry of Justice is striving to reduce the court backlog and has extended the use of the Nightingale courtrooms over the course of this financial year, to provide additional court capacity. |
HMPPS | |
| 16 |
The new multi-million pound healthcare centre has still not opened over one year after its original scheduled opening date. Prisoners have therefore been deprived of the benefit it would have brought. When will the centre open?
Repeated
Response
The new healthcare building has been handed over to the establishment. The outstanding project work required to deliver the required IT infrastructure and connectivity for both healthcare and prison staff is in progress. In order to open the building for full operational delivery, a scoping exercise is required on the logistical considerations necessary to enable prisoners to access healthcare services from the new setting. There will be some disruption to the current delivery of health services whilst this work is being completed but limited to no more than two weeks. This temporary reduction in service will not impact on emergency care, new reception screenings, or mental health services, and will be fully communicated to prisoners. The Board will be aware some of the causes for the delays were due to fire door issues, outstanding completion of telecommunications systems and cabling, and problems with the air conditioning unit within the new pharmacy facilities. |
HMPPS | In progress |
| 17 |
Men have endured another year of inadequate shower facilities coupled with numerous boiler failures resulting in periods of no hot water or heating. When will the old and inadequate heating and water systems be replaced with modern, efficient equipment?
Repeated
Response
I am pleased to advise that the Government is immediately addressing HMIP’s concerns by deploying extra specialist staff to help turn the prison around and redirecting £100 million from across the Prison Service that will be spent over five years to deliver urgent improvements. This includes cell windows being repaired, shower refurbishments, and investment in fire safety measures. |
HMPPS | Partial |
| 18 |
Staff recruitment is managed centrally. Would the Service consider involving HMP Wandsworth in the process to ensure that suitable staff are selected and given a realistic understanding of the role, thus reducing staff turnover?
Repeated
Response
A centralised recruitment model ensures a consistent standard is applied in assessment, helping to combat unconscious bias, and reducing the opportunity for adverse impact. Centralised recruitment also supports the delivery of volume recruitment at pace and provides efficiencies due to the economies of scale achieved for large volumes of applicants. Although a centralised recruitment policy is in place, HMP Berwyn have been piloting a local delivery model of the recruitment process with the purpose of testing the hypothesis that increased engagement locally will deliver better results both in respect of the quality of candidates recruited and on retention. HMPPS and the Ministry of Justice will draw on lessons and strategies from the HMP Berwyn pilot to inform future strategies. Whilst HMPPS currently operates a centralised recruitment process, it is recognised there is value that prisons can contribute to the recruitment journey and prisons are encouraged to take an active role in engaging with applicants locally, especially regarding the early onboarding process of new staff so that they are prepared for the prison they are entering. HMP Wandsworth is currently reviewing its staff induction processes to ensure that all staff are provided the information and tools they need to improve their experience of taking up employment at HMP Wandsworth. The prison is also making considerable efforts to ensure staff are sufficiently trained so that they are more confident in their jobs. The Standards Coaching Team have been deployed to HMP Wandsworth and the Prison Group Director is revamping the role of the London New Colleague Mentors to provide regional, targeted support. |
HMPPS | Partial |
| 19 |
What plans are there to provide meaningful activity to remand prisoners, given that their stay is often lengthy?
Repeated
Response
The Board will be pleased to know that the Remand Project recommenced at the end of July and will continue until March 2025. As part of the Urgent Notification response, HM Prisons and Probation Service (HMPPS) will be investing approximately £180k to improve the offer of support for those on remand and better prepare for release by reintroducing a remand support lead, case worker, and administrator at the prison. Early signs indicate this is already having a positive impact with the life skills course having a 90% completion rate, and prisoners reporting that they had been helped with over 85% of queries raised. Other local initiatives to assist remand prisoners include a local tenancy sustainment service, and a new project focused on violence reduction which is being commissioned at HMP Pentonville and HMP Wandsworth in partnership with the London Mayor's Office for Policing and Crime. |
HMPPS | In progress |
| 20 |
How do you propose reducing the disproportionately high number of assaults committed by the 18-25 cohort?
Repeated
Response
This is a reflection on understaffing and many young prisoners having gang issues. We will continue to make every effort to keep gang members separated. |
Governor / Director | |
| 21 |
When will the prison take seriously its obligation to provide regular access to the library?
Repeated
Response
It takes this obligation seriously but the lack of staff available to escort prisoners to the library is a major constraint. |
Governor / Director | |
| 22 |
Non delivery of medications has been a major concern to the Board this year. What is being done to ensure that this improves?
Repeated
Response
Healthcare is working with prison staff to ensure that medication hatches on wings are kept open to ensure that medications are distributed. |
Governor / Director | |
| 23 |
With the current staff shortages, will it be possible to operate the new healthcare centre safely?
Repeated
Response
Yes, but other services may suffer as officers will be diverted to the healthcare centre. |
Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation | 157 | 114 |
| Canteen | 57 | 22 |
| Discipline | 20 | 33 |
| Equality and diversity (inc. religion) | 34 | 47 |
| Family/visits (inc. mail and phone) | 97 | 69 |
| Finance/pay | 53 | 29 |
| Food/kitchen | 29 | 10 |
| Health | 132 | 119 |
| Miscellaneous | 7 | 14 |
| Property (external) | 25 | 38 |
| Property (within current establishment) | 75 | 74 |
| Purposeful activity | 40 | 56 |
| Sentence related | 81 | 72 |
| Staff/prisoner concerns | 90 | 71 |
| Transfers | 22 | 28 |
Related inspections & investigations
31 Mar 2025
HMIP · IRP
8 May 2024
HMIP · Urgent Notification
22 Apr 2024
HMIP · Unannounced
Safety 1
· Respect 1
· Activity 1
· Release 2
Other reports for Wandsworth
Report details
- Establishment
- Wandsworth
- Type
- Prison · Cat reception, Category C
- Report year
- 2024
- Published
- 22 August 2024
- Responsible body
- HMP Wandsworth
- Recommendations
- 23
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 1,522 |
| Operational capacity | 1,655 |
| CNA (designed for) | 961 158% |
Service providers
Canteen Delivery
DHL
Foreign National Support
Catch 22
Social Care
Change Grow Live
Telephone Services
BT
Visits Catering
Prison Advice and Care Trust (PACT)