Source · IMB Annual Report
Wandsworth
Year: 2022
Published: 27 Sep 2022
Type: Prison · Cat Reception, Category C
Population: 1,385
Recommendations: 12
Key concerns
Positive findings
HMP Wandsworth, a severely overcrowded reception prison holding 1,385 prisoners against a CNA of 961, faced significant challenges during the reporting period. Critical staff shortages severely impacted regime delivery and contributed to the prison being deemed unsafe due to rising violence and self-harm. Living conditions in the dilapidated Victorian buildings remained inhumane, while healthcare services suffered from long waiting times and poor inpatient facilities, and resettlement support for the majority remand population was inadequate.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 6 | 4 |
| Self-harm incidents | 771 | 487 |
| ACCT cases opened | 810 | 787 |
| Prisoner assaults | 390 | 326 |
| Assaults on staff | 376 | 274 |
| Use of force | 1,497 | 1,295 |
Positive findings
The Board commended management and staff for their dedication and sensitive operation during challenging times, particularly throughout the Covid-19 pandemic. Food provision was varied, tasty, and well-received by prisoners, achieving high satisfaction rates. The communications team, notably Radio Wanno, achieved commendable success, including an award. The Board was also impressed by the compassion of CSU staff and the support provided by the employment advisory board for resettlement efforts.
Key concerns
Staffing
The prison has significant staffing problems which were adversely affecting the regime. While the prison may theoretically have a full complement of staff, between 30% and 40% were either absent or on restricted duties. The majority of prison officers had less than two years’ experience and this lack of ‘prison craft’ was an issue.
Overcrowding
Repeated
HMP Wandsworth continues to be severely overcrowded. The inhumane conditions, with many prisoners living in very poor conditions, will only improve with substantial structural changes and significantly fewer prisoners.
Safety
Repeated
The prison was not safe, and that view has not changed, with a rising level of violence. ONS data show that HMP Wandsworth is one of the most violent prisons in England and Wales.
Estate/Conditions
Repeated
The fabric of the prisoner accommodation was unacceptable, with very little refurbishment carried out to address inadequate and poor showers, broken windows, mould, leaking plumbing/rooves, frequent heating failures, pigeon faeces, and rodents. Essential CCTV and PID systems upgrades, authorised over two years ago, have been significantly delayed, with completion pushed back to 2025.
Mental Health
Repeated
The Jones and Addison inpatient units regularly reported poor conditions, particularly in shower and toilet areas, long waits for repairs, and inadequate cleaning. HMIP described the units as ‘not a fit place to care for seriously unwell patients’, and refurbishment of six cells in Addison has been halted.
Resettlement/Release
Housing services are only offered to sentenced prisoners, leaving over 70% of the remand population without this vital support. Basic custody screening tool 2 (BCST2) meetings for new prisoners' housing issues were suspended due to staff shortages.
Safety
ACCT reviews were often chaired by officers who did not know the prisoners, and scheduling issues meant multidisciplinary agencies, particularly mental health representatives, frequently could not attend. Use of a dedicated ACCT review room was disappointing.
Mental Health
A young prisoner with apparent mental health issues has spent over 200 days in the CSU while awaiting an assessment from Broadmoor Hospital, which the Board considered inhumane and unacceptable.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
The prison has significant staffing problems which were adversely affecting the regime. While the prison may theoretically have a full complement of staff, between 30% and 40% were either absent or on restricted duties. Will the Minister provide senior management with the resources and support to address this issue?
Response
I appreciate the Board’s concerns around prison officers’ absence management and restricted duties. Although this is primarily a local issue, I can confirm full staff briefings and training days have resumed to better manage this. A new Prison Officer Entry Level Training mentor is now in post who will support all new prison officers to improve their induction experience and readiness for the role, together with a new pilot of structured supervision to support officers in their personal development and resilience in post. The local Human Resources performance manager is supporting first line mangers to confidently adhere to attendance management processes. I am also pleased to advise that recruitment campaigns for prison officers continue to attract applicants to the role. |
Ministry of Justice | In progress |
| 2 |
At the time of this report, housing services are only offered to sentenced prisoners. When will this be extended to unsentenced prisoners?
Response
Following the unification of probation services in June 2021, HM Prison and Probation Service (HMPPS) is currently in the process of extending the contracts to provide services to all people in prison who have accommodation needs and hope to have the extended service in place by the end of this year. In the meantime, the pre-release teams provide support for immediate resettlement needs for all people in prison including unsentenced prisoners. At HMP Wandsworth, an Accelerator Housing Specialist has been recruited to focus on remand prisoners. Since their appointment, numerous achievements have been made including housing on day of release or a housing appointment secured; appeals lodged with local authorities where housing payments were stopped; emergency housing information provided for those leaving unexpectedly without housing support in place; and links established with additional housing providers to increase options for prison leavers. |
Ministry of Justice | In progress |
| 3 |
HMP Wandsworth continues to be severely overcrowded. In response to last year’s annual report, the Minister wrote on 1 December 2021 that moving prisoners out of HMP Wandsworth to free up space in double occupancy cells would only create overcrowding in other establishments. While this may be factually correct it does not alleviate the inhumane conditions at HMP Wandsworth. Would the Minister provide a more constructive response?
Repeated
Response
Accommodating two prisoners in a cell designed for one is never desirable but continues to be necessary across the estate in order to accommodate all those committed to custody by the courts. I appreciate this is an ongoing concern, and whilst frustrating, HMPPS is doing all it can to reduce overcrowding. Annually published figures show that crowding across the prison estate reduced between 2018/19 and 2021/22, equivalent to approximately 4,300 fewer prisoners held in crowded conditions. Our commitment to deliver 20,000 new uncrowded prison places remains. There may also be options in future to further reduce crowding levels, for example if population growth is slower than projected and there is sufficient headroom in the estate it will enable targeted reductions of the least suitable prison places. The proportion of prisoners held in crowded cells at HMP Wandsworth will ultimately depend on regional population levels and demand. |
Ministry of Justice | In progress |
| 4 |
Office for National Statistics (ONS) data show that HMP Wandsworth is one of the most violent prisons in England and Wales. This is in large part linked to the inhumane conditions and overcrowding. Is there a programme to build new capacity to alleviate overcrowding as well as providing spaces for the anticipated rise in prisoner numbers?
Response
Violence in prison occurs due to a number of factors and may in part be linked to conditions and overcrowding. As mentioned in last years’ response, the commitment to deliver 20,000 new uncrowded prison places is supported by £3.8 billion investment over the next three years. HMPPS has recently published a revised framework for the certification of prisoner accommodation, from which the useable operational capacity of the estate is derived. While most single cells in the prison system could physically hold two people, the determination of the maximum crowded capacity of a particular establishment is a matter of operational judgement considering risks to safety and stability. In times of severe population pressure, establishments will be expected to hold as many prisoners as they can safely accommodate, but it is equally clear that number should be determined by the operational managers responsible for managing the prison. |
HMPPS | In progress |
| 5 |
In previous annual reports we reported that the fabric of the prisoner accommodation was unacceptable. The recent HMIP report expressed a similar conclusion. Problems included inadequate and poor showers, broken windows, mould, leaking plumbing, leaking rooves, frequent heating failures, pigeon faeces, rodents and other issues. Very little refurbishment work has been carried out and much of it was of a poor standard. When will the service start to address this issue with the urgency and resources required?
Repeated
Response
The Ministry of Justice (MoJ) Property Directorate acknowledges the shower facilities are in a poor condition. Whilst there is no separate budget for this refurbishment, MoJ Property will use any available funding to make these facilities decent and safe. Remedial work is being undertaken to avoid further deterioration and repairs to H1 and G1 showers on Trinity has recently been completed. Separate funding has been allocated to improve shower ventilation, and work on two showers on C wing has recently been completed to address building fabric failures resulting from poor ventilation. Pest control at HMP Wandsworth is managed via weekly visits by a specialist contractor and is supplemented by additional targeted treatments where specific problems have been identified. Government Facilities Services Limited (GFSL) recognises that sufficient progress has not been made in reducing the presence of rats and pigeons and other options are being considered, including additional contractor options. |
HMPPS | In progress |
| 6 |
The previous report noted that the new healthcare facility, when it opens, will not include any cell accommodation to relieve pressure on the totally inadequate Jones and Addison units. HMIP recently described the units as ‘not a fit place to care for seriously unwell patients’. Funding was secured for the refurbishment of six cells in Addison, and work began in March and subsequently halted. When will that work be completed to an acceptable standard?
Repeated
Response
The new healthcare building was recently signed off as completed by the project team and the handover process to HMPPS commenced in October. The refurbishment project of six cells in Addison is progressing and due for completion this Autumn. Funding is being sought for the refurbishment of the remaining six cells, and if secured, this work will start as soon as possible. |
HMPPS | In progress |
| 7 |
Rodents and pigeons were a serious health risk to everyone in the establishment. Rats, either dead or alive, were an all too frequent sight. This was a serious matter and could lead to the spread of zoonotic diseases. What is being done to eliminate this problem?
Repeated
Response
Pest control at HMP Wandsworth is managed via weekly visits by a specialist contractor and is supplemented by additional targeted treatments where specific problems have been identified. Government Facilities Services Limited (GFSL) recognises that sufficient progress has not been made in reducing the presence of rats and pigeons and other options are being considered, including additional contractor options. |
Governor / Director | In progress |
| 8 | The number of out of use cells, particularly in the care and separation unit (CSU), was a concern. Is there a plan to accelerate the repair of damaged cells and to a standard that reduces the potential for future damage? | Governor / Director | |
| 9 | A young prisoner, with apparent mental health issues, has been in the CSU since early October 2021. What is being done to resolve this unacceptable and inhumane situation? | Governor / Director | |
| 10 | What is the strategy and timetable for restarting the key worker programme? | Governor / Director | |
| 11 |
Over 50 immigration detainees have been held in the prison for over 18 months. What is being done to speed up the repatriation, extradition and deportation processes?
Response
There has been a significant reduction in the number of Immigration Detainees since the end of the reporting period. Following the end of pandemic restrictions, HMP Wandsworth is fully accessible again to the Home Office’s Immigration Prison Team who have resumed Immigration Surgeries so that a number of individuals can be seen and updated at once. The Home Office’s team conduct regular meetings with prison officials to provide updates on those cases being held as Immigration detainees to consider their welfare. Monthly updates are also provided to individuals directly. Cases are reviewed every 28 days and case progression panels provide a second line of assurance by reviewing the appropriateness of ongoing detention at three-monthly intervals to ensure a consistent approach. Face-to-Face interviews have now recommenced so further explanations can be given to individuals should they make an application to speak with an Immigration Officer. All of these measures have effectively meant that the process is now back to the same consistent approach as pre-pandemic. |
Home Office | Implemented |
| 12 |
The probation service has suffered from low staffing levels for both prison and community-based staff, making it impossible for probation to deliver an acceptable service. What plans are there to increase staffing to a satisfactory level?
Response
The Probation Service has accelerated the recruitment of trainee probation officers over the last two years to unprecedented levels, recruiting over 1000 trainees in 2020/21 and 1518 trainees in 2021/22. During the course of the current financial year, the Probation Service has committed to recruiting another 1500 trainees to further increase staffing. Centralised recruitment support is also underway to increase staffing levels at pace, this includes targeted recruitment work in London. New technologies are being applied to support candidate engagement, including the use of webinars and blogs, together with paid and organic marketing (this includes social media, job boards, outreach events and careers fairs). The recruitment process itself has also been simplified, resulting in a more streamlined and user-friendly approach. |
Other | In progress |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 45 | 38 |
| Discrimination | 2 | 2 |
| Food | 8 | 3 |
| Healthcare (including dental) | 15 | 16 |
| Other | 20 | 11 |
| Property (including clothing) | 24 | 25 |
| Safeguarding | 1 | 0 |
| Staff care | 0 | 0 |
| Total | 115 | 95 |
Related inspections & investigations
31 Mar 2025
HMIP · IRP
8 May 2024
HMIP · Urgent Notification
22 Apr 2024
HMIP · Unannounced
Safety 1
· Respect 1
· Activity 1
· Release 2
Other reports for Wandsworth
Report details
- Establishment
- Wandsworth
- Type
- Prison · Cat Reception, Category C
- Report year
- 2022
- Published
- 27 September 2022
- Responsible body
- HMP Wandsworth
- Recommendations
- 12
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 1,385 |
| Operational capacity | 1,368 |
| CNA (designed for) | 961 144% |
| Time out of cell | 2.5h/day |
Service providers
Catering/Canteen
DHL
Facilities Management
Government Facilities Services Limited (GFSL)
Foreign National Support
BEST
Healthcare
Oxleas Healthcare Trust
Housing/Resettlement Support
St Mungo’s
Immigration Services
Home Office Immigration Enforcement
Probation/Resettlement
National Probation Service (NPS)