Recommendations 12 items · 10 repeated
Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.
Response: Noted
Addressee: Ministry of Justice · Topic: Equality · Repeated from a previous year
Recommendation (the Board's words)
The lack of adapted cells for wheelchair users remained a major concern and at times the only space available was in the Jones unit. As a result, an otherwise healthy wheelchair user became a “bed blocker” preventing an unwell prisoner from being admitted to Jones. The Board considered this unacceptable. When will the prison receive funding for more wheelchair adapted cells?
Government response (as published)
I understand the Board’s concern about the number of adapted cells at the prison. The prison typically has two prisoners on Jones Unit at any one time who are wheelchair users, but do not need to reside in a healthcare facility. The situation has recently improved with the creation of two additional cells adapted for wheelchair users, increasing the total number of cells to seven. It is, however, recognised that five of the cells are on the Vulnerable Prisoner Unit which presents some difficulty with access for those who should not be allocated there. Whilst this can present a challenge regular reviews are completed to ensure prioritisation is given to those with the most need. No funding has been provided to create additional adapted cells at HMP Wandsworth during the current financial year and any future funding will need to be considered alongside other competing priorities.
Response: In progress
Addressee: Home Office · Topic: Resettlement · Repeated from a previous year
Recommendation (the Board's words)
Home Office immigration enforcement officers left the prison in March 2020 and did not return for the duration of the reporting period. Their absence meant that in most cases foreign nationals relied on prison officers and the charity, Befriending Support Team (BEST), to answer questions, resolve issues and errors, and serve notices of case progress and/or removal. This was a most unsatisfactory situation and was quite often a contributor to a prisoner self-harming. When will the Immigration Service offer a full service in the prison, including being on the wings?
Government response (as published)
I acknowledge the Board’s request for a full pre-pandemic immigration service to be restored. At HMP Wandsworth, alternative methods to serve immigration papers were agreed with the Head of the Offender Management Unit, via the assistance of local prison staff. All essential letters were sent with a full explanation of what the letter meant and, as the national lockdown continued, Foreign National Offender Returns Command (FNORC) started to use video links to interview prisoners. A specific Duty Officer was also assigned to the prison to answer any enquiries raised with prison staff. Towards the end of 2020 FNORC met the Deputy Governor and the Independent Monitoring Board to discuss attendance on site and communication with foreign nationals. A phased return to HMP Wandsworth commenced on 9 March 2021 with the local immigration team split in two to minimise contact with others and since 1 August 2021 on site support has been provided seven days per week. Immigration Officers now communicate with foreign nationals via the in-cell phones, kiosks and attend the wings to serve various paperwork, but are encouraged not to enter wings where Covid-19 is present to control the spread of the virus. Immigration Officers also attend reception every morning to conduct inductions with new arrivals. Discussions between FNORC and the prison are ongoing to reintroduce access to legal visits to conduct interviews and to commence wing surgeries as was the case prior to the pandemic.
Response: Noted
Addressee: Ministry of Justice · Topic: Overcrowding · Repeated from a previous year
Recommendation (the Board's words)
HMP Wandsworth continues to be severely overcrowded. Does the Government have a plan to resolve this situation?
Government response (as published)
Turning to the Board’s continued concern about overcrowding, I can assure the Board that the Government’s commitment to spend over £4 billion capital funding will make significant progress in delivering additional prison places across England and Wales by the mid-2020s. These additional prison places will be safe, decent and uncrowded and will have a positive impact on lowering the proportion of crowding within the prison estate. However, the extent to which the proportion of prisoners held in crowded accommodation will reduce will always be dependent on levels of demand in the system. Since March 2020 the national prison population has also fallen due to a decline in new receptions from courts due to the pandemic. This has resulted in a reduction in those sharing cells and enabled HM Prison and Probation Service (HMPPS) to implement its compartmentalisation strategy to reduce the risk of transmitting Covid-19. Despite this, HMP Wandsworth has continued to need to operate in excess of its certified normal accommodation level because of regional capacity pressures. There are no plans to reduce the capacity at HMP Wandsworth any further following the reduction in capacity authorised during the summer of 2021 and the impact this is having on crowding throughout the financial year 2021/22 will not be fully understood until the release of the HMPPS Annual Digest in 2022. While the crowded places at HMP Wandsworth meet HMPPS standards for accommodation it is recognised that holding two in a cell designed for one prisoner in order to accommodate national population pressures is not desirable. However, reducing crowding at one prison would result in crowding having to increase further elsewhere.
Response: In progress
Addressee: Ministry of Justice · Topic: Mental Health
Recommendation (the Board's words)
During the year the mental health team (InReach) received an average of 510 referrals per month, up from 425 last year. The InReach team is overwhelmed. When will more resource be made available in the prison to address the increase in mental health issues?
Government response (as published)
Regarding the Mental Health provision, in June 2021, the service specification for the mental health contract was reviewed and the In-reach function was redesigned to include an assessment and liaison function. A Standard Operating Procedure for the Mental Health Referrals Triaging process was developed and implemented in October 2021. Referrals are now made through a Single Point of Access and triaged daily according to need against a priority traffic light system by the local multi-disciplinary team. Additional clinical leadership is being provided via a Band 8A Clinical Service Leads and a Clinical Programme Manager, as well as four new Assessment and Liaison posts being recruited, which will provide two Band 6 nurses and two Band 4 Critical Time Intervention Workers. Foreign nationals continued to access the same service from the Mental Health team as other prisoners throughout the pandemic and received support through the Assessment Care in Custody and Teamwork process where appropriate. The prison also remains focussed on regime progression in order to improve and increase delivery in line with HMPPS Covid-19 recovery planning which will provide greater purposeful activity opportunities for prisoners.
Response: In progress
Addressee: HMPPS · Topic: Regime · Repeated from a previous year
Recommendation (the Board's words)
The re-role to a reception prison was originally expected to take place in 2017. The date was put back to 2018 and then again to early 2019. The change did not happen and was rescheduled for late 2020 but again did not materialise. At the period end, there were 1,097 prisoners on remand, 73% of the total population. When will the re-role take place?
Government response (as published)
HMP Wandsworth is a Reception prison with a secondary resettlement function and therefore holds, a remand population, those newly sentenced awaiting allocation into the wider estate, and Category C resettlement prisoners with less than 16 months left to serve. HMP Wandsworth has not assumed responsibility for courts from HMP High Down as this was paused to allow the prison to focus on dealing with Covid-19 and the recovery. However, work is now progressing with the intention of transitioning the courts in spring 2022.
Response: In progress
Addressee: HMPPS · Topic: Estate · Repeated from a previous year
Recommendation (the Board's words)
The fabric of the prisoner accommodation continued to be unacceptable with broken windows, mould, leaking plumbing, leaking rooves, frequent heating failures, pigeon faeces, rodents and other issues. This is neither decent nor acceptable. What plans does the Prison Service have to address the wholly unacceptable state of the residential facilities?
Government response (as published)
Further to last year’s response, shower refurbishment work has continued in six shower rooms which has completed the shower refurbishment throughout Heathfield. In August 2021 redecoration work was undertaken to address mould issues in the Trinity showers until the refurbishment work can begin which will include additional showering facilities. Refurbishments have also been completed to all serveries on Heathfield, as well as large areas of landing and cell flooring. Heating issues have been addressed with a new plant installed, all segregation cells have been refurbished, the car park has been resurfaced and improvements have been made to the TV system. Further improvement projects are planned for the financial year 2021/22 including various works on Trinity, low voltage switchgear and boiler replacements. Other projects are also in the pipeline such as fire safety improvement works and the chapel refurbishment, with the Chapel roof due to be replaced in 2022/23. Where any accommodation is identified as having mould or leaking plumbing this is taken out of use to facilitate remedial work. The facilities management provider continues to complete repairs through reactive maintenance, with additional resource provided to manage vandalism repairs. Whilst broken windows have been replaced these remain an ongoing challenge and a bid is being submitted for funding to enable all windows to be upgraded to the latest specification. Pest control visits have been increased to tackle rodent problems and the funding being sought to replace cell windows will prevent rubbish and food thrown from cell which attract rodents. Work was also undertaken during summer 2021 to remove pigeons from the wings, clean up the pigeon faeces and install measures to reduce the risk of pigeons re-entering.
Response: In progress
Addressee: HMPPS · Topic: Education · Repeated from a previous year
Recommendation (the Board's words)
The prison has complained to Novus, the education provider, repeatedly during the year and in previous years about the inadequacy of its offering. Unfortunately the prison has no management control over Novus and is therefore unable to effect improvements. When will this be rectified?
Government response (as published)
As the Board is already aware whilst HMP Wandsworth does not have management control of Novus (the education provider), the prison, in co-operation with Regional Teams, have a contractual right to withhold a 5% performance payment from the provider. This is an important mechanism to help drive change and improvement and an agreed action plan is now in place, with regular meetings taking place to assess progress.
Response: In progress
Addressee: HMPPS · Topic: Safety · Repeated from a previous year
Recommendation (the Board's words)
Funding for an upgrade to the CCTV system was approved over a year ago. When will this long overdue essential work be carried out?
Government response (as published)
Essential repairs and control room upgrade works were completed in early 2020. In addition, contractors commence the complete replacement of the CCTV system cameras and equipment during November 2021 which will take two years to complete and will be provide increased coverage.
Response: In progress
Addressee: HMPPS · Topic: Healthcare
Recommendation (the Board's words)
The new healthcare facility will not include any cell accommodation to relieve pressure on the totally inadequate Jones and Addison units. When will more residential medical capacity be made available in the current building or elsewhere?
Government response (as published)
The new healthcare building which is due to be completed in March 2022 was not intended to include cellular accommodation. However, a funding bid has been submitted for the refurbishment of the existing healthcare accommodation during this financial year to create more robust accommodation. Scoping for the use of additional accommodation for Healthcare is also underway but is likely to be a longer-term project.
Addressee: Governor / Director · Topic: Safety · Repeated from a previous year
Recommendation (the Board's words)
Listeners, trained to support other prisoners, provided a highly valuable role but were not always unlocked. The Board also noted that the Listener suites, which provided a private space, were often not available due to maintenance and other issues. What changes will be made to ensure a full and continuous Listener service is provided across all wings?
Addressee: Governor / Director · Topic: Welfare · Repeated from a previous year
Recommendation (the Board's words)
The lack of adequate kit was a recurrent issue. This included frequently reported shortages of kettles, bedding and clothing. The Board was also concerned about the number of complaints concerning the lack of privacy curtains in shared cells. What is being done to rectify this very unsatisfactory situation?
Response: In progress
Addressee: Home Office · Topic: Resettlement · Repeated from a previous year
Recommendation (the Board's words)
Immigration service staff were absent throughout the period which caused considerable stress and hardship to foreign nationals, three of whom died during the period. What plans have been put in place to ensure that this most unsatisfactory situation is not repeated in the event of further Covid outbreaks?
Government response (as published)
I acknowledge the Board’s request for a full pre-pandemic immigration service to be restored. At HMP Wandsworth, alternative methods to serve immigration papers were agreed with the Head of the Offender Management Unit, via the assistance of local prison staff. All essential letters were sent with a full explanation of what the letter meant and, as the national lockdown continued, Foreign National Offender Returns Command (FNORC) started to use video links to interview prisoners. A specific Duty Officer was also assigned to the prison to answer any enquiries raised with prison staff. Towards the end of 2020 FNORC met the Deputy Governor and the Independent Monitoring Board to discuss attendance on site and communication with foreign nationals. A phased return to HMP Wandsworth commenced on 9 March 2021 with the local immigration team split in two to minimise contact with others and since 1 August 2021 on site support has been provided seven days per week. Immigration Officers now communicate with foreign nationals via the in-cell phones, kiosks and attend the wings to serve various paperwork, but are encouraged not to enter wings where Covid-19 is present to control the spread of the virus. Immigration Officers also attend reception every morning to conduct inductions with new arrivals. Discussions between FNORC and the prison are ongoing to reintroduce access to legal visits to conduct interviews and to commence wing surgeries as was the case prior to the pandemic.