Independent Monitoring Boards annual report

Berwyn

Report year 2024 Published 21 Aug 2024 Type Prison, category Category B/C, Remand Population 2,000 Responsible body HMP Berwyn 5 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP Berwyn operates as a Category B/C resettlement and training prison, with a population settling at its operational capacity of 2000. The Board observes a generally safe environment with improving regime delivery, although significant staffing churn, particularly among band 3 officers, remains a challenge impacting various aspects of prison operations. Key concerns include persistent long waiting times for mental health transfers, a halted cell refurbishment program, and issues with missed medical appointments and key worker awareness. Despite these, the prison demonstrates positive outcomes in resettlement, with above-target employment and housing rates for prison leavers.

Positive findings

Summary written by this site (AI-generated)
HMP Berwyn has shown gradual improvements in regime delivery, available activities, and staff retention, while maintaining a positive relationship between the Board and prison management. The prison is considered safe, and healthcare provision has improved to be comparable with community standards. There are commendable education and vocational training opportunities, including a successful scaffolding course, and resettlement outcomes for employment and housing on release are above target.

Recommendations

All 5 recommendations

Key concerns

All 8 key concerns

Recommendations 5 items · 2 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: In progress

Addressee: Ministry of Justice · Topic: Mental Health · Repeated from a previous year

Recommendation
How does the Minister plan to tackle the very serious issue of long waiting times for men with severe mental health issues or personality disorders to be transferred to a secure unit, given that transfers can take many months to accomplish?
Government response (as published)
I share the Board’s continued concerns about specialist settings for prisoners with mental health issues and personality disorders. It is recognised that vulnerable prisoners, who meet the threshold for detention under the Mental Health Act and require a transfer to a mental health hospital, do experience delays in accessing the specialist care and treatment they need with waits in segregated conditions. I’m informed that delays are rare with the transfers to the local medium secure unit in North Wales but can be more challenging when referring to the secure units in England and it is clear that more work needs to be done to ensure that secure hospital beds are made available as quickly as possible. There is a role for the Government on this and we at the Ministry of Justice are working with the Department of Health and Social Care to introduce a Mental Health Bill as soon as possible. This will include a range of reforms to support people suffering severe mental illness in the criminal justice system and improve the access to specialist inpatient treatment to provide those affected with the timely care they need.

Wording differs from source

Recommendation 2

Response: Implemented

Addressee: HMPPS · Topic: Mental Health

Recommendation
Does the Prison Service agree with the Board’s recommendation that extra, targeted training would be appropriate for staff in segregation on how to deal with severe mental health problems, and if so, what steps will it take to make this happen?
Government response (as published)
HMPPS recognises and does not underestimate the challenges that are presented by those prisoners with mental health issues. All prisoners are seen by mental health professionals on a regular basis and information is shared with operational colleagues where necessary to assist with their daily management. NHS Wales continues to develop new services to meet the needs of the population at HMP Berwyn, which is informed by a commissioned health needs assessment that is carried out every three years. Completion of mental health awareness training is already mandated as part of the suicide and self-harm course for all operational staff, including those who may then go on to work in segregation units. A selection process takes place for Prison Officers to work in Ogwen at HMP Berwyn to ensure that they have the required skills for the role and have the ability to support prisoners with a variety of complex needs. HMPPS has also issued a learning guide, highlighting promising practice within segregation. This provides information on staff upskilling and signposting to mental health training and resources. In addition, the segregation policy framework is currently under review and ongoing areas for development will continue to be considered.

Wording differs from source

Recommendation 3

Response: In progress

Addressee: HMPPS · Topic: Estate

Recommendation
What will the Prison Service do to address the serious problem with paint peeling off the walls in cells, given that the refurbishment programme has been stopped due to the increase in the prison population and current measures are inadequate?
Government response (as published)
As the Board will be aware the prison estate has been under severe capacity pressure and HMPPS had to take decisive action to quickly increase capacity in the existing estate. This involved many decisions around required maintenance and refurbishment across the estate, including the paint work programme at HMP Berwyn. It is recognised that there are cells that remain below the standards expected because they could not be remedied before having to be brought back in to use. In the interim the prison has been continuing to make progress to address this when space allows but it is acknowledged this has been at a much slower pace than the original programme. To also help alleviate the pressure on prison places, on 12 July 2024, the Secretary of State announced temporary changes to reduce the time those prisoners that are sentenced to Standard Determinate Sentences serve in prison from 50% to 40% of that sentence. HMPPS will assess the impact of these measures on the prison population, which may lead to an expansion of maintenance and refurbishment commitments across the prison estate.

Wording differs from source

Recommendation 4

Addressee: Governor / Director · Topic: Healthcare

Recommendation
The Board recommends putting in place measures to radically improve the take up of internal medical appointments.

Wording differs from source

Recommendation 5

Addressee: Governor / Director · Topic: Staffing · Repeated from a previous year

Recommendation
How will the Governor improve the situation where many men do not know that they have a key worker?

Wording differs from source

Key concerns 8 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Staffing

The staffing situation is much improved, but by January 2024 over 40% of band 3 officers had less than 12 months’ service. Training is being delivered, but more needs to be done. This has resulted in failures to carry out various tasks properly, such as prompt incident reporting, turning on BWVCs and completing adjudication documents correctly. New staff need more mentors. In recognition of this problem, more officers are helping with adjudication paperwork.

Key concern 2

Other

The time it takes to fix things.

Key concern 3

Mental Health · Repeated from a previous year

Persistent long waiting times for men with severe mental health issues or personality disorders to be transferred to a secure unit.

Key concern 4

Mental Health · Repeated from a previous year

The ever-increasing numbers of prisoners with severe mental health problems in the segregation unit, requiring extra, targeted staff training.

Key concern 5

Estate/Conditions

There has been a serious problem with paint peeling off the walls in cells. A programme of refurbishment was started on the wings, with a capacity of 88 cells being taken out of use at a time. This, however, has been stopped due to the increase in the prison population, which means the capacity is needed. A small number, four at a time, are being refurbished. Given the scale of the problem, this is inadequate. What will the Prison Service do to address this issue?

Key concern 6

Healthcare

Many instances of men not attending medical appointments, which the Board recommends putting in place measures to radically improve.

Key concern 7

Staffing · Repeated from a previous year

Many instances of men not knowing that they have a key worker, despite Nomis records, and the need for improved clarity for both prisoners and staff.

Key concern 8

Healthcare · Repeated from a previous year

The ongoing problem with the lack of sufficient dementia training for staff.

Source wording under review

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody1not recorded
Self-harm incidents1,320not recorded
ACCT cases opened283not recorded
Prisoner assaults558not recorded
Assaults on staff173not recorded

Population

Population2,000
Operational capacity2,000

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 38 44
Canteen, facility list, catalogues 11 17
Discipline, including adjudications, incentives scheme, sanctions 21 14
Equality 9 10
Finance, including pay, private monies, spends 17 13
Food and kitchens 16 8
Health, including physical, mental, social care 44 43
Letters, visits, telephones, public protection, restrictions 41 64
Miscellaneous 58 43
Property during transfer or in another facility 31 32
Property within the establishment 42 59
Purposeful activity, including education, work, training, time out of cell 20 20
Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, re-categorisation 44 57
Staff/prisoner concerns, including bullying 58 78
Transfers 12 50

Report details

Establishment
Berwyn
Type
Prison, category Category B/C, Remand
Report year
2024
Published
21 August 2024
Responsible body
HMP Berwyn
Recommendations
5
MoJ rating (2025/26)
2, Concern

Service providers

ServiceProvider
EducationColeg Cambria
Education (bespoke package)Adult Learning Wales
Family SupportBarnardo’s
HealthcareBetsi Cadwaladr University Health Board
Social CareWrexham County Borough Council

Related inspections and investigations

HMIP inspection, 27 Jan 2025

Unannounced · Safety 2 · Respect 3 · Activity 2 · Release 3

HMIP inspection, 23 May 2022

Unannounced

Luke Jones

Prevention of future deaths report · 3 Dec 2019 · Alcohol, drug and medication related deaths; State Custody related deaths; Wales prevention of future deaths reports (2019 onwards)

Other reports for Berwyn

2026

Published 10 Jul 2026 · Key concerns recorded

2025

Published 15 Aug 2025 · Self-harm 1,689 · Key concerns recorded

2023

Published 9 Aug 2023 · Population 1,823 · Self-harm 941 · Key concerns recorded

2022

Published 5 Sep 2022 · Self-harm 1,638 · Key concerns recorded

2021

Published 28 Sep 2021 · Population 1,725 · Self-harm 1,431 · Key concerns recorded

2020

Published 17 Sep 2020 · Self-harm 1,006 · Key concerns recorded