Estate/Conditions
Repeated
The serious paint defects and ineffective heating systems will be resolved in the near future. Not solving, or delaying this work carries major challenges in terms of capacity and the operation of the establishment and the core issues do pose a detriment to the men housed there.
Mental Health
The prison experienced significant delays in being able to transfer men to more appropriate establishments and settings, especially those relating to mental ill-health. This resulted in some men spending unavoidable lengthy periods in segregation.
Healthcare
The Board notes the lengthy wait time for dental care and improvements to the service provision to reduce this would be in the interest of the men. The average waiting times are around six weeks to see a GP and 12 months to see a dentist.
Resettlement/Release
Many applications have been received from men who have achieved category D status. There is considerable frustration from these men at the lack of available places to transfer, probably due to a restriction in the operational capacity for the open prison spaces during Covid-19.
Safety
The Board is concerned about the high levels of self-harm, assaults and use of force.
Complaints/Property
Many issues which became formal complaints could and should have been dealt with at community level. Responses to these complaints (that is, Comp 1s and Comp 1as) are still an issue in the establishment, both in timescale and quality of the reply. The complaints system then becomes overwhelmed, and responses are not always given on time or to an appropriate standard.
Healthcare
The medicines optimisation strategy in place within Berwyn... has led to men feeling distressed without medicine they were previously used to; forced into detox; confusion as to why they can no longer have these medications and an increase in complaints.
Overcrowding
Designing the prison with 70% of rooms as double occupancy and 30% as single occupancy causes significant challenges for both the prisoners and staff – especially given the high number of prisoners who are unable to share owing to cell sharing risk assessment (CSRA) requirements, medical conditions, and various other individual issues.