Source · IMB Annual Report
Winchester
Year: 2024
Published: 26 Sep 2024
Type: Prison · Cat B, C, YOI, local
Recommendations: 7
Key concerns
Positive findings
HMP/YOI Winchester has shown progress in certain areas, particularly in leadership and reducing complaints, but continues to face significant challenges. Overcrowding and dilapidated infrastructure, coupled with severe staff shortages in healthcare and increased prisoner churn from early release schemes, exacerbate safety concerns, including a sharp rise in self-harm and assaults. The prison struggles to provide adequate purposeful activity and timely mental health transfers, impacting overall prisoner welfare and rehabilitation.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 1 | — |
| Self-harm incidents | 795 | 540 |
| ACCT cases opened | 600 | 673 |
| Prisoner assaults | 284 | — |
| Assaults on staff | 232 | 126 |
| Use of force | 1,039 | — |
Positive findings
The Board commends HMP/YOI Winchester for its overall progress and leadership in improving conditions. Positive developments include reduced complaints, improved property handling, and expanded family services by Spurgeons. The chaplaincy and volunteer programs are delivering outstanding support, and kitchen staff are praised for successfully serving 2,100 meals daily. The prison has also seen an increase in library visits and effective initiatives like the pop-up library and dedicated book week.
Key concerns
Overcrowding
Repeated
Overcrowding is a constant problem. HMP/YOI Winchester’s cells were designed for single occupancy, but they now house two occupants. With beds, basin, toilet, cupboard and only one chair, conditions are cramped, resulting in challenging living conditions. Parts of the prison accommodation, in particular on the main wings, continue to be a concern to the Board, as there are clear signs of dilapidation. This includes leaking roofs and ceilings, erratic heating and water systems, rat infestation and degraded brickwork.
Resettlement/Release
The number of prisoners arriving and leaving the establishment has increased and this issue is exacerbated by the end of custody supervised licence (ECSL) early release schemes. Men have been released without adequate preparation and are returned to the prison after breaching their licence. ECSL has increased the workload for all staff involved in rehabilitation, resettlement and the offender management unit (OMU). Between January and May 2024, 124 prisoners were released under the end of custody supervised licence (ECSL) scheme. Of these, 32% were raised as risk concerns; 21% breached their licence and were recalled; and 38% were released as homeless because no accommodation could be arranged in the timeframe.
Safety
There were 795 incidents of self-harm, representing an increase of 47% on the last reporting period; 405 prisoners self-harming, representing an increase of 25%; and an increase in the gravity of self-harm of 34% (measured by needing hospital treatment). There were 232 prisoner assaults on staff, an increase of 85% since the last reporting period. Prisoner-on-prisoner assaults have also increased by 35%, with 284 incidents. There were 1,039 occasions during the reporting year when force had to be used to control or restrain prisoners, which was an increase of 43% compared with the previous year.
Staffing
Repeated
Staff levels are now higher than in recent years. However, this has brought its own challenges, with further mentoring and coaching required from the more experienced staff and external resources. High staff turnover has led to the recruitment of younger officers, with a lack of experienced staff on the wings to guide them. Staff shortages continued to be identified as an issue within Practice Plus Group (PPG) In May 2024, the overall staff vacancy rate was running at 46.89%.
Mental Health
Once a mental health patient is assessed for transfer, the mental health team psychiatrist reports that ‘the vast majority’ exceed the 28-day time limit, due to limited availability in specialist facilities. The Board has observed, on at least four separate occasions, the impact of the CSU being used to manage prisoners with significant mental health challenges... CSU staff have reported feeling overwhelmed by the responsibility (they receive little or no specialist training), and elements of the CSU accommodation used to locate vulnerable prisoners were identified by the mental health practitioner as unsafe.
Regime/Time Out of Cell
Repeated
Only 55% of prisoners have a regular session with a key worker. What can be done to ensure all prisoners can access purposeful activity more quickly with all the benefits purposeful activity brings? Those who do not yet have or refuse the opportunities get around 1.5 hours out of their cell each day.
Healthcare
The Prisons Act requirement for a GP to visit the CSU every 72 hours was not met several times throughout the reporting period. The Board’s monitoring revealed that this included a whole week in September and the entire month of November 2023.
Resettlement/Release
Repeated
What can be done to support and reduce the high number of men on remand who are released immediately from court on bail, licence or as time served? These prisoners do not receive any direct support to re-engage in the community and may be at high risk of reoffending.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
When will further resources be provided to prison and probation services to lessen the effect on staff and prisoners of the administration, as well as the lessen the impact of ECSL and any further short-notice capacity management initiatives?
Response
I fully understand the Board’s query regarding further resources for prison and probation services, and particularly to lessen the effect of release schemes on staff and prisoners. I can clarify for the Board that national initiatives have been in place through the Operation Resourcing and Stability Panel since October 2023 to provide an uplift in resource, including Case Administrators to support the surge in work related to capacity management and a submission was made to the HM Treasury to extend this until March 2025. Recruitment and retention also remains a priority across the Probation Service, with the launch of various initiatives to deliver more robust supervision, recruit more staff and reduce caseloads. HM Prison and Probation Service (HMPPS) will continue focusing on recruiting through the centralised campaigns to achieve its commitment to recruit at least 1,000 new trainee probation officers by March 2025. HMP/YOI Winchester did benefit from the Operational Stability Payment (OSP) scheme to assist with the backlogs whilst staffing levels were low, but the Offender Management Unit (OMU) permanent vacancies are all filled now and am grateful to the Board for highlighting the extraordinary effort of the OMU staff during a challenging period to help HMPPS ensure that there were sufficient prison places to serve our courts. |
Ministry of Justice | In progress |
| 2 |
What can be done to support and reduce the high number of men on remand who are released immediately from court on bail, licence or as time served?
Repeated
Response
I can sympathise with the Board’s further concern about the high number of people on remand who are released immediately from court on bail, licence or as time served and the support they need. The Crown Court outstanding caseload remains one of the biggest challenges facing the Criminal Justice System. The caseload has risen substantially over recent years because of the pandemic and an increase in the number of cases coming before the criminal courts. We at the Ministry of Justice want to make sure every victim has the swift access to justice they deserve, and we are committed to reducing the caseload and bringing waiting times down. Accommodation support services do support all people in prison at HMP/YOI Winchester, including those un-convicted, convicted but unsentenced and those who are un-convicted, held on remand and then acquitted. However, it is recognised that the increase in people in prison being released time served, or with very short periods left to serve, can present particular challenges in assessing risk and needs to put in place robust plans in advance of the day of release. This is particularly true for immediate release from court, as this is difficult to predict. The South Central Probation region has actively engaged with a National Immediate Release “Task and Finish Group” to improve the understanding of immediate release. This has resulted in a series of recommendations that have been accepted by the Senior Operational Leadership Team in an effort to improve outcomes for prison leavers and people in the community. |
Ministry of Justice | In progress |
| 3 |
When will the much-delayed construction of the new CSU restart?
Repeated
Response
The CSU project was in the process of mobilising to restart, with a projected completion date of November 2025, when the primary contractor ISG went into administration. Once the commercial process with ISG is complete, the project will be retendered as a priority and a revised programme scheduled. |
HMPPS | In progress |
| 4 |
When will the funding for the construction of a new emergency control room and modernised CCTV system be approved?
Repeated
Response
A feasibility and options study for the Control Room, including the CCTV system, has been completed and a business case was presented to the capital maintenance assurance panel in October 2024 to allow funding to be considered. In the interim, the existing current control room remains able to provide the correct level of operations to keep everyone living and working at HMP/YOI Winchester safe and there is a robust local contingency plan in place in case of loss of service. Repairs will also be managed via the Computer Aided Facilities Management system (CAFM) where control room staff report faulty cameras and associated equipment. |
HMPPS | In progress |
| 5 |
What can be done to further hold to account Practice Plus Group's activities for the purposes of monitoring delivery of healthcare services under terms of contract and PSO1700?
Response
NHS England is fully committed to ensuring that the highest standards of healthcare are provided, especially for vulnerable groups such as segregated prisoners, including through closer monitoring and evaluation of the service delivered by healthcare providers. NHS England will continue to work closely with the healthcare provider at HMP/YOI Winchester to ensure that the healthcare services meet the expected standards under Prison Service Order 1700 Segregation and the terms of the contract. NHS England are in the process of strengthening its performance review mechanisms through regular audits to ensure that contractual obligations are met, which will particularly emphasise key performance indicators (KPIs) tied to patient care and outcomes. An established regular contract meeting to examine service performance is already held between NHS England and the healthcare provider locally at HMP/YOI Winchester, allowing challenges related to service delivery to be discussed and this has an ongoing focus on healthcare staffing and service provision to segregated prisoners. NHS England are exploring opportunities for additional independent oversight of healthcare services to further bolster accountability and have commissioned an independent consultant to review the current healthcare support available to care and separation units, which is due to be completed by March 2025. In addition, NHS England acknowledges the healthcare staff challenges that have been experienced at the prison. While there has been progress in recruitment efforts and staffing levels, these are being closely monitored and contingency plans are in place to address any shortfalls in personnel that might impact service delivery. |
HMPPS | In progress |
| 6 |
What are the plans to reduce the level of violence in the prison as it appears to be an unsafe environment for both prisoners and staff?
Response
Turning to the progress being made, I was pleased with the Board’s assessment and praise for the prison as it continues to improve the conditions and outcomes for prisoners and reduces the level of violence. It was very encouraging to read there was a 25% reduction in the number of property-related applications, which may be linked to the appointment of a dedicated officer to the processing of property issues and that there was a positive change with the number of prisoner healthcare complaints also falling. However, you will be aware of the recent invocation of an Urgent Notification by HM Inspectorate of Prisons on 23 October 2024 which the Secretary of State responded to on 20 November 2024 with the immediate 28-day action plan. The subsequent action plan in response to the full inspection report will be issued shortly and there will be enhanced supervision to regularly review progress against both the immediate and the full action plan once published. This will be undertaken via a UN Strategy and Action Group (SAG) with oversight by the HMPPS Director General Operations. |
Governor / Director | In progress |
| 7 | What can be done to ensure all prisoners can access purposeful activity more quickly with all the benefits purposeful activity brings? | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 45 | 38 |
| Activities/Work/Education | 31 | 29 |
| Healthcare | 70 | 79 |
| Legal | 12 | 18 |
| Money | 10 | 12 |
| Other | 13 | 14 |
| Property | 48 | 64 |
| Segregation | 10 | 15 |
| Staff care | 5 | 7 |
| Total | 244 | 276 |
Related inspections & investigations
9 Feb 2026
HMIP · Announced
23 Oct 2024
HMIP · Urgent Notification
7 Oct 2024
HMIP · Unannounced
Safety 1
· Respect 1
· Activity 1
· Release 3
Other reports for Winchester
Report details
- Establishment
- Winchester
- Type
- Prison · Cat B, C, YOI, local
- Report year
- 2024
- Published
- 26 September 2024
- Responsible body
- HMP Winchester
- Recommendations
- 7
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Operational capacity | 649 |
Service providers
Facilities Management
Gov Facility Services Ltd
Family Services
Spurgeons
Healthcare
Practice Plus Group
Prisoner Transport
Serco
Resettlement (Accommodation)
Ingeus