Source · IMB Annual Report
Winchester
Year: 2020
Published: 6 Oct 2020
Type: Prison · Cat B local, C resettlement, YOI
Population: 500
Recommendations: 10
Key concerns
Positive findings
HMP/YOI Winchester made consistent progress in improving performance during a turbulent year, moving from 'serious concern' to 'concern'. The Board commended efforts in operational grip, cleanliness, and staff-prisoner interaction, alongside improvements in self-harm management and a new reception scheme. However, the dilapidated Victorian infrastructure, especially the CSU, posed significant safety and humane treatment challenges, while high rates of violence and issues with healthcare access due to staff shortages and escort availability remained key concerns.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 5 | — |
| Self-harm incidents | 1,365 | 1,815 |
| Use of force | 528 | 588 |
Positive findings
The Board noted consistent and steady progress in the running of the prison, despite challenging circumstances, and commended improvements in operational grip, cleanliness, staff-prisoner interaction, and management planning. Key achievements included a period of 12 months with no self-inflicted deaths (prior to May 2020), improved management of equality issues with a dedicated officer, and the positive impact of key working on staff-prisoner relationships. The prison also introduced effective new drug detection equipment, improved responses to emergency cell bells and prisoner complaints, and developed a new reception and induction scheme. The education department showed progress with higher student numbers and attendance, and GFSL's facilities maintenance service significantly improved its performance.
Key concerns
Estate/Conditions
Repeated
The totally unsatisfactory conditions in the Care and Separation Unit (CSU) have not changed since the last Board report, and the plan to build a new CSU has been approved but funding has not yet been secured.
Safety
The dated construction and fabric of the prison’s buildings make it intrinsically unsafe, having already contributed to one major incident (B wing riot).
Safety
HMP/YOI Winchester has one of the highest rates of prisoner-on-prisoner assault, and assaults on staff, despite some reductions, are still high.
Equality/Diversity
Repeated
Prisoners with physical disabilities are still disadvantaged because they cannot always gain access to facilities, including reception, exercise yards, and only one cell is wide enough for a wheelchair.
Estate/Conditions
Repeated
The CSU is dungeon-like and not conducive to the care and rehabilitation of the prison’s most challenging prisoners, with repeated delays in funding and starting a promised replacement building, despite Ministerial assurances.
Healthcare
Making sufficient escorts and runners reliably available remains a considerable challenge, causing medical provision to be 'hit-and-miss' and contributing to high 'did not attend' (DNA) rates for appointments.
Healthcare
The lack of decent and appropriately located clinical space creates a barrier to providing high-quality and safe clinical care.
Resettlement/Release
There are still instances of prisoners being released from prison onto the street with nowhere to go.
Equality/Diversity
An immigration detainee is being held indefinitely in the CSU under IS91, with complex asylum applications issued in a language he can barely speak and no legal representation.
Safety
The exercise yard for vulnerable prisoners is overlooked by the general population in B and C wings, leading to threats, verbal abuse, and refusal to take outside exercise.
Safety
The Emergency Cell Bell (ECB) system remains prone to abuse by prisoners, and a number of calls were not answered for over 30 minutes, with some response times alarmingly high.
Substance Misuse
Drugs entering the prison are still a major problem, with reports of increased cannabis use, drug parcels thrown over walls, and letters soaked in new psychoactive substances.
Overcrowding
Many of the cells designed for single occupancy contain two prisoners, leading to cramped conditions, lack of privacy for ablutions, and insufficient room for two chairs.
Estate/Conditions
Furniture within cells is a constant problem due to regular vandalism, leading to frequent replacement needs and shortages of essential items like televisions, kettles, and pillows.
Mental Health
The unpleasant environment of the CSU has a negative impact on prisoners housed there over long periods, sometimes for more than 50 days, leading them to appear listless and hostile to the Board.
Staffing
Administrative recruitment and retention are difficult, and resources are often insufficient, with the prison competing with local council roles that offer considerably better pay and conditions.
Regime/Time Out of Cell
Staff are often reluctant to place prisoners on report, as some adjudication awards do not reflect the seriousness of the offence, compounded by inconsistent enforcement of the Incentives and Earned Privileges (IEP) system.
Healthcare
The security of medicines remains a concern, following the ease with which prisoners accessed drugs from a wing dispensary during a cell break.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
Despite the Board informing ministers for several years that the CSU in HMP/YOI Winchester is unfit for habitation, unsafe and prevents the humane treatment of prisoners, there is still no definite date or funding for the start of a promised replacement building (see sections 2, 3.1, 3.2, 3.5, 4.4, 5.2, 6.2, 6.3). When will this unacceptable and dangerous situation be resolved?
Repeated
Response
I understand the Board’s ongoing concerns about the condition of the Care and Separation Unit (CSU). Further to last year’s response the plans for the construction of a new CSU are now at an advanced design development and costing stage. It is recognised that progress has been slower than hoped and commencement of building work remains dependent on the design and funding approval, surveys and enabling work. However, despite the impacts of Covid-19 it is anticipated that the enabling works could begin in the financial year 2021/22. In the interim HM Prison and Probation Service (HMPPS) Prison Maintenance Group (PMG) have continued to make improvements to the existing CSU with the installation of a new boiler system completed this year. |
Ministry of Justice | In progress |
| 2 |
In the 2019/20 annual prison performance ratings, HMPPS identified HMP/YOI Winchester as one of many male local prisons with unsatisfactory infrastructure and poor performance (see section 3.1). What will the minister do to make improvements and raise standards in Winchester, as part of the local prison cohort?
Response
I acknowledge the Board’s concern about the prison’s performance and the need to improve standards. HMP & YOI Winchester is in receipt of focussed support which includes robust governance processes to assist the Governor to drive improved outcomes for both staff and prisoners locally. Through this governance and additional assurance reporting, there have been clear improvements evidenced in the way the prison operates and in its effective planning. During the reporting period Custodial Managers trained by the national Standards Coaching Team have helped promote consistent best practice across routine tasks and along with consistent local leadership this has built positive staff-prisoner relationships. An emphasis on Five Minute Interventions and a focus on Key Work has also supported positive interactions and built confidence amongst staff with less experience. Cleanliness has also improved which the Board has recognised, despite the clean and decent project having to be paused due to Covid-19. PMG is also continuing to support the improvement of conditions across the prison having spent £287,000 during the 2019/2020 financial year and a further £293,000 for additional reactive repairs and maintenance. In addition, the prison has installed a body scanner which is providing an effective tool to help tackle the illicit economy which in turn is helping to improve the prisons stability. |
Ministry of Justice | In progress |
| 3 |
We ask the minister to investigate, with the Home Office, why a prisoner who has served his prison sentence appears to be being held indefinitely in HMP/YOI Winchester under IS91? Why are foreign nationals issued with complicated asylum applications written in a language they do not speak (see section 4.4)?
Response
Regarding foreign nationals being held in prison beyond their sentence, it is recognised as being essential to inform prisoners in good time of the intention to remove them from the country to enable both prisoners and staff to prepare for life after prison. The Home Office is committed to ensuring foreign national are informed at least 30 days in advance of the end of their custodial sentences. However, it recognises that this may not always be possible where a prisoner is serving a short sentence, despite prisons such as HMP & YOI Winchester referring prisoners of interest within the prescribed timescales. Where this is the case the Home Office ensures that individuals are informed about the deportation processes as early as possible by Immigration Officers who will visit the prison concerned. Individuals of interest to Home Office Immigration Enforcement can be lawfully detained in prison or at an immigration removal centre beyond their conditional release date under the IS91 authority to detain process. Individuals can also be detained longer than the Home Office would wish due to the individual being unwilling to engage, such as with embassies regarding travel documents to ascertain their status, as well as any potential language barriers. However, the Home Office is committed to ensuring that all processes are expedited as quickly as possible and that foreign nationals are either deported or released. The Home Office also continues to review its processes to ensure that foreign nationals are kept informed of the status of their deportation case and the reasons for ongoing detention where appropriate. While it would not be appropriate to discuss the circumstances of specific individuals, the Home Office is responsible for providing translation of documents where required. HMP& YOI Winchester always liaises closely with the Home Office to ensure all relevant legal documents pertaining to immigration status have been issued and translated. The prison also uses multi-disciplinary support to try to engage individuals to co-operate and integrate whilst they remain in custody. In addition, where there are complex cases or concerns about an individual’s mental health, assessments are carried out by trained and approved practitioners to ensure next steps in the deportation process are proportionate. |
Home Office | In progress |
| 4 |
A pay supplement for prison administrative staff would ease recruitment difficulties. Can this be considered (see section 5.9)?
Response
A market supplement is offered to roles where HMPPS experience significant recruitment and retention challenges and at HMP & YOI Winchester this is currently being targeted to Band 3 Prison Officers. HMPPS pay policies also allow for pay incentives to be offered to address recruitment and retention pressures subject to a business case being submitted by the prison. However, administrative roles at the prison have been filled and there are no issues with administrative recruitment. In addition, regionally HMPPS is experiencing a large increase in applications for vacancies. HMPPS also continues to invest in its pay structures increasing the basic starting salaries for non-operational roles by 2.5% in 2020 and existing staff in administrative roles received total increases in salary of between 2.5% and 7.5%. Incentives are also provided through the people policies to encourage experienced staff to seek promotion and continue their career with HMPPS. |
HMPPS | Rejected |
| 5 |
There is still no access to the prison’s reception area for prisoners who are physically disabled and/or in wheelchairs, and only one cell on the wings that can admit a wheelchair (see section 3.2). Can this be resolved please?
Repeated
Response
HMP & YOI Winchester have mitigating processes in place for all new arrivals with reduced mobility which ensures they do not miss out on initial reception processes, such as first night and induction. The prison is mindful of the needs of prisoners with reduced mobility and it is recognised that the current concrete stairs to the reception area are not suitable for those with reduced mobility. However, plans have been developed to replace these and prison managers have been tasked to consider the feasibility of a stair lift or other reasonable adjustment to support prisoners needs. Regarding education access, following a successful funding bid the old kitchen has been converted in to a wheelchair accessible workshop and education facility. There is also ramped access to the vulnerable prisoner classrooms via the Tailor workshop. Whilst there is no lift to access the main education facility, all education provision is currently being delivered via residential areas due to Covid-19. As the prison safely builds its recovery a blended learning approach is planned to continue with a proportion of learning provided within the residential areas. The prison has also commissioned outreach work through the education contract allowing additional support to learners within residential areas, healthcare and the CSU to ensure equal access to the available provision. It is recognised that there is currently only one cell which is fully accessible, with widened access for a wheelchair and built-in shower. For those prisoners with reduced mobility a lift in the main prison does enable access to all residential areas, as well as some wider areas and services outside of the main prison such as visits. As most services within the main prison, such as the serving of meals and collection of medication takes place on the two’s landing this is where prisoners with reduced mobility are normally located. Where prisoners have more complex needs they will be located in the social care cells in Healthcare. Ongoing refurbishments on A and B Wing are improving the wheelchair access to ablution facilities and this work will continue on to D Wing once the current work has finished. HMP & YOI Winchester will also continue to explore opportunities for reasonable adjustments to support prisoners with reduced mobility subject to sufficient funding being available. |
HMPPS | In progress |
| 6 | Will the Governor ensure that runners and escorts are reliably available to enable healthcare staff to deliver the required provision (see sections 3.2 and 6.2)? | Governor / Director | |
| 7 | Will the Governor make clinical space available on the wings? It would transform outpatient appointments and reduce the need for runners (see section 6.2). | Governor / Director | |
| 8 | Will the Governor ensure that the property office has sufficient staffing to resolve prisoners’ issues promptly and efficiently (see section 5.8)? | Governor / Director | |
| 9 | Will the Governor endeavour to solve the problem of the exercise yard for vulnerable prisoners being overlooked by B and C wings (see section 4.4)? | Governor / Director | |
| 10 | Will the Governor provide the Board with clerking support that meets, more closely, the tasks agreed in the memorandum of understanding between the IMB and the Ministry of Justice (see section 8)? | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 45 | 38 |
| Catering | 5 | 8 |
| Disciplinary issues | 3 | 12 |
| Drugs | 0 | 0 |
| Education, training and employment | 2 | 2 |
| Family issues | 2 | 3 |
| Healthcare (including mental health) | 16 | 13 |
| Legal | 15 | 23 |
| Other | 12 | 19 |
| Pay/money/debt | 4 | 5 |
| Personal property | 41 | 38 |
| Staff/prisoner relationships | 0 | 0 |
| Total | 151 | 169 |
| Visits | 1 | 3 |
| Vulnerable prisoners (including segregation) | 5 | 5 |
Related inspections & investigations
9 Feb 2026
HMIP · Announced
23 Oct 2024
HMIP · Urgent Notification
7 Oct 2024
HMIP · Unannounced
Safety 1
· Respect 1
· Activity 1
· Release 3
Other reports for Winchester
Report details
- Establishment
- Winchester
- Type
- Prison · Cat B local, C resettlement, YOI
- Report year
- 2020
- Published
- 6 October 2020
- Responsible body
- HMP Winchester
- Recommendations
- 10
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 500 |
| Operational capacity | 500 |
| CNA (designed for) | 469 107% |
Service providers
Back-up call centre
Shared Services Connected Ltd
Dental services
Time for Teeth
Facilities maintenance
Gov Services Facilities Ltd (GFSL)
Healthcare
Central and North West London NHS Foundation Trust (CNWL)
Induction support
Catch22
Laundry
HMP/YOI Portland
Substance misuse team
Phoenix Futures