Source · IMB Annual Report
Winchester
AI-generated report summary HMP/YOI Winchester made consistent progress in improving performance during a turbulent year, moving from 'serious concern' to 'concern'. The Board commended efforts in operational grip, cleanliness, and staff-prisoner interaction, alongside improvements in self-harm management and a new reception scheme. However, the dilapidated Victorian infrastructure, especially the CSU, posed significant safety and humane treatment challenges, while high rates of violence and issues with healthcare access due to staff shortages and escort availability remained key concerns.
Year: 2020
Published: 6 Oct 2020
Type: Prison · Cat B local, C resettlement, YOI
Population: 500
Recommendations: 10
Key concerns
Positive findings
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 5 | — |
| Self-harm incidents | 1,365 | 1,815 |
| Use of force | 528 | 588 |
Positive findings
AI-generated summaryThe Board noted consistent and steady progress in the running of the prison, despite challenging circumstances, and commended improvements in operational grip, cleanliness, staff-prisoner interaction, and management planning. Key achievements included a period of 12 months with no self-inflicted deaths (prior to May 2020), improved management of equality issues with a dedicated officer, and the positive impact of key working on staff-prisoner relationships. The prison also introduced effective new drug detection equipment, improved responses to emergency cell bells and prisoner complaints, and developed a new reception and induction scheme. The education department showed progress with higher student numbers and attendance, and GFSL's facilities maintenance service significantly improved its performance.
Key concerns
The totally unsatisfactory conditions in the Care and Separation Unit (CSU) have not changed since the last Board report, and the plan to build a new CSU has been approved but funding has not yet been secured.
The dated construction and fabric of the prison’s buildings make it intrinsically unsafe, having already contributed to one major incident (B wing riot).
HMP/YOI Winchester has one of the highest rates of prisoner-on-prisoner assault, and assaults on staff, despite some reductions, are still high.
Source wording under review
Prisoners with physical disabilities are still disadvantaged because they cannot always gain access to facilities. Although the situation has improved, sometimes they are still lodged on landings above ground level, meaning that they cannot easily access exercise yards, serveries or even showers if those on their landing are out of action. Reception and main first floor education classrooms are still inaccessible to those with mobility problems because there are no lifts. Only one cell door on the main wings is wide enough to allow wheelchair entry. In some cases, disabled prisoners have to be helped by staff or fellow prisoners to shower, receive food, enter their cells and get into bed. This is unacceptable.
Despite the best efforts of the motivated staff who run the unit, the CSU has no place in the 21st century management of prisoners. It is dungeon-like and not conducive to the care and rehabilitation of the prison’s most challenging prisoners. The Board stated in last year’s annual report that, ‘the building of a new CSU has been agreed and it is anticipated that this should begin in late 2019’. Regrettably, this has not happened and we understand that funds for this project have not been approved for the year 2020/21; this, despite the then Minister of Justice stating in writing, in response to our last year’s report, that she envisaged work starting on-site in May 2020. This repeated delay is outrageous and shameful, permanently causing major operational and safety difficulties for the Governor and staff, which have multiplied with the extra pressure of COVID-19 restrictions. The failure to deliver this is a clear dereliction of duty of the Department of Justice’s obligation to ensure the care and wellbeing of the prisoners committed to its care.
Making sufficient escorts and runners reliably available remains a considerable challenge, causing medical provision to be 'hit-and-miss' and contributing to high 'did not attend' (DNA) rates for appointments.
Source wording under review
The lack of decent and appropriately located clinical space creates a barrier to providing high-quality and safe clinical care.
There are still instances of prisoners being released from prison onto the street with nowhere to go.
One vulnerable prisoner, an immigration detainee, has been held in the CSU for a considerable period. His short sentence for a non-violent crime has been served and he is now held on an IS91. Since March 2019, he has served 395 days in prison, 330 of them in the CSU. A complex individual, reluctant to engage, who has assaulted staff when moved to a prison wing, he prefers being in the CSU as this is where he feels the safest. Prison mental health services believe that he has suffered previous trauma and may be suffering from post-traumatic stress disorder. This individual has no documents and cannot or will not take part in the asylum process. A 35-page application for asylum has recently been sent to him, but it is in English, a language he can barely speak, with no legal representation to assist. Moreover, if he continues to refuse to cooperate, the Home Office has stated that he will be refused asylum on the grounds of non-compliance. He has no address in the community, so cannot be released. The efficient and caring CSU prison officers do their very best to encourage his progress, but this is not a situation of the prison’s making, or in its control. The Board highlights the lengthy incarceration of this prisoner in the most unpleasant conditions in the prison, even though by his own choice, and asks the Home Office, which is responsible for this issue, to resolve it.
Vulnerable prisoners (those convicted of sexual offences, under threat of violence or bullying, and those finding prison life particularly difficult to cope with) are housed on A wing. Their work, education and exercise take place separately from other prisoners. Their outdoor facilities are overlooked by the general population in B and C wings, who sometimes threaten and verbally abuse them and have apparently poured urine onto the yard. As a result, a significant number of vulnerable prisoners refuse to take outside exercise, which affects their mental and physical health.
The Emergency Cell Bell (ECB) system remains prone to abuse by prisoners, and a number of calls were not answered for over 30 minutes, with some response times alarmingly high.
Drugs entering the prison are still a major problem, with reports of increased cannabis use, drug parcels thrown over walls, and letters soaked in new psychoactive substances.
Many of the cells designed for single occupancy contain two prisoners, leading to cramped conditions, lack of privacy for ablutions, and insufficient room for two chairs.
Source wording under review
Furniture within cells is a constant problem due to regular vandalism, leading to frequent replacement needs and shortages of essential items like televisions, kettles, and pillows.
Source wording under review
This unpleasant environment has an impact on prisoners housed on the unit over long periods, sometimes for more than 50 days at a stretch, and they often appear listless. There are increasing incidents of prisoners who refuse to engage with the Board even turning hostile because they see it as ineffectual in remediating their poor conditions; a perception that is sadly all too accurate.
Administrative recruitment and retention are difficult; the Board is regularly told that such resource is insufficient to provide the agreed range of clerking support. The prison is competing for staff with the county council, with offices nearby. The council pays considerably more for similar roles and offers better conditions. A market force supplement is needed to boost the prison’s chances of full administrative resourcing.
Staff are often reluctant to place prisoners on report, as some adjudication awards do not reflect the seriousness of the offence, compounded by inconsistent enforcement of the Incentives and Earned Privileges (IEP) system.
The security of medicines remains a concern, following the ease with which prisoners accessed drugs from a wing dispensary during a cell break.
Recommendations
Despite the Board informing ministers for several years that the CSU in HMP/YOI Winchester is unfit for habitation, unsafe and prevents the humane treatment of prisoners, there is still no definite date or funding for the start of a promised replacement building (see sections 2, 3.1, 3.2, 3.5, 4.4, 5.2, 6.2, 6.3). When will this unacceptable and dangerous situation be resolved?
Government response
I understand the Board’s ongoing concerns about the condition of the Care and Separation Unit (CSU). Further to last year’s response the plans for the construction of a new CSU are now at an advanced design development and costing stage. It is recognised that progress has been slower than hoped and commencement of building work remains dependent on the design and funding approval, surveys and enabling work. However, despite the impacts of Covid-19 it is anticipated that the enabling works could begin in the financial year 2021/22. In the interim HM Prison and Probation Service (HMPPS) Prison Maintenance Group (PMG) have continued to make improvements to the existing CSU with the installation of a new boiler system completed this year.
Recommendation 2
In the 2019/20 annual prison performance ratings, HMPPS identified HMP/YOI Winchester as one of many male local prisons with unsatisfactory infrastructure and poor performance (see section 3.1). What will the minister do to make improvements and raise standards in Winchester, as part of the local prison cohort?
Government response
I acknowledge the Board’s concern about the prison’s performance and the need to improve standards. HMP & YOI Winchester is in receipt of focussed support which includes robust governance processes to assist the Governor to drive improved outcomes for both staff and prisoners locally. Through this governance and additional assurance reporting, there have been clear improvements evidenced in the way the prison operates and in its effective planning. During the reporting period Custodial Managers trained by the national Standards Coaching Team have helped promote consistent best practice across routine tasks and along with consistent local leadership this has built positive staff-prisoner relationships. An emphasis on Five Minute Interventions and a focus on Key Work has also supported positive interactions and built confidence amongst staff with less experience. Cleanliness has also improved which the Board has recognised, despite the clean and decent project having to be paused due to Covid-19. PMG is also continuing to support the improvement of conditions across the prison having spent £287,000 during the 2019/2020 financial year and a further £293,000 for additional reactive repairs and maintenance. In addition, the prison has installed a body scanner which is providing an effective tool to help tackle the illicit economy which in turn is helping to improve the prisons stability.
Recommendation 3
We ask the minister to investigate, with the Home Office, why a prisoner who has served his prison sentence appears to be being held indefinitely in HMP/YOI Winchester under IS91? Why are foreign nationals issued with complicated asylum applications written in a language they do not speak (see section 4.4)?
Government response
Regarding foreign nationals being held in prison beyond their sentence, it is recognised as being essential to inform prisoners in good time of the intention to remove them from the country to enable both prisoners and staff to prepare for life after prison. The Home Office is committed to ensuring foreign national are informed at least 30 days in advance of the end of their custodial sentences. However, it recognises that this may not always be possible where a prisoner is serving a short sentence, despite prisons such as HMP & YOI Winchester referring prisoners of interest within the prescribed timescales. Where this is the case the Home Office ensures that individuals are informed about the deportation processes as early as possible by Immigration Officers who will visit the prison concerned. Individuals of interest to Home Office Immigration Enforcement can be lawfully detained in prison or at an immigration removal centre beyond their conditional release date under the IS91 authority to detain process. Individuals can also be detained longer than the Home Office would wish due to the individual being unwilling to engage, such as with embassies regarding travel documents to ascertain their status, as well as any potential language barriers. However, the Home Office is committed to ensuring that all processes are expedited as quickly as possible and that foreign nationals are either deported or released. The Home Office also continues to review its processes to ensure that foreign nationals are kept informed of the status of their deportation case and the reasons for ongoing detention where appropriate. While it would not be appropriate to discuss the circumstances of specific individuals, the Home Office is responsible for providing translation of documents where required. HMP& YOI Winchester always liaises closely with the Home Office to ensure all relevant legal documents pertaining to immigration status have been issued and translated. The prison also uses multi-disciplinary support to try to engage individuals to co-operate and integrate whilst they remain in custody. In addition, where there are complex cases or concerns about an individual’s mental health, assessments are carried out by trained and approved practitioners to ensure next steps in the deportation process are proportionate.
Recommendation 4
A pay supplement for prison administrative staff would ease recruitment difficulties. Can this be considered (see section 5.9)?
Government response
A market supplement is offered to roles where HMPPS experience significant recruitment and retention challenges and at HMP & YOI Winchester this is currently being targeted to Band 3 Prison Officers. HMPPS pay policies also allow for pay incentives to be offered to address recruitment and retention pressures subject to a business case being submitted by the prison. However, administrative roles at the prison have been filled and there are no issues with administrative recruitment. In addition, regionally HMPPS is experiencing a large increase in applications for vacancies. HMPPS also continues to invest in its pay structures increasing the basic starting salaries for non-operational roles by 2.5% in 2020 and existing staff in administrative roles received total increases in salary of between 2.5% and 7.5%. Incentives are also provided through the people policies to encourage experienced staff to seek promotion and continue their career with HMPPS.
Recommendation 5
There is still no access to the prison’s reception area for prisoners who are physically disabled and/or in wheelchairs, and only one cell on the wings that can admit a wheelchair (see section 3.2). Can this be resolved please?
Government response
HMP & YOI Winchester have mitigating processes in place for all new arrivals with reduced mobility which ensures they do not miss out on initial reception processes, such as first night and induction. The prison is mindful of the needs of prisoners with reduced mobility and it is recognised that the current concrete stairs to the reception area are not suitable for those with reduced mobility. However, plans have been developed to replace these and prison managers have been tasked to consider the feasibility of a stair lift or other reasonable adjustment to support prisoners needs. Regarding education access, following a successful funding bid the old kitchen has been converted in to a wheelchair accessible workshop and education facility. There is also ramped access to the vulnerable prisoner classrooms via the Tailor workshop. Whilst there is no lift to access the main education facility, all education provision is currently being delivered via residential areas due to Covid-19. As the prison safely builds its recovery a blended learning approach is planned to continue with a proportion of learning provided within the residential areas. The prison has also commissioned outreach work through the education contract allowing additional support to learners within residential areas, healthcare and the CSU to ensure equal access to the available provision. It is recognised that there is currently only one cell which is fully accessible, with widened access for a wheelchair and built-in shower. For those prisoners with reduced mobility a lift in the main prison does enable access to all residential areas, as well as some wider areas and services outside of the main prison such as visits. As most services within the main prison, such as the serving of meals and collection of medication takes place on the two’s landing this is where prisoners with reduced mobility are normally located. Where prisoners have more complex needs they will be located in the social care cells in Healthcare. Ongoing refurbishments on A and B Wing are improving the wheelchair access to ablution facilities and this work will continue on to D Wing once the current work has finished. HMP & YOI Winchester will also continue to explore opportunities for reasonable adjustments to support prisoners with reduced mobility subject to sufficient funding being available.
Recommendation 6
Will the Governor ensure that runners and escorts are reliably available to enable healthcare staff to deliver the required provision (see sections 3.2 and 6.2)?
Recommendation 7
Will the Governor make clinical space available on the wings? It would transform outpatient appointments and reduce the need for runners (see section 6.2).
Recommendation 8
Will the Governor ensure that the property office has sufficient staffing to resolve prisoners’ issues promptly and efficiently (see section 5.8)?
Recommendation 9
Will the Governor endeavour to solve the problem of the exercise yard for vulnerable prisoners being overlooked by B and C wings (see section 4.4)?
Recommendation 10
Will the Governor provide the Board with clerking support that meets, more closely, the tasks agreed in the memorandum of understanding between the IMB and the Ministry of Justice (see section 8)?
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 45 | 38 |
| Catering | 5 | 8 |
| Disciplinary issues | 3 | 12 |
| Drugs | 0 | 0 |
| Education, training and employment | 2 | 2 |
| Family issues | 2 | 3 |
| Healthcare (including mental health) | 16 | 13 |
| Legal | 15 | 23 |
| Other | 12 | 19 |
| Pay/money/debt | 4 | 5 |
| Personal property | 41 | 38 |
| Staff/prisoner relationships | 0 | 0 |
| Total | 151 | 169 |
| Visits | 1 | 3 |
| Vulnerable prisoners (including segregation) | 5 | 5 |
Related inspections & investigations
Safety 1
· Respect 1
· Activity 1
· Release 3
Geoffrey Cheffings · Natural causes
Myles Filose · Natural causes
Michael Fabian · Natural causes
Martin Stephens · Other non-natural
Craig Steadman · Suicide (from 2015) | State Custody related deaths
Michael Folley · State Custody related deaths
Sean Plumstead · State Custody related deaths
Sheldon Woodford · State Custody related
Other reports for Winchester
Population 629
· Self-harm 784
· Concerns
· Self-harm 795
· Concerns
Population 678
· Self-harm 540
· Concerns
Population 500
· Self-harm 607
· Concerns
Population 482
· Concerns