Source · IMB Annual Report

Sudbury

Year: 2024 Published: 8 Nov 2024 Type: Prison · Cat D, Open, Resettlement, YOI Population: 507 Recommendations: 10 Key concerns Positive findings

HMP/YOI Sudbury, an open Category D resettlement prison, ended its reporting year with 507 prisoners. The report notes no deaths in custody and low self-harm incidents but highlights recurring concerns regarding the poor standard of dormitory accommodation and significant issues with prisoner property loss on transfer. While commendations are made for effective resettlement programs and improved complaint responses, the Board calls for improvements in digital connectivity, broader activity provision, and more consistent staff contact, particularly for new arrivals.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody0
Self-harm incidents5
ACCT cases opened1518
Prisoner assaults6
Assaults on staff3
Use of force42
Drug finds237

Positive findings

The report highlights several positives, including no deaths in custody and very low self-harm incidents, alongside effective responses to prisoner complaints and strong healthcare provision for individual complex cases. The Board commends the positive engagement by education staff and the resettlement teams' success in securing outwork employment. Diversity and inclusion initiatives, including specific cohort support and effective COMCIL meetings, also foster a positive atmosphere within the prison.

Key concerns

10 items
Estate/Conditions Repeated Poor standard of dormitory accommodation remains an issue.
Food/Catering Insufficient provision of kitchen appliances on dormitories and, in particular, a lack of halal-specific microwaves.
Staffing Repeated Some prisoners report a lack of sufficient support in adjusting to open conditions on transfer into the prison which, perhaps, links to concerns also raised about some lack of contact with initial point of contact (IPOC) officers.
Other Repeated Loss of prisoner property on transfer remains a significant source of prisoner concern.
Education/Purposeful Activity Repeated Very little progress in improving connectivity to support prisoners’ learning.
Substance Misuse Repeated Ingress of illicit items remains a challenge, given the number of prisoners undertaking daily employment off site, but some prisoners have cited the availability of drugs as a reason to request transfer back to closed conditions.
Regime/Time Out of Cell Repeated Continued late arrivals of prisoners after usual working hours continues to be an issue.
Resettlement/Release Repeated Some prisoners perceive there to be inconsistencies between the OMU staff, in terms of processing ROTL applications, but also acknowledges the recent changes to the systems in use and the appointment of additional management in the area. An ongoing concern raised by prisoners is the lack of regular communication between them and the staff processing their applications.
Regime/Time Out of Cell Repeated The Board has experienced comments from some prisoners about the lack of activity for them to engage in outside usual working hours and notes that some work to address this has been begun. What timescale is in place to introduce activities that prisoners can access in their downtime and what will be done to expand the range of these activities to broaden the prisoner experience?
Education/Purposeful Activity Repeated When will the education and training offer be broadened and refreshed to better reflect the range of employment opportunities now available in the community?

Recommendations

10 items · 10 repeated
#RecommendationAddresseeStatus
1 When will sufficient resources be made available to ensure that the poor-quality dormitory accommodation at Sudbury can be significantly upgraded or replaced? Repeated
Response
I appreciate your concerns around the age of the building and the poor-quality dormitory accommodation. I can confirm that an estates investment proposal bid was submitted in August 2024 to replace the existing accommodation across East and West dormitories. In the interim, reactive and planned maintenance will continue as well as painting across all dormitories and cellular accommodation. Two new accommodation units have also been opened which provide quality accommodation for 120 prisoners. This facility has been prioritised for those prisoners engaging with the incentivised substance free living programme and those on Release on Temporary Licence outwork. As outlined in the Minister’s response, an estates investment proposal bid has been submitted to replace some existing dormitory accommodation. In preparation for the up-and-coming fire safety improvement project, there is now a programme of redecoration for prisoners’ rooms planned. HMPPS will continue to improve the standard of accommodation by redecorating communal areas (showers, washrooms and kitchens). There are limited opportunities for self-cook facilities, however, the standard of equipment will continue to be monitored, and items replaced as needed.
Other In progress
2 Will it be possible to support the essential resettlement commitment to prisoners at Sudbury in terms of providing resources for improvements in technical connectivity such as they will be required to use in the community on release? Repeated
Response
I was disappointed to read about the issues around technical connectivity at HMP/YOI Sudbury during this reporting period and note that this has been raised previously by the Board. I am, however, encouraged that in line with the planned Prison Education Service preparations, the project to deploy improved Wi-Fi and network infrastructure in prison education departments and provide new laptops at HMP/YOI Sudbury is due to be completed by end of March 2025. In the meantime, ‘Open Borders’ remains available for access in education and the Through the Gate department, which provides a less restrictive internet access for prisoners to use for release planning. We note the continued concerns regarding the lack of connectivity affecting Wi-fi availability. The lack of IT infrastructure, connectivity, Wi-Fi and the roll out of technology at HMP/YOI Sudbury compared to prisons in the closed estate continued to be an issue during this reporting period. As outlined in the Minister’s response, the project to deploy improved Wi-Fi and network infrastructure in prison education departments and provide new laptops at HMP/YOI Sudbury is due to be completed by end of March 2025. We hope that this will result in positive improvements in preparing prisoners for life in the community.
Other In progress
3 Opportunities for resettlement activities remain compromised by lack of connectivity affecting Wi-fi availability. When will this be addressed? Repeated
Response
I was disappointed to read about the issues around technical connectivity at HMP/YOI Sudbury during this reporting period and note that this has been raised previously by the Board. I am, however, encouraged that in line with the planned Prison Education Service preparations, the project to deploy improved Wi-Fi and network infrastructure in prison education departments and provide new laptops at HMP/YOI Sudbury is due to be completed by end of March 2025. In the meantime, ‘Open Borders’ remains available for access in education and the Through the Gate department, which provides a less restrictive internet access for prisoners to use for release planning. We note the continued concerns regarding the lack of connectivity affecting Wi-fi availability. The lack of IT infrastructure, connectivity, Wi-Fi and the roll out of technology at HMP/YOI Sudbury compared to prisons in the closed estate continued to be an issue during this reporting period. As outlined in the Minister’s response, the project to deploy improved Wi-Fi and network infrastructure in prison education departments and provide new laptops at HMP/YOI Sudbury is due to be completed by end of March 2025. We hope that this will result in positive improvements in preparing prisoners for life in the community.
HMPPS In progress
4 Continued late arrivals of prisoners after usual working hours continues to be an issue. How does the Prison Service plan to encourage prisoner escort contractors to improve this situation? Repeated
Response
We note the Board’s repeated concerns around late arrivals. As outlined in last year’s response, Prison Escort Custody Services (PECS) are contractually required to return prisoners by the establishment ‘latest reception time’ but owing to various factors, this is not always possible and has been further exacerbated by high volumes of transfers in response to wider capacity issues across the estate. Escorts are required to ensure that the receiving prisons are informed of delays and agreement is sought in advance for the safe receipt of any late arrivals. PECS will continue to monitor all aspects of the contractors' performance and where it fails to meet the agreed levels it is raised with the contractor for improvement. When prisoners are expected to arrive outside of usual hours, the prison team at HMP/YOI Sudbury work closely with healthcare colleagues so any concerns can be highlighted prior to arrival and healthcare colleagues are regularly staying on beyond the end of the shift to see late receptions arriving at the prison. In other cases, patients are scheduled to be seen by healthcare as a priority the following day. All prisoners receive their first screening within 24 hours of arrival. NHS England has commissioned a Health & Social Care Needs Analysis which identified a need to increase reception cover to meet the population changes. Commissioners have asked the healthcare provider to submit a business case to meet this gap in service.
HMPPS In progress
5 As is usual in the IMB’s annual report, we comment this year on the continuing poor standard of dormitory accommodation for prisoners. What will the Prison Service do to improve the lived experience of prisoners at Sudbury in this respect? Repeated
Response
I appreciate your concerns around the age of the building and the poor-quality dormitory accommodation. I can confirm that an estates investment proposal bid was submitted in August 2024 to replace the existing accommodation across East and West dormitories. In the interim, reactive and planned maintenance will continue as well as painting across all dormitories and cellular accommodation. Two new accommodation units have also been opened which provide quality accommodation for 120 prisoners. This facility has been prioritised for those prisoners engaging with the incentivised substance free living programme and those on Release on Temporary Licence outwork. As outlined in the Minister’s response, an estates investment proposal bid has been submitted to replace some existing dormitory accommodation. In preparation for the up-and-coming fire safety improvement project, there is now a programme of redecoration for prisoners’ rooms planned. HMPPS will continue to improve the standard of accommodation by redecorating communal areas (showers, washrooms and kitchens). There are limited opportunities for self-cook facilities, however, the standard of equipment will continue to be monitored, and items replaced as needed.
HMPPS In progress
6 Another recurring theme of IMB reports is the issue of prisoner property being mislaid or not supplied at all on transfer into Sudbury. How will the Prison Service improve this situation? Repeated
Response
HMPPS note the Board’s continuing concerns about the handling of prisoners’ property. This is an area to which HMPPS is currently giving further attention. Careful consideration will be given to the findings in the recently received IMB national thematic report on how property loss impacts on prisoners, as well as those due to be received from Independent Prisoner Complaint Investigations in the coming months following a thematic review of the property complaints they have received in the last five years. As the Board identifies, a common area for problems is when excess prisoner property is forwarded on when a prisoner transfers. It is therefore key that prisoners comply with volumetric control limits, since anything within those limits will transfer with them. HMPPS is focusing on what more can be done to ensure compliance with the requirements of the Prisoners’ Property Framework. HMP/YOI Sudbury has reviewed its processes and procedures to manage prisoners’ property prior to transfer and there are now robust processes in place that provide a clear record of accountability for the management of prisoner property. There continue to be challenges with the volume of property that prisoners have and to manage this issue, prisoners who have been assessed suitable for domestic ROTL are encouraged to take out their stored property over time which reduces impact for final day of release or impact on the amount of property transfer with the prisoner if returned to closed conditions.
HMPPS In progress
7 The Board has continued to note that some prisoners perceive there to be inconsistencies between the OMU staff, in terms of processing ROTL applications, but also acknowledges the recent changes to the systems in use and the appointment of additional management in the area. An ongoing concern raised by prisoners is the lack of regular communication between them and the staff processing their applications. What will you do to address this issue? Repeated
Response
Head of offender management delivery’s weekly review of overdue applications. Data base tracker to track due dates. More staff trained to reduce backlog. The appointment of an additional senior leader in the offender management unit (OMU) area is acknowledged.
Governor / Director
8 The Board has experienced comments from some prisoners about the lack of activity for them to engage in outside usual working hours and notes that some work to address this has been begun. What timescale is in place to introduce activities that prisoners can access in their downtime and what will be done to expand the range of these activities to broaden the prisoner experience? Repeated Governor / Director
9 It has been observed in previous IMB reports that some prisoners say that they either do not know who their IPOC officer is or have little contact with them. How will you improve the delivery of the IPOC system to ensure that prisoners have regular contact with their IPOC officer? Repeated Governor / Director
10 When will the education and training offer be broadened and refreshed to better reflect the range of employment opportunities now available in the community? Repeated
Response
Governor to continue to ensure prisoners attain Levels 1 and 2 English and Maths.
Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Discrimination 2 1
Finance/property 21 21
Food/canteen 4 5
Healthcare 0 1
Legal 10 13
Offender management 15 16
Other 13 12
Staff conduct 1 2
Total 118 114
Work/pay/activities 7 5

Related inspections & investigations

PPO fatal incident Kevin Lees
24 Apr 2022 PPO fatal incident Ricardo Cotteral · Homicide
23 Mar 2017 PPO fatal incident Paul Day · Other non-natural
5 Jun 2021 PPO fatal incident James Kiteley · Other non-natural
23 Jan 2020 PPO fatal incident Whitehead, Nicholas · Other non-natural

Other reports for Sudbury

2025 Published 21 Oct 2025 Population 655 · Concerns
2023 Published 31 Oct 2023 Population 621 · Self-harm 3 · Concerns
2022 Published 1 Dec 2022 · Self-harm 4 · Concerns
2021 Published 22 Oct 2021 Population 484 · Concerns
2020 Published 26 Nov 2020 Population 460 · Concerns

Report details

Establishment
Sudbury
Type
Prison · Cat D, Open, Resettlement, YOI
Report year
2024
Published
8 November 2024
Responsible body
HMP Sudbury
Recommendations
10
MoJ rating (2024/25)
3 — Good

Population

Population507
Operational capacity661

Service providers

Dental Services
Time for Teeth
Education
People Plus
Healthcare
Practice Plus Group
Library Services
Suffolk Libraries
Physiotherapy & Chiropody
PPG MSK
Social Care
Derbyshire County Council

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