Staffing
Repeated
High levels of staff absence have had a significant impact on the children’s regime. Despite very impressive efforts by officers on duty, low staffing levels have led to time out of room for the majority of children being consistently below YOI recommendations.
Safety
Repeated
The number of non-associations (‘keep-aparts’) has a significant impact on the running of the prison and affects every child. The IMB continues to be concerned that the policy of keep-aparts creates problems in addition to the logistical issue of managing separately multiple different groups.
Safety
Many of the young people exhibit very challenging behaviour, at times involving use of improvised weapons against other boys and staff. The violent behaviour of the boys severely limits the time that staff can get boys out of the rooms for activities, or the amount of free association the young people can have.
Overcrowding
This monitoring period has seen the closure of HMP/YOI Cookham Wood and consequent pressures on the Feltham population due to the increase in the court catchment area.
Mental Health
The closure of the enhanced support unit (from October 2023) has deprived the prison of a very important resource, which would have assisted the management and rehabilitation of some of the children. The ESU at Wetherby was open, but this is over 200 miles away.
Estate/Conditions
There is a programme of refurbishment, but some units remain without in-room showers.
Regime/Time Out of Cell
Young people do not have sufficient time outside their rooms for meaningful engagement with support services, significantly limiting rehabilitation opportunities.
Regime/Time Out of Cell
Repeated
Greater use of the Framework for Integrated Care (‘Secure Stairs’), designed for care and engagement with young offenders, has been noted. However, the custody support plan officer role (CUSP) still does not appear to be working as effectively as it might. The support team has the responsibility of coordinating different interventions for an individual boy; there are very many agencies offering support within Feltham A, but no comprehensive register of these is available.
Education/Purposeful Activity
Leaders and teachers appear to be committed to providing a quality education. Efforts have been made this year to increase the planned delivery to 15 hours per week. However, actual hours fell well below this figure, with too many classes cancelled at various times through the year, due to prison staff shortages. While the education staff never shut the education department, the Youth Custody Service calculated that 1991.25 hours in education were cancelled for boys during the reporting period. There is some excellent provision in vocational subjects, but too few places available.
Healthcare
The provision of healthcare in Feltham appears to be good. However, lack of available rooms can impact on the ability to deliver interventions.
Staffing
Repeated
High levels of staff absence, particularly over the summer and other holiday periods, has a detrimental effect on delivering the regime.
Safety
Violence against staff has increased.
Education/Purposeful Activity
Repeated
The education and vocational training provision is unfit for purpose, now that Feltham B is a category C prison housing adults up to 30 years of age.
Substance Misuse
There has been a rise in finds of contraband, chiefly drugs and mobile phones. The smell of cannabis on residential units is obvious at times.
Estate/Conditions
Repeated
The built environment is in a poor state, with leaking roofs, damp and mould in many cells. This remained the case throughout the reporting period, despite the IMB highlighting it in the last two annual reports. At the time of writing (October 2024), a roofing project has commenced.
Overcrowding
The overcrowding across the prison estate has necessitated Feltham housing men who are far from home and whose families find it hard or impossible to visit.
Staffing
Repeated
Staff have been extremely stretched this year, dealing with the various early release schemes, introduced first, by one Government, and then the SDS40 scheme (which allows certain cohorts to be released from custody after serving 40% of their sentence in prison, as opposed to 50%), brought in by the new Government. This has taken up a huge resource of resettlement and offender management unit staff time. The lack of key worker sessions means prisoners have limited support and guidance in helping prepare and plan for release.
Regime/Time Out of Cell
The difference between the very limited regime(s) on normal residential units and that operating in the CSRU was, at times, minimal. As a consequence, some prisoners were content to remain in the segregation unit.
Estate/Conditions
Repeated
The IMB continued to receive numerous verbal complaints from the prisoners about the temperature within the prison. As one prisoner observed, issues with the boilers had occurred in each of the three winters he had been at Feltham. Temporary boilers were on site in December 2023.
Complaints/Property
Repeated
Missing property following transfer remains a consistent complaint from prisoners. There was a designated officer dealing with property complaints, but he was redeployed during the year so the system he set up has fallen into disuse. Concurrently, an increase in inter-prison transfers has exacerbated the problem of lost property.
Food/Catering
Cleanliness of the servery areas was inconsistent across the Feltham B residential units. Food debris in the sinks, litter and uncovered food in the serveries was observed, as was evidence of rodent infestation across a few wings, including in the servery areas.
Food/Catering
The number of meals provided are ‘signed out’ from the kitchen and ‘signed in’ when delivered to the residential units. Despite this apparently robust quantity control process, the kitchen is regularly approached for replacement meals and breakfast packs. The amounts involved are not insignificant: in one instance seen by the IMB, the request from the unit was for a further 44 doughnuts and 16 burgers, which had ‘gone missing’.