Source · IMB Annual Report

Feltham

AI-generated report summary The IMB report for HMP/YOI Feltham (August 2024-September 2025) highlights significant internal restructuring into Feltham A (YOI) and Feltham B (Category C). While commendable progress has been made in staff professionalism, substance-free units, and reduced 'keep aparts', critical concerns persist regarding high staff absence on Feltham A affecting regime, severe probation staffing shortages, and the negative impact of new visa rules on foreign national prison officers. The establishment also faces ongoing issues with estate underinvestment, insufficient purposeful activity, and the prevalence of weapons and drug contraband.

Year: 2025 Published: 3 Feb 2026 Type: Prison · Cat YOI / Category C Population: 553 Recommendations: 41 Key concerns Positive findings

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody00

Positive findings

AI-generated summary
The Board commends the successful internal split of Feltham into two distinct establishments and the positive changes observed, particularly at Feltham B, which is now a very different place from 12 months ago. Staff are consistently praised for their professional and humane treatment of prisoners. Notable improvements include the introduction of substance-free living units on Feltham B, the elimination of 'keep aparts' leading to increased free flow to activities, and a significant reduction in incidents at height on Feltham A. The IMB also highlights the dedicated support provided by staff on the Alpine unit and the valuable work of charities like Catch 22 and Belong.

Key concerns

9 items
Staffing Repeated Shortage of Probation Service staff hampers delivery of resettlement services.
Staffing Repeated Recent changes to visas for overseas workers will prevent many foreign national people who have recently joined the Prison Service from continuing to work in the UK, leading to deportations and hindering recruitment.
Regime/Time Out of Cell Repeated When will there be sufficient meaningful activity to allow all boys to have more time out of their rooms, particularly at weekends and on bank holidays?
Education/Purposeful Activity Repeated The education contract with Shaw Trust (Feltham A) is not fit for purpose in a number of key respects and needs revision.
Education/Purposeful Activity Repeated However, there is a shortage of workshop places. When the IMB visits workshops, we are continually disappointed to see so few men there. The bricks workshop has been closed throughout the reporting period, due to the failure to install an extractor fan/air filter for brick dust. This is lamentable and one example of the failure to deliver any building or renovation projects in a timely and cost-effective way. It is especially disappointing, as Feltham already has a bricks workshop instructor ready to teach bricklaying.
Estate/Conditions Repeated A number of cells on Feltham B had to be taken out of use during the year because of damp and mould problems. On Lapwing unit, where the IMB reported mould issues last year, the majority of rooms on the top landings were out of use at one point, due to roof leaks causing damp issues, as were rooms on Kingfisher unit.
Safety Repeated Continued prevalence of weapons finds (50 in August 2025 on A side, 44 in July 2025 on B side), and ongoing issue of drones delivering drugs. Concerns around staff competency and corruption related to weapons finds. Source wording under review
Resettlement/Release The resettlement team is highly motivated but short staffed. The IMB continues to be concerned that release plans are finalised very close to release dates, with boys unsure of where they will be living. This causes them distress and anxiety. The social work team fell from three to only one member, which left many children who entered with care orders without a link to their local authority. There is now a full social work team.
Food/Catering Repeated Cleanliness in serveries is inconsistent. The wearing of hygienic white uniform by servery workers is sporadic, and our observations of the uneven stock levels in the kit rooms confirm the prisoners’ complaints that whites are not always available. The IMB is used to seeing plates with uneaten food from the previous night left exposed on the servery sides. Both officers’ and prisoners’ explanation for this is that the regime times are too tight to allow for immediate cleaning after meals. We have seen rat control bait boxes, rodent faeces in the servery, and even live mice. We spoke to a pest control agent on site, who said they were ‘chasing their tails’ and would never get on top of the problem whilst there was so much exposed food and rubbish on the wings.

Recommendations

41 items · 37 repeated

Recommendation 1

Addressee: Other — minister

What is being done to recruit staff to the Probation Service? The shortage of probation staff hampers delivery of resettlement services in prisons and will be a serious impediment to the proposed community sentence proposals in the Government’s Sentencing Bill.

Repeated Source text verified

Response
Dedicated national campaign to recruit youth justice workers. Additional funding; staffing levels in London increased 13% in the year ending December 2023; additional support in London through Civil Service detached duty scheme; alumni scheme to recruit returners to the Probation Service.

Recorded status:

Topic: Staffing

Recommendation 2

Addressee: Other — minister

The IMB understands that recent changes to visas for overseas workers will prevent many foreign national people who have recently joined the Prison Service from continuing to work in the UK. These trained and operational working prison officers face deportation. The changes will also prevent current overseas applicants from being successfully recruited. In this situation, where else will the Government look for prison staff?

Source text verified

Recorded status:

Topic: Staffing

Recommendation 3

Addressee: Other — local_authority

What plans are in place to support 18-year-olds with complex needs who are released from a children’s prison, in terms of housing and probation support?

Source text verified

Recorded status:

Topic: Resettlement

Recommendation 4

Addressee: HMPPS

When will there be sufficient meaningful activity to allow all boys to have more time out of their rooms, particularly at weekends and on bank holidays?

Repeated Source text verified

Response
A Side: the YCS ‘Road Map to Effective Practice’ with integrated care model introduced. Small improvements seen by August 2025 but lost by October 2025.

Recorded status:

Topic: Regime

Recommendation 5

Addressee: HMPPS

The education contract with Shaw Trust is in year three of seven years. It is not fit for purpose in a number of key respects. When will the education contract be revised so it is fit for purpose?

Repeated Source text verified

Response
The YCS does not qualify for additional LA funding to support SEN/EHCP children: ‘We are working with the Department for Education to see how we can support learners with SEN.’ There was an acknowledgement that Feltham A education provision requires improvement. The YCS has developed a new contractual assurance cycle. In October 2023, this recorded shortcomings in outreach. Action to improve outreach forms part of the school development plan and is monitored monthly. The YCS education leads monitored this in January 2024 and confirmed some improvement but that more is required.

Recorded status:

Topic: Education

Recommendation 6

Addressee: HMPPS

What steps will you take to support the A side Governor in recruiting more staff for resettlement and well-being teams?

Repeated Source text verified

Recorded status:

Topic: Staffing

Recommendation 7

Addressee: Governor / Director

The IMB understands there is an intention to open Grebe unit as a construction workshop area. When will this be achieved?

Source text verified

Recorded status:

Topic: Estate

Recommendation 8

Addressee: Governor / Director

What steps will you take to improve staffing levels in the resettlement team?

Repeated Source text verified

Recorded status:

Topic: Staffing

Recommendation 9

Addressee: Governor / Director

What steps will you take to improve staffing levels in the wellbeing team?

Source text verified

Recorded status:

Topic: Staffing

Recommendation 10

Addressee: Governor / Director

What plans are in place to further increase time out of room for the boys at the weekends and in the evenings?

Repeated Source text verified

Response
A Side: the YCS ‘Road Map to Effective Practice’ with integrated care model introduced. Small improvements seen by August 2025 but lost by October 2025.

Recorded status:

Topic: Regime

Recommendation 11

Addressee: Governor / Director

The IMB has seen plans to increase workshop capacity by early 2026. What steps will you take all steps to ensure these plans are delivered?

Repeated Source text verified

Response
A review of current workshop spaces is underway; a new carpentry workshop is being introduced. The recycling workshop moving to a new compound. There is a new initiative for servicing and repairing garden machinery from other prisons. ‘Additional vocational training programmes are being introduced in high demand industries.’ Higher level qualifications are being introduced. All staff are attending regular training to upskill to deliver high quality instruction. ‘A structured process in place to gather information about each learner early in their custody, allowing for a personalised learning plan’. Partnerships with external employers and apprenticeships. Partnerships with charities/not-for-profit organisations to ensure individuals have mentorship and support on release.

Recorded status:

Topic: Purposeful Activity

Recommendation 12

Addressee: HMPPS

Implement dedicated national campaign to recruit youth justice workers.

Repeated Source text verified

Response
Dedicated national campaign to recruit youth justice workers.

Recorded status:

Topic: Staffing

Recommendation 13

Addressee: Ministry of Justice

What is being done to recruit staff to the Probation Service?

Repeated Source text verified

Response
Additional funding; staffing levels in London increased 13% in the year ending December 2023; additional support in London through Civil Service detached duty scheme; alumni scheme to recruit returners to the Probation Service.

Recorded status:

Topic: Staffing

Recommendation 14

Addressee: HMPPS

Address prisoners’ lost property issues.

Repeated Source wording under review

Response
The Prisoners’ Property Policy Framework was introduced in 2022. Onus is on Governors and Directors to ensure management checks are undertaken to have confidence that prisoners’ property is being handled correctly and with care. HM Prison and Probation Service (HMPPS) to monitor framework and see if improvements can be made.

Recorded status:

Topic: Other

Recommendation 15

Addressee: HMPPS

Improve information sharing between social services and the YCS, so looked-after children (LACs) receive entitlements.

Repeated Source wording under review

Response
The Youth Custody Service (YCS) will build relationships with local authorities (LAs) and site safeguarding teams. Working-together guidance being prepared by the YCS and the youth justice board (YJB).

Recorded status:

Topic: Equality

Recommendation 16

Addressee: HMPPS

Address staff absence and improve retention.

Repeated Source wording under review

Response
Answer, as above, given by the Minister.

Recorded status:

Topic: Staffing

Recommendation 17

Addressee: HMPPS

Investigate if local authority funding for SEN/EHCP children can follow them into custody.

Repeated Source wording under review

Response
The YCS does not qualify for additional LA funding to support SEN/EHCP children: ‘We are working with the Department for Education to see how we can support learners with SEN.’ There was an acknowledgement that Feltham A education provision requires improvement. The YCS has developed a new contractual assurance cycle. In October 2023, this recorded shortcomings in outreach. Action to improve outreach forms part of the school development plan and is monitored monthly. The YCS education leads monitored this in January 2024 and confirmed some improvement but that more is required.

Recorded status:

Topic: Education

Recommendation 18

Addressee: HMPPS

Ensure older prisoners on B side have access to appropriate education and training.

Repeated Source wording under review

Response
This lies with the Governor, who commissions courses, informed by a need-analysis in consultation with employers and HMPPS New Futures Network. Review of activities is underway. Additional resource is targeted to cater for the older cohort. ‘The quality and type of workshop provision will be addressed to mitigate the current poor levels of engagement and attendance.’

Recorded status:

Topic: Education

Recommendation 19

Addressee: Ministry of Justice

Address underinvestment in the structural fabric of the estate.

Repeated Source wording under review

Response
In the past year, over £100,000 has been spent on short-term roofing repairs. There is a £20 million MoJ capital project for roof replacements on five-and-a-half units on B side (Ibis, Lapwing, Nightingale, Osprey, Raven and Swallow), as well as the legal and social visits areas. Project in design phase; works expected 2024-2025.

Recorded status:

Topic: Estate

Recommendation 20

Addressee: Governor / Director

Take proactive steps to reduce staff absence and provide support for those on sick leave.

Repeated Source wording under review

Response
Update given verbally to IMB at Board meetings on a continual basis. In cases of unauthorised absence, action has been taken, post-absence, to reduce further occurrences and to tighten up on TOIL (time off in lieu of overtime pay). The increase in violence adds to staff absence.

Recorded status:

Topic: Staffing

Recommendation 21

Addressee: Governor / Director

Improve delivery of key worker and custody support plan (CUSP) sessions.

Repeated Source wording under review

Response
September 2025: there is a B side new key worker strategy, with an increase in quality and quantity. Changes to A side mean more CUSP sessions are delivered now.

Recorded status:

Topic: Regime

Recommendation 22

Addressee: Governor / Director

Provide suitable spaces for outreach meetings.

Repeated Source wording under review

Response
August 2025: 80% of outreach interventions take place, more rooms are available and some are being refurbished.

Recorded status:

Topic: Healthcare

Recommendation 23

Addressee: Governor / Director

Investigate why the population of Wren unit is generally white, when a significant proportion of the prison population is black.

Repeated Source wording under review

Response
2025: Wren now open as a substance free living unit and reflects the population of the prison in terms of diversity.

Recorded status:

Topic: Equality

Recommendation 24

Addressee: Governor / Director

Make more information available regarding time out of room (TOoR), e.g. inclusion of data in daily briefing and flagging all children with less than two hours.

Repeated Source text verified

Response
August 2025: This information is now in every daily briefing notice.

Recorded status:

Topic: Regime

Recommendation 25

Addressee: Ministry of Justice

Address youth knife crime and gang culture.

Repeated Source wording under review

Response
The government manifesto committed to halving knife crime over 10 years’ and every person caught possessing a knife referred to YOT to draw up plan to prevent reoffending… We are working up proposals though stakeholder engagement.’ A new offence in the Crime and Policing Bill to increase convictions against exploiters and gangs who use children to commit crimes. MoJ’s programme Turnaround providing funding to YOTs running to March 26 Young Futures Programme to identify young people who could be drawn into crime.

Recorded status:

Topic: Safety

Recommendation 26

Addressee: Other — local_authority

Address knife crime and gang conflict in London (Mayor of London).

Repeated Source wording under review

Response
The Mayor has committed £15.6m for London Children and YP Violence and Exploitation Support Service. MOPAC worked with London Prisons Group formulate a violence reduction strategy. At Feltham, this includes peer mentoring, enhanced purposeful activity, specialist support for prisoners, phase 2 now a specialist therapeutic group work programme.

Recorded status:

Topic: Safety

Recommendation 27

Addressee: HMPPS

Implement enhanced gate security (EGS), considering the rise in substance misuse and the admission of older prisoners on B side.

Repeated Source wording under review

Response
HMP/YOI Feltham implementing EGS-working towards building a new area for staff searches. Local-led project re-allocating local existing resources due for completion July 2025.

Recorded status:

Topic: Safety

Recommendation 28

Addressee: HMPPS

Take proactive steps to address the issue of prisoners making and carrying weapons in custody.

Repeated Source wording under review

Response
YCS has ‘prioritised research to better understand why children create, carry and use weapons’ and if neurodiversity is a factor. Feltham A is being offered support through group safety leads, and the site is developing a ‘weapons strategy’. This will include a consistent response to those young people making, holding and using weapons.

Recorded status:

Topic: Safety

Recommendation 29

Addressee: HMPPS

Change the policy where a boy who removes parts from his laptop, in order to make a weapon, is given a replacement after only 28 days; and look at the design of laptops so they do not include removable strips of rigid metal or other removable parts that can be sharpened into weapons.

Repeated Source wording under review

Response
YCS policy is quoted in the response: a proven adjudication on proof of tampering with a laptop leads to 28-day ban on laptop use. A suitability review is conducted before a replacement is given and, if not suitable on review, the person is reassessed but at no longer than 35 days. There are seals on laptops.

Recorded status:

Topic: Safety

Recommendation 30

Addressee: HMPPS

Reopen the enhanced support unit on Feltham A.

Repeated Source wording under review

Response
This now operational. It was opened in October 2024. It has six beds but has had never more than three or four occupants.

Recorded status:

Topic: Mental Health

Recommendation 31

Addressee: HMPPS

Improve purposeful activity and increase the number of workshop places to ensure prisoners have access to further education and training, such that they can secure employment on release (Feltham B).

Repeated Source wording under review

Response
A review of current workshop spaces is underway; a new carpentry workshop is being introduced. The recycling workshop moving to a new compound. There is a new initiative for servicing and repairing garden machinery from other prisons. ‘Additional vocational training programmes are being introduced in high demand industries.’ Higher level qualifications are are being introduced. All staff are attending regular training to upskill to deliver high quality instruction. ‘A structured process in place to gather information about each learner early in their custody, allowing for a personalised learning plan’. Partnerships with external employers and apprenticeships. Partnerships with charities/not-for-profit organisations to ensure individuals have mentorship and support on release.

Recorded status:

Topic: Purposeful Activity

Recommendation 32

Addressee: HMPPS

Improve the structural fabric of the whole prison.

Repeated Source wording under review

Response
Emergency lighting changed; dental suites A and B upgraded; knotweed removed; landscaping and pond renewed; control room and gate house refurbished; IBIS and Wren and visitors’ centre have a new roof; Nightingale refurbishment. Future projects: multi-sport court; fire safety; study into upgrading or replacing boilers and roofs; explore feasibility of improving lighting; consider relocating radiators; consider installing anti barricade doors in education.

Recorded status:

Topic: Estate

Recommendation 33

Addressee: HMPPS

Provide A side education with a new management of information system (MIS).

Repeated Source wording under review

Response
YCS will be purchasing a new cloud-based system designed for schools.

Recorded status:

Topic: Education

Recommendation 34

Addressee: HMPPS

Provide B side prisoners with in-cell laptops that support study on remote learning courses such as the Open University.

Repeated Source wording under review

Response
Currently there is a suite of educational videos available on Feltham’s Launchpad hub and three guidance docs for Open University’. Recognised that Launchpad has limited functionality and is not interactive, nor can it do word processing.

Recorded status:

Topic: Education

Recommendation 35

Addressee: Governor / Director

Ensure that the shortfall between planned hours of education and delivered hours continues to be monitored and reduced (Feltham A Governor).

Repeated Source text verified

Response
Insufficient progress seen here.

Recorded status:

Topic: Education

Recommendation 36

Addressee: Governor / Director

Take steps to deliver more education via outreach to separated boys (Feltham A Governor).

Repeated Source wording under review

Response
Insufficient progress seen here, although attendance numbers have improved. Increase in red bands. Red bands now deployed on A side to clean.

Recorded status:

Topic: Education

Recommendation 37

Addressee: Governor / Director

Commission appropriate skills workshops and rehabilitation courses for prisoners in Feltham B (Feltham B Governor).

Repeated Source wording under review

Response
New standards role created on SLT with senior and very experienced leader.

Recorded status:

Topic: Education

Recommendation 38

Addressee: Governor / Director

Address the inconsistent cleanliness seen in the serveries, including inconsistent wearing of personal protective equipment (PPE) by servery workers (Feltham B Governor).

Repeated Source wording under review

Response
Servery cleanliness improved but remains variable, with vermin issues in the summer of 2025. Appropriate clothing rarely worn by servery workers.

Recorded status:

Topic: Food

Recommendation 39

Addressee: Governor / Director

Reduce the amount of food going missing between the kitchen and residential units (Feltham B Governor).

Repeated Source wording under review

Response
Measures have been introduced with some success. Officers pick up the food trollies from the kitchen and an audit trail shows amounts of food allocated to wings.

Recorded status:

Topic: Food

Recommendation 40

Addressee: Governor / Director

Commission the Traka units for dispensing medication for use (Feltham B Governor).

Repeated Source wording under review

Response
Traka units not commissioned in the 2024-2025 reporting year. There was a soft launch in October 2025 and this is now live, so B side prisoners are collecting their in-possession medication independently.

Recorded status:

Topic: Healthcare

Recommendation 41

Addressee: Governor / Director

Re-introduce a working protocol for resolving lost property issues (Feltham B Governor).

Repeated Source wording under review

Response
No protocol but recently staff seem better able to track down property (as above).

Recorded status:

Topic: Other

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Medical treatment (including dental) 27 25
Other (eg. discipline, legal, visitors) 60 55
Property (lost or damaged) 12 10
Total 144 128

Other reports for Feltham

2024 Published 6 Feb 2025 Population 582 · Concerns
2023 Published 12 Mar 2024 Population 569 · Concerns
2022 Published 9 Mar 2023 Population 348 · Self-harm 160 · Concerns
2021 Published 13 Jan 2022 Population 243 · Self-harm 89 · Concerns
2020 Published 6 Jan 2021 Population 336 · Concerns