Source · IMB Annual Report

Feltham

Year: 2020 Published: 6 Jan 2021 Type: Prison · Cat YOI, Cat C Population: 336 Recommendations: 8 Key concerns Positive findings

HMYOI Feltham's report (Nov 2019-Aug 2020) highlights a challenging period dominated by COVID-19 lockdown. While staff were commended for their dedication and a reduction in violence and self-harm was noted, concerns persist regarding the long-term impact of extreme confinement on prisoners' mental health. Significant issues include deteriorating accommodation, delays in mental health transfers, and insufficient purposeful activity for young adults.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody00
ACCT cases opened207
Prisoner assaults140
Assaults on staff170

Positive findings

The Board commends staff and governors for their dedication and resilience, particularly during the unprecedented COVID-19 lockdown, noting a remarkable response from both staff and prisoners. Significant improvements in Feltham A led to a welcome reduction in violence and self-harm. Healthcare services have improved with strong leadership, and initiatives like the Falcon unit and key worker scheme proved beneficial. The prison showed compassion and ingenuity in adapting the regime and providing support, with young prisoners displaying maturity and understanding.

Key concerns

6 items
Regime/Time Out of Cell it must be of serious concern that under the COVID restrictions young people and young adults were, by order from Her Majesty’s Prison and Probation Service (HMPPS), confined to their rooms for up to 23 hours a day for many weeks until the regime was permitted to ease. The effects of this extreme form of confinement may not become evident in the short term, but all involved with youth custody, at every level, should share the Board’s concern that many of these young men may suffer long-term mental, emotional or physical health problems as a consequence.
Estate/Conditions Repeated The living accommodation continues to deteriorate across the site, particularly in Feltham B. Condensation, poor ventilation, mould and rainwater ingress have all been raised again this year as decency concerns. The extremely hot weather over some weeks in the summer proved almost intolerable for many young prisoners held on their own for up to 23 hours a day in cramped, badly ventilated rooms which still feature open toilets. By any standards of health, safety and decency, this must be viewed as unacceptable.
Mental Health Repeated Every year, a small number of young prisoners exhibit acute mental health problems but there continue to be unacceptable delays in getting them transferred to more suitable secure settings. The impression given is that because these extremely unwell young prisoners are already in custody, their cases do not necessarily qualify as urgent. This was of significant concern to the Board between March and July 2020, when psychology interventions, and the progression of acute mental health cases, all but stopped.
Education/Purposeful Activity Repeated Feltham B was re-rolled in 2015 to receive sentenced-only prisoners. Despite being designated a category C training prison, the infrastructure and financial support was never put in place to provide sufficient education, workshop or training opportunities for every young adult to take part. Some courses are ‘split’, so that more than one young adult may attend, while other courses cannot be run because of difficulties and delays in recruiting qualified instructors. Cancellations often take place at short notice. Too many young adults choose not to engage at all. The limited teaching resources and the appalling state of the workshop buildings all compound the problem. The Board is of the view that the provision of good-quality training opportunities in prison must now take on an even greater urgency, given the impending jobs crisis after the pandemic is over.
Substance Misuse What is being done to address the fact that contraband continues to be discovered during lockdown?
Other Repeated The handling of prisoners’ property, whether in prison or on transfer to prison, remains a serious unresolved issue. Prisoners can wait a significant and unreasonable time to receive their property. The Board has continued to deal with issues around missing property, notably property lost during transit between prisons, but lockdown appears to have created an even more impenetrable barrier to communications between establishments.

Recommendations

8 items · 3 repeated
#RecommendationAddresseeStatus
1 Will the cap on admissions of young people to Feltham A be made permanent, and good levels of staffing be maintained?
Response
I understand the Board’s further request that the current capacity of children and young people and the staffing levels at HMYOI Feltham A are maintained. As set out in the Urgent Notification action plan in August 2019 the operational capacity at Feltham A was reduced and new placements paused to assist improvement measures and refurbishment initiatives. It was also agreed that placements would resume when the Prison Group Director and Governor judged that the establishment had achieved the necessary operational stability and can offer a full regime to all young people. It is recognised that the latest population projections indicate HM Prison and Probation Service (HMPPS) may face challenges in dealing with demand for prison places should the population return to the levels prior to Covid-19, however, the agreed operational capacity of Feltham A currently remains at 120 places. The operational capacity of Feltham A will only begin to return to 180 places when it is appropriate to do so and this will be kept under review. In the meantime, there continues to be an ongoing recruitment campaign for Youth Justice Workers to achieve and maintain the full staffing complement.
Other In progress
2 Will further capital investment be made to modernise the residential living conditions for all young prisoners at Feltham, thereby offering them the most basic standards of decency and hygiene? Repeated
Response
The significant investment is continuing with refurbishment works currently being undertaken on four of the five remaining residential units on Feltham A, including replacement windows on three units (Albatross, Bittern and Curlew). The refurbishment programme on three of the residential units at Feltham B (Lapwing, Osprey and Teal) have also started, and this also includes the replacement of windows. It is recognised that further funding will be needed to roll out the window replacement programme to all remaining units and a funding request will be submitted shortly for the 2021/22 financial year. Following a review of the two self-contained shower pods fitted as a trial, 56 additional shower pods are now planned. HMPPS Prison Maintenance Group is currently procuring the shower pod units and consideration is being given to how many of these units can be installed during 2021. It is anticipated that this work will run alongside plans to improve room ventilation. In other areas, refurbishment works have been completed in legal and closed visits on Feltham B and to the training kitchen facility within education, making it more hygienic and user friendly. It is anticipated that the Feltham A library will be fully open by spring 2021 and the other modular buildings, which will provide the Feltham A workshops, will be completed early in the 2021/2022 financial year. The upgrades to the CCTV to provide better coverage is continuing and some funding has now been allocated to begin replacing boilers and heat exchange units across HMYOI Feltham. Whilst the project is currently out to tender, it is anticipated that the upgrade work will be scheduled to begin in the next financial year. In addition, whilst several areas of HMYOI Feltham received patched roof repairs throughout 2020, a site wide roofing survey was completed in October 2020 to establish the full scope of works required. This programme of roof replacement works is scheduled to begin in spring 2021 and is expected to take between 52 – 80 weeks.
HMPPS In progress
3 Will sufficient resources be committed, to ensure that all young adult prisoners receive a variety of relevant training opportunities to properly justify the listing of Feltham as a category C training prison? Repeated
Response
With the creation of new vocational and educational areas for Feltham A this will mean that Feltham B will have access to more of the existing workshop space. Roof repairs will be taking place to avoid workshop activity being curtailed and further funding has been made available to reconfigure the workshop layout. This will create additional learning areas to increase the vocational offer Feltham B is able to provide to young adults. Plans are underway to ensure that this vocational offer meets HMYOI Feltham’s Prisoner Needs Analysis and mirrors the current job market to maximise resettlement opportunities. Participation in educational or vocational training will also form part of all young adult’s sentence planning targets and participation will be encouraged through the local incentives scheme. As part of the re-opening of the closed residential units, purposeful activities are being considered and the Head of Reducing Reoffending is working on a plan to increase working places. It is recognised that this will require additional staffing and different options are being explored as to whether these additional courses will be delivered by HMPPS or through the education provider Novus. Whilst HMYOI Feltham currently has one vacancy for an instructor and another instructor is on maternity leave, there are a total of 12 Instructors allocated to deliver courses to young adult prisoners. The HR Business Partner is working to fill existing vacancies as well as any new hires that may be required and support will be given from the centre where needed.
HMPPS In progress
4 Will YCS/HMPPS introduce an effective method throughout the criminal justice system, to ensure that prisoners’ property is moved with them whenever they move, and is easily traceable throughout the system? Repeated
Response
Having completed discovery work by visiting around 15 prisons HMPPS has been working closely with stakeholders to consult on proposed changes to the policy. Discussions ahead of consultation with IMB members began with the IMB Secretariat in February 2020, who proposed meetings take place with Board members in April that year. In light of the pressures placed on Boards by Covid-19, HMPPS agreed with the IMB Secretariat to pause this consultation. A meeting with IMB representatives took place in August 2020 and the feedback received from those members is being considered alongside other contributions. There has been a slight delay in HMPPS being able to circulate a revised draft policy framework because of the need to ensure sufficient operational engagement. That work is now progressing well and it is anticipated that the draft policy framework will be circulated for wider consultation shortly. The Prisoner Escort and Custody Services 4 Generation contract also began during August 2020 with a new fleet of vehicles which allow for an additional half box of consumable items to the limit of 7.5kg to be carried for each prisoner on top of the existing agreed volumetric limits. As previously advised, HMPPS is also taking steps to ensure there is a consistent approach when prison staff forward on any excess items to prisoners at their new establishment after a transfer has taken place. While digital improvements are being explored, the nature of that work means that any digital changes are likely to take longer to develop. Locally HMYOI Feltham has escalation routes in place should the need arise via the Head of Operations and Deputy Governor to ensure resolution of the majority of property matters. The issues experienced following transfers from HMP Pentoville have been raised at the appropriate level. It is also recognised that there were some issues with property being sent in to prisoners by their relatives during the national lockdown during 2020, however, a recent review of all complaints indicates that the matter has now been resolved.
HMPPS In progress
5 What do you and your team consider to be the principal lessons learned over the lockdown period? How will the prison use these lessons to improve the lived experience for all young people and young adults held in custody at Feltham? Governor / Director
6 What is being done to address the fact that contraband continues to be discovered during lockdown? Governor / Director
7 Will you ensure that reliable daily time-out-of-room figures for young adults are as easily available as they currently are for young people? Governor / Director
8 Will the prison guarantee to develop a wider range of outdoor activities and field sports once lockdown eases? Governor / Director

Other reports for Feltham

2025 Published 3 Feb 2026 Population 553 · Concerns
2024 Published 6 Feb 2025 Population 582 · Concerns
2023 Published 12 Mar 2024 Population 569 · Concerns
2022 Published 9 Mar 2023 Population 348 · Self-harm 160 · Concerns
2021 Published 13 Jan 2022 Population 243 · Self-harm 89 · Concerns

Report details

Establishment
Feltham
Type
Prison · Cat YOI, Cat C
Report year
2020
Published
6 January 2021
Responsible body
Feltham
Recommendations
8
MoJ rating (2024/25)
1 — Serious concern

Population

Population336
Operational capacity498
CNA (designed for)762 44%
Time out of cell7.0h/day

Service providers

Healthcare
Central and North West London (CNWL) NHS Foundation Trust
Safeguarding Support
Barnardo’s
Substance Misuse
Addaction
Wellbeing Support
Wellbeing
Youth Engagement
Kinetic Youth

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