Source · IMB Annual Report

The Mount

Year: 2025 Published: 19 Aug 2025 Type: Prison · Cat C Population: 1,022 Recommendations: 10 Key concerns Positive findings

HMP The Mount's IMB report highlights a period of little significant change, despite staff's efforts to manage challenges like drugs and overcrowding. While staff-prisoner interactions and healthcare provision showed improvements, key concerns persist regarding the inadequate support for IPP prisoners, severe overcrowding impacting living conditions, and limited purposeful activity opportunities. The Board also noted issues with property management and the unsuitability of the reception area.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody26
Self-harm incidents343330
ACCT cases opened325
Prisoner assaults138142
Assaults on staff7153
Use of force708

Positive findings

The Board commends the staff's hard work and dedication in overcoming continuing challenges like drugs and overcrowding. Improvements include better management of vulnerable prisoners, increased staff-prisoner interactions, and generally good physical and mental healthcare with reduced dental waiting times. The prison maintains a clean environment, and initiatives like the CFO programme and new laundry contracts are welcomed. Positive action has been taken to improve ACCT procedures, and there has been a reduction in deaths in custody.

Key concerns

10 items
Substance Misuse Repeated The continued attraction for organised criminal gangs to supply drugs to prisoners, and the ability of drones to supply them in significant quantities, as well as mobile phones, almost to order, is a continuing concern.
Resettlement/Release Repeated The continued detention of IPP prisoners beyond their sentences remains an issue. The prison is unable to provide sufficient programmes, courses or support to help these prisoners progress towards release, effectively resulting in their prolonged detention.
Overcrowding Repeated The Board continues to be concerned by the doubling up of single cells. Prisoners in these cells share a forced intimacy without adequate privacy; there is often not even enough space for prisoners to put away their personal possessions.
Education/Purposeful Activity There are not enough places for every prisoner to participate in activities full-time and this does not seem likely to improve in the short term for the following reasons: the closure of many of the workshops for up to six months for renovation, and substantial reduction in education hours.
Resettlement/Release An increasing number of prisoners being transferred to The Mount with a very short amount of time remaining on their sentence – sometimes as little as two weeks – with little or no time to adjust to their new circumstances or to prepare for their release and often missing documentation or property they need.
Equality/Diversity The Board continues to be concerned about accessibility. Facilities for disabled prisoners are limited, with poor wheelchair access across the estate. The long distances between key services such as healthcare, education, the visits hall and workshops - often exposed to the elements - present ongoing challenges for prisoners with mobility needs.
Other Repeated Property: No improvement – arguably worse (at least as it relates to property of prisoners transferring in).
Estate/Conditions The reception area space is wholly inadequate for the numbers that pass through in normal circumstances. The property store is also insufficient to house the stored property, which has accumulated over many years.
Estate/Conditions The system for maintaining and replacing on-wing laundries is flawed, with machines not being maintained properly, unclear responsibility for problems, and prisons asked to find significant sums at short notice for replacements.
Estate/Conditions Outside the prison perimeter, there has often been a lot of litter, due to the lack of bins and the fact that no prisoners are authorised to clean outside. A system needs to be put in place to address this.

Recommendations

10 items · 6 repeated
#RecommendationAddresseeStatus
1 The Minister should adopt the recommendation of the House of Commons Justice Committee, in February 2023, that IPP prisoners be re-sentenced. Repeated
Response
The Justice Select Committee’s recommendation to re-sentence IPP prisoners has been carefully considered. The Government does not believe that the necessary balance between public protection and justice for the offender can be achieved through a resentencing exercise, particularly where the independent Parole Board has determined that the individual has not met the statutory release test and remains a risk to the public.
Ministry of Justice Rejected
2 The Minister should ensure that prisons that hold IPP prisoners are structured and resourced to be able to provide the specialist help and support that they need, both while they are in prison and while they are preparing for the parole board and (hopefully) a life in the community. Repeated
Response
I acknowledge your concern on the matter of support available to IPP prisoners. I am determined to support the rehabilitation of IPP prisoners through the refreshed IPP Action Plan, published on 17 July 2025. This plan places emphasis on effective frontline delivery across both the prison and probation services. It ensures that IPP prisoners have robust sentence plans and are located in establishments appropriate to their current needs. The Action Plan includes measurable targets, including a commitment that 95% of IPP prisoners will be located in a prison appropriate to their priority needs by July 2026. At HMP The Mount, I am pleased to note the establishment of a dedicated wing, ‘Willow’, in partnership with Creating Future Opportunities (CFO), which offers structured programmes to support life-sentenced and IPP prisoners. On completion of the CFO programme, prisoners may transition to progressive regimes with enhanced facilities and increased independent living. This initiative has received national recognition for its contribution to the rehabilitation of indeterminate sentenced prisoners.
Ministry of Justice In progress
3 The Minister should ensure that members of the parole board receive additional training to allow them fully to understand what being an IPP prisoner is like and how much of a challenge it can be for an IPP prisoner to appear before them. Repeated
Response
I note your concern regarding the Parole Board’s training and understanding of IPP offenders. The Parole Board has taken proactive and commendable steps to ensure its members are well-equipped to understand and manage the unique challenges faced by IPP prisoners. In December 2024, updated guidance was issued and published externally, followed by the establishment of a dedicated IPP taskforce in January 2025. This taskforce includes a diverse cohort of judicial, psychological and psychiatric members, supported by 18 case managers with delegated authority. Members of the taskforce undertake quarterly effective practice sessions, including recent training on mental health and trauma-informed approaches, with input from His Majesty Prison and Probation Services (HMPPS) psychology services and lived experience from former IPP prisoners. The Parole Board’s Practice Developer Mentor Model and New Member Inductions ensure that IPP-related issues are embedded in professional development from the outset. The Parole Board has also launched a psychiatric consultancy pilot to support complex mental health cases and continues to strengthen operational collaboration with HMPPS under the IPP Action Plan. Engagement with regional probation forums and stakeholder challenge groups ensures that best practice is shared and delivery remains aligned across the system. The production of quarterly IPP data bulletins and qualitative deep dive exercises further demonstrates the Parole Board’s commitment to transparency, learning and continuous improvement in how IPP cases are managed.
Ministry of Justice Implemented
4 The Minister should ensure the Probation Service in the community is structured and resourced to be able to provide the specialist help and support that IPP prisoners will need as they return to life after a long period in prison. Repeated
Response
On the matter regarding support available to IPP prisoners following release. I am pleased to say that the Probation Service continues to make strong progress in building the capacity and capability needed to support IPP prisoners as they transition back into the community. Nationally, recruitment has exceeded targets, with over 1,000 new Probation Officers onboarded in 2024/25 and a further 1,300 planned for 2025/26. All IPP prisoners are managed under the Offender Management in Custody (OMIC) model, with collaborative planning between custody and community teams. The service is also working to strengthen relational approaches to rehabilitation, including through the Offender Personality Disorder (OPD) Pathway and the Intensive Intervention & Risk Management Service (IIRMS), which remain available for complex cases. The introduction of resettlement hubs is a positive step in addressing capacity, though further work is underway to ensure these hubs can deliver the relational support model that IPP prisoners benefit from most. The revamped Progression Panel framework is a welcome development, aiming to enhance custody-community connectivity and ensure that IPP prisoners receive consistent, collaborative support throughout their sentence and beyond.
Ministry of Justice In progress
5 HMPPS should take more action to support IPP prisoners, both leading up to and following release into the community. Repeated
Response
HMPPS continues to strengthen its support for prisoners serving IPP, both in custody and during their transition into the community. Psychology Services have expanded their ‘through the gate’ provision across England and Wales, enabling probation officers to better manage complex cases and provide continuity of care. To further improve reintegration outcomes, a pilot programme was launched in four Approved Premises (APs) in the North West Region, extending the permitted stay for IPP prisoners from 12 to 16 weeks. The pilot demonstrated a reduction in recall rates and improved stability during the critical post-release period. Based on these positive outcomes, the pilot is being extended to 10 additional APs across the estate.
HMPPS In progress
6 HMPPS should adopt the recommendations contained in the recent learning lessons bulletin from the Prisons & Probation Ombudsman regarding prisoner property, supplemented by a (limited) number of sanctions for failure to comply. Repeated
Response
HMPPS acknowledges the Board’s concerns regarding the handling of prisoners’ property and recognises the impact that property loss or delay can have on individuals in custody. A national review of complaints and thematic findings has led to renewed emphasis on compliance with the Prisoner Property Policy Framework. Governors and senior leaders have been reminded of key requirements, including volumetric control and the timely transfer of excess property. Central oversight of property assurance is being strengthened through operational reporting lines to Prison Group Directors and Area Executive Directors. This approach is intended to drive improvement by embedding accountability within local leadership structures. At HMP The Mount, internal property complaints have reduced following the implementation of improved reception and residential processes. However, the prison continues to experience challenges with property transferred from sending establishments. The Prisoner Escort Custody Services (PECS) contract limits the volume of property that can be transported with the prisoner and any excess must be forwarded by the sending prison via courier. This process is time consuming and can result in delays, particularly where packaging and dispatch arrangements are required. PECS contract includes enhanced vehicle capacity and the use of digitally recorded Prisoner Escort Records, which are now embedded as standard practice. These records provide an accurate account of sealed property transferred with the prisoner and assist in resolving disputes. During the reporting year, no property loss attributable to PECS was recorded at HMP The Mount. Consultation is ongoing with establishments to address further recommendations raised in the Prisons and Probation Ombudsman’s learning lessons bulletin. The Prison Service remains committed to improving property handling and ensuring that prisoners’ belongings are managed with care, consistency, and accountability.
HMPPS In progress
7 HMPPS should consider prohibiting the transfer of a prisoner from one establishment to another within, say, three months of their release date unless there is a particular reason for doing so, such as to be nearer to their family.
Response
Transfers between establishments are governed by national criteria. Prisoners with 28 days or less to serve should remain in reception prisons, while those between 29 days and 36 months remaining may be transferred to resettlement prisons. Due to ongoing pressures on the prison population, including unprecedented remand levels, establishments have been required to show flexibility in managing cohorts. At HMP The Mount, the preference remains to hold prisoners for longer periods to enable meaningful engagement with education, training and rehabilitation programmes. As the Board acknowledges in its report, short-term stays limit access to vocational courses and reduce opportunities for staff to build relationships that support successful reintegration. The prison though continues to adapt its regime to maximise support for all prisoners, regardless of sentence length.
HMPPS Noted
8 The Governor should introduce a trial to increase the number of family visits for enhanced prisoners to see if it is welcomed by prisoners and has the potential benefits in terms of their behaviour.
Response
The Board raised additional areas for development for the Governor’s consideration, and the Governor will continue to keep you informed as work progresses.
Governor / Director In progress
9 The Governor should fully evaluate each of the existing workshops post-renovation to decide if they should continue, be altered, or replaced by an alternative that can offer more, whether in terms of employment opportunities post-release or for which it is simply easier to recruit trainers.
Response
The Board raised additional areas for development for the Governor’s consideration, and the Governor will continue to keep you informed as work progresses.
Governor / Director In progress
10 The Governor should ensure that any arrangements with Redemption Roasters going forward result in the employment of a higher number of prisoners (both in The Mount and post-release), and fully compensate The Mount for the costs of operating the roastery in the workshop.
Response
The Board raised additional areas for development for the Governor’s consideration, and the Governor will continue to keep you informed as work progresses.
Governor / Director In progress

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Adjudications 22 19
Bullying, harassment or victimisation 2 1
Canteen/purchases 5 8
Complaints (relating to general complaints procedure) 12 10
Discrimination 6 4
Drugs 1 0
Food 18 15
Healthcare 48 36
IPP related 7 5
Legal 4 2
Loss or damage to property 29 22
Parole 3 1
Pay 1 0
Regime (including time out of cell) 33 28
Staff/staff behaviour 38 31
Total 338 285
Transfers (other than accommodation) 4 3
Visits 12 9
Welfare 3 2
Work/education 8 6

Related inspections & investigations

11 Nov 2024 HMIP · Unannounced Safety 3 · Respect 3 · Activity 1 · Release 3
PPO fatal incident Guy-Scott Pallemaerts
PPO fatal incident Mehretab Zemicael · Self-inflicted
PPO fatal incident Abdul Abrar
PPO fatal incident Quomars Haghighi
PPO fatal incident Ricky Gray
8 Sep 2023 PFD Kristopher Tilbury · State Custody related deaths | Alcohol, drugs medication related deaths

Other reports for The Mount

2024 Published 1 Aug 2024 Population 1,022 · Self-harm 330 · Concerns
2023 Published 2 Aug 2023 Population 1,025 · Self-harm 45 · Concerns
2022 Published 16 Jun 2022 Population 1,017 · Self-harm 359 · Concerns
2021 Published 21 Jul 2021 Population 993 · Concerns
2020 Published 26 Jun 2020 Population 1,020 · Concerns

Report details

Establishment
The Mount
Type
Prison · Cat C
Report year
2025
Published
19 August 2025
Responsible body
HMP The Mount
Recommendations
10
MoJ rating (2024/25)
2 — Concern

Population

Population1,022
Operational capacity1,039

Service providers

Education (Theology)
Westminster Theological Centre (WTC)
Facility Maintenance
Gov Facility Services Limited (GFSL)
Laundry Equipment & Servicing
JLA
Restorative Justice/Intervention
Belong
Vocational Training (Coffee)
Redemption Roasters

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