Source · IMB Annual Report

The Mount

Year: 2021 Published: 21 Jul 2021 Type: Prison · Cat C Population: 993 Recommendations: 5 Key concerns Positive findings

This report covers a year dominated by the Covid-19 pandemic, during which HMP The Mount successfully contained the virus thanks to the commendable efforts of staff. However, severe restrictions on the regime meant prisoners spent significantly reduced time out of cells, impacting access to education, work, and family visits. Key concerns include mental health transfer delays, inadequate support for IPP prisoners, and delays in transfers to open conditions.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1
Prisoner assaults120
Assaults on staff57
Use of force239

Positive findings

The Board commends the Governor and staff for their intelligent and diligent work in controlling the Covid-19 pandemic and keeping prisoners safe, showing quiet courage. Managing prisoners in smaller groups led to reduced violence and increased staff confidence. In-cell phones and Purple Visits helped maintain family contact. The kitchen runs efficiently, and staff-prisoner relationships generally improved due to smaller group interactions. The Offender Management Unit is also noted as a strong and well-functioning team.

Key concerns

8 items
Mental Health Many prisoners have mental health problems and the delay in finding them accommodation in suitable mental health units in the community takes much too long. This has an unacceptable impact on their mental health and puts considerable strain on the officers who care for them without any special training.
Resettlement/Release The Mount has 46 prisoners who are serving indeterminate sentences and is not set up to offer these prisoners the support they need to address the risk they pose to others and win release. In a sense they are just being warehoused at The Mount.
Estate/Conditions Some investment has been made to improve the showers but more is still needed to bring them to an acceptable standard.
Healthcare The transfer of responsibility for healthcare at The Mount caused significant disruption and a temporary decline in the quality of service. We hope that this decline will indeed be temporary. The Prison Service needs to review what lessons can be learned when evaluating tenders and planning for changes in healthcare providers.
Education/Purposeful Activity Repeated It will be important to provide sufficient number of workplaces for the prison’s population, providing workshops for the planned large foreign national population, ensuring spaces for those with any sort of disability, those on basic regime and high-risk prisoners and, importantly, providing cover for instructor absence
Estate/Conditions Repeated The rebuild of the reception area that was mentioned in last year's annual report has had to be postponed again due to lack of funding.
Resettlement/Release prisoners will be leaving prison who have not been able to complete programmes that were on their sentence plans.
Resettlement/Release as at the end of February 2021 there were roughly 80 prisoners at The Mount who had been re-categorised to D but who were still waiting for a place in an open prison to become available.

Recommendations

5 items · 1 repeated
#RecommendationAddresseeStatus
1 The MoJ’s statisticians should take this as an opportunity to assess the effectiveness of these programmes in stopping re-offending.
Response
I can assure the Board that the Ministry of Justice and HMPPS are committed to evaluating accredited offender behaviour programmes and have an ongoing programme of evaluation which includes studies to assess effectiveness. In January 2021 we published a reoffending impact evaluation for Resolve, which is a violence programme for medium risk men, and a copy of the report can be found on GOV.UK - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/957855 /RESOLVE_report.pdf.
Ministry of Justice In progress
2 The MoJ needs to consider how best to support these prisoners across the prison estate.
Response
I appreciate the Board’s continued concerns regarding prisoners serving indeterminate sentences (IPP). I would like to reassure you that HMPPS remains committed to doing all it can to support their progression and efforts to reduce their risk to the point where the Parole Board determines that they may be safely released. This commitment, by means of a bespoke and regularly refreshed action plan, has in recent years delivered a substantial reduction in the number of IPP prisoners who have never been released. That number stood at 1,722 at the end of June 2021, a reduction from 1,969 at the end of June 2020. This is very good progress considering that the population of unreleased prisoners serving IPP sentences was at its highest in 2012 with over 6,000. It is important to note that, as the number of IPP prisoners who have never been released continues to decrease, the proportion of those who remain in prison who committed more serious offences and whose cases are complex grows. These prisoners are still assessed as posing a high risk of committing further violent or sexual offences and have a complex set of risks and needs. These must be addressed before the Parole Board can consider release. This is not a simple task, and we continue to work with these individuals to offer them opportunities to reduce their identified risks.
Ministry of Justice In progress
3 Some investment has been made to improve the showers but more is still needed to bring them to an acceptable standard.
Response
Last year HMPPS allocated funding for two showers on Ellis and Lakes units to be refurbished, however, three have now been refurbished. This year, £150k (including VAT) has been allocated for shower refurbishments on A and D wings. This work has not yet started but all other showers have been deep cleaned as part of the Clean and Decent project and are now of a better standard than before. Shower deep cleans are completed by the prison’s cleaning teams supervised by the Decency lead. New products have been introduced which have helped improve the condition of the shower facilities. The use of these new products is now part of the prison’s cleaning routine.
HMPPS In progress
4 The Prison Service needs to review what lessons can be learned when evaluating tenders and planning for changes in healthcare providers.
Response
All bidders for prison healthcare services are invited to receive feedback on their bids, and the NHS Commissioner also invites successful and unsuccessful bidders to provide feedback on the operation of the tender process. Service users are involved in the procurement of services and are able to influence the appointment of providers.
HMPPS Implemented
5 It will be important to provide sufficient number of workplaces for the prison’s population, providing workshops for the planned large foreign national population, ensuring spaces for those with any sort of disability, those on basic regime and high-risk prisoners and, importantly, providing cover for instructor absence. Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Complaints (internal and external) 25 20
Discipline and adjudications 16 9
Diversity and equality 5 4
Faith 6 5
Family ties 12 8
Finance 20 12
Food 10 7
Healthcare 28 17
Other (not classified) 44 35
Property 55 43
Regime 15 13
Security (including categorisation) 18 11
Visits 9 4
Work and education 35 22

Related inspections & investigations

11 Nov 2024 HMIP · Unannounced Safety 3 · Respect 3 · Activity 1 · Release 3
PPO fatal incident Guy-Scott Pallemaerts
PPO fatal incident Mehretab Zemicael · Self-inflicted
PPO fatal incident Abdul Abrar
PPO fatal incident Quomars Haghighi
PPO fatal incident Ricky Gray
8 Sep 2023 PFD Kristopher Tilbury · State Custody related deaths | Alcohol, drugs medication related deaths

Other reports for The Mount

2025 Published 19 Aug 2025 Population 1,022 · Self-harm 343 · Concerns
2024 Published 1 Aug 2024 Population 1,022 · Self-harm 330 · Concerns
2023 Published 2 Aug 2023 Population 1,025 · Self-harm 45 · Concerns
2022 Published 16 Jun 2022 Population 1,017 · Self-harm 359 · Concerns
2020 Published 26 Jun 2020 Population 1,020 · Concerns

Report details

Establishment
The Mount
Type
Prison · Cat C
Report year
2021
Published
21 July 2021
Responsible body
HMP The Mount
Recommendations
5
MoJ rating (2024/25)
2 — Concern

Population

Population993
Operational capacity1,020

Service providers

Canteen Packaging
DHL
Commercial Coffee Roasting
Redemption Roasters
Dental Services
Community Dental Services CIC
Drug and Alcohol Rehabilitation / Psychological Therapies
Forward Trust
Education Accreditation
People Plus
Facilities Service / Stores
Gov Facilities Service Ltd (GFSL)
Healthcare
Practice Plus Group
Resettlement (Accommodation and Banking)
St Mungo’s
Resettlement (Employment)
New Futures Network (NFN)
Resettlement (Enhanced Through The Gate)
Sodexo

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