Source · IMB Annual Report
Parc
Year: 2024
Published: 23 May 2025
Type: Prison · Cat Category B, C, YOI
Population: 1,599
Recommendations: 4
Key concerns
Positive findings
HMP/YOI Parc, a Category B/C resettlement prison, faced significant challenges including 19 deaths in custody, with a notable cluster of drug-related fatalities, and high levels of self-harm and violence, though a downtrend was observed towards the end of the reporting period. Persistent concerns included poor food quality and quantity, insufficient keyworkers, and ongoing issues with property transfers. Healthcare provision was strained by excessive waiting times for GP and mental health services, and staff shortages, though some improvements were noted in healthcare access and anti-drug measures.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 19 | — |
| Self-harm incidents | 2,325 | 1,080 |
| ACCT cases opened | 1,125 | — |
| Prisoner assaults | 761 | 453 |
| Use of force | 1,338 | 1,076 |
Positive findings
The Board noted a general downtrend in violence and self-harm towards the end of the reporting period and commended the new management team for actively confronting safety and security issues. The Young Offender Institution continued to provide positive outcomes, maintaining a caring culture and good safety/resettlement. Improvements were made in the reception area's security and support for new prisoners. HMP Parc established an LGBTQ+ prisoner football team, implemented anti-discrimination initiatives, and saw improved access to healthcare with an additional medical practitioner. The Dyfodol substance misuse service, including peer mentors, received positive feedback, and purposeful activity improved in the latter part of the year.
Key concerns
Safety
It is of concern that there were 19 deaths at HMP Parc during the reporting period, see the breakdown in section 4.2.
Substance Misuse
Between February 27 and March 19 2024, six prisoners died, with four of these deaths believed to be drug related.
Food/Catering
Prisoner complaints about accommodation were infrequent whereas complaints about food were constant and commented on both quality and quantity.
Staffing
The number of keyworkers employed was still lower than required resulting in prisoners complaining about the lack of contact.
Resettlement/Release
Repeated
There were issues with inter prison transfers where, for example, prisoners were put on transport without their property, or were not given time to prepare their property. There were many occasions when other prisons failed to respond to prisoner complaints.
Mental Health
There were issues with mental health provision at Parc particularly surrounding ADHD assessments.
Healthcare
Waiting times for GP appointments were excessive for most of the reporting period.
Staffing
There were not enough nursing staff.
Healthcare
Waiting times following a request to the NHS for an emergency ambulance were frequently excessive.
Education/Purposeful Activity
Throughout the year there were periods when education was restricted due to regime constraints.
Safety
In common with the rest of the YOI estate it appears that violence levels continued to fluctuate with an increase during April, May and June 2024.
Education/Purposeful Activity
Early in the year there were concerns about a decline in the quality of education and purposeful activities (previously rated as good), however this dip appears to have been corrected during the reporting period.
Mental Health
Repeated
Notwithstanding the efforts by management and staff at Parc and all prisons in Wales to support prisoners serving Imprisonment for Public Protection (IPP) sentences, the uncertainty of their release date is a cause of anxiety and negatively impacts their mental health and progression.
Resettlement/Release
Repeated
There remains a need to monitor and ensure that the Prisoners’ Property Policy Framework is followed to ensure that prisoners’ property is transferred with them. Property issues continued to provide the largest number of prisoner Applications received by the IMB at Parc and most of these related to transfers from other prisons.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
Despite efforts by management and staff at Parc to support those prisoners serving an Imprisonment for Public Protection (IPP) sentence, not knowing when they will be released is a cause of anxiety impacting on the mental health of those affected. We urge the Government to put in place a process where IPP IPP prisoners’ sentences are reviewed, and a single sentence put in place that would provide clarity for prisoners to know when they would be released.
Repeated
Response
I have read your report with care and appreciate the Board’s continued concerns about prisoners subject to Imprisonment for Public Protection (IPP) sentences, particularly the uncertainty around their release date and the associated impact. Currently there are approximately 70 IPP prisoners s at HMP/YOI Parc. All IPP panels are attended by a Governor grade at HMP/YOI Parc to ensure progress is well understood and barriers that require prison intervention/support can be supported at a strategic level. As the board will be aware, HMP/YOI Parc has a psychology contract with Forensic Psychology Consultancy (FPC) Ltd, which includes the requirement for FPC to provide some case management support for IPP prisoners. Their contract also includes psychological therapy to reduce reoffending which is delivered on a one-to-one basis, and this has been targeted towards IPP prisoners in some instances to support their progression. Furthermore, Wales Restorative Approaches Partnership (WRAP) are currently halfway through a two-year project aimed at supporting IPPs in custody. This includes specifically working in HMP/YOI Parc given the IPP population. HMP/YOI Parc is also working with the Prison Reform Trust and their Building Futures Programme which works with prisoners serving over ten years to identify improvements to the prison system for this cohort. As mentioned in my previous letter, the Government is determined to support the rehabilitation of IPP prisoners through a refreshed Action Plan, published on 15 November 2024 in our IPP Annual Report, and available online at Gov.UK. As of 31 March 2025, there were a total of 2,544 IPP prisoners in custody, of which 1,012 have never been released and 1,532 were recalled. |
Other | In progress |
| 2 |
There is a need to monitor and ensure that the Prisoners’ Property Policy Framework is followed and monitored to ensure that prisoners’ property is always transferred with them.
Repeated
Response
The Board’s concerns about the handling of prisoners’ property are noted and this is an area to which HMPPS is currently giving further attention. A common area for problems is when excess prisoner property is forwarded on when a prisoner transfers. When Prisoner Escort Custody Service (PECS) suppliers transfer property within the volumetric control limits of the Prisoners Property Framework there are few complaints for lost property overall. It is therefore key that prisoners comply with volumetric control limits, since anything within those limits will transfer with them. Since the reporting period covered by the report, there have been updates made to the policy ensuring HMP/YOI Parc is aligned with the Prisoners’ Property Policy Framework. Given that property is one of the main topics of complaints by prisoners at HMP/YOI Parc, regular meetings take place involving the Senior Leadership Team at the prison and relevant parties to ensure the appropriate action is taken to rectify any issues that arise. |
HMPPS | In progress |
| 3 |
Set a minimum spend per prisoner to ensure food supplied offers both quantity and quality along with nutritional value to satisfy prisoners’ calorific needs, as it is unreasonable that prisoners have to supplement their food intake by purchasing from the prison canteen.
Response
Both public and private prisons adhere to the Prison Service Instruction 44/2010 on catering for prisoners' nutritional needs. |
HMPPS | |
| 4 |
Put in place a process whereby prisoners’ food is regularly assessed for nutritional value, calorific content, quality and quantity.
Response
At HMP/YOI Parc, meals align with this policy and the national catering budget. Feedback from the prisoner council has led to reviews of menus, quality, and portion sizes. Kitchen equipment issues have been addressed, improving meal quality and delivery. Initiatives like international theme meal nights and freezers for chilled desserts have been introduced, while efforts to reduce food waste aim to reinvest savings into menus. |
Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 17 | 5 |
| Canteen, facility list, catalogues | 8 | 6 |
| Discipline, including adjudications, incentives scheme, sanctions | 10 | 13 |
| Equality | 0 | 8 |
| Finance, including pay, private monies, spends | 43 | 11 |
| Food and kitchens | 41 | 22 |
| Health, including physical, mental, social care | 79 | 19 |
| Letters, visits, telephones, public protection, restrictions | 46 | 27 |
| Miscellaneous | 54 | 27 |
| Property during transfer or in another facility | 127 | 23 |
| Property within the establishment | 5 | 15 |
| Purposeful activity, including education, work, training, time out of cell | 34 | 35 |
| Sentence management, including HDC, ROTL, parole, release dates, re-categorisation | 93 | 9 |
| Staff/prisoner concerns, including bullying | 47 | 28 |
| Transfers | 2 | 17 |
Other reports for Parc
Report details
- Establishment
- Parc
- Type
- Prison · Cat Category B, C, YOI
- Report year
- 2024
- Published
- 23 May 2025
- Responsible body
- Parc
- Recommendations
- 4
- MoJ rating (2024/25)
- 2 — Concern
Population
| Population | 1,599 |
| Operational capacity | 1,599 |
| CNA (designed for) | 1,699 94% |
Service providers
Education
Novus Gower
Healthcare
Cwm Taf Morgannwg University Health Board
Library
Greenwich Leisure Limited
Prison Management
G4S Justice Services
Psychological Services (Adults)
FPC (Forensic Psychology UK) Limited
Psychological Services (YOI)
HMPPS Youth Custody Services
Social Care
Bridgend County Borough Council
Substance Misuse
Dyfodol
Visitors' Centre / Family Services
Invisible Walls Family Services