Source · IMB Annual Report

Parc

Year: 2022 Published: 29 Sep 2023 Type: Prison · Cat B, local, YOI Recommendations: 5 Key concerns Positive findings

This report for HMP Parc covers a period dominated by the Covid-19 pandemic, leading to significant regime restrictions and staff shortages. Despite these challenges, the Board found that staff maintained a safe environment for prisoners, with reductions in some violent incidents. However, healthcare, mental health support, and purposeful activity were severely impacted by limited resources and external agency support, and concerns persisted regarding drug entry and food quality.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody7
Self-harm incidents1,285
ACCT cases opened1,1181,145

Positive findings

The Board commends management and staff for effectively maintaining a safe environment and ensuring no lives were lost to Covid during the pandemic, despite staff shortages and restricted regimes. Incidents at height and use of force incidents saw reductions. The reception process for prisoners was found to be positive. Progress was made in reducing GP waiting times to seven days and dental waiting times to seven weeks. Education and work provision received excellent ratings from Estyn, and the offender management team maintained high quality work despite staffing difficulties. The Board also noted thorough Good Order and Discipline reviews and effective equality and diversity initiatives.

Key concerns

9 items
Substance Misuse Repeated Despite prisoners being kept in their cells for up to 23 hours per day, and limited social visits, drugs continued to enter the prison.
Staffing Staff shortages had a serious effect on prisoners, who complained of a lack of communication about curtailment of the regime.
Healthcare Healthcare continued to face challenges, with continued staff shortages and limited support for those with mental health issues, due to a lack of support from community healthcare.
Mental Health Waiting lists continued to be protracted, which caused anxiety amongst prisoners particularly in the area of mental health.
Regime/Time Out of Cell Regimes operating during the period severely restricted rehabilitation, with activities mostly wing based.
Healthcare There continued to be a high level of failed appointments for healthcare, again indicating a need to examine the appointments system to establish where the process is failing.
Food/Catering Complaints continued regarding food, raising questions over quality, quantity and choice. This raises several questions such as when the provision of food was last reviewed and whether a nutritionist is involved in the process. There is a need to review the catering provision at Parc.
Education/Purposeful Activity The effectiveness of the library service as it currently operates should be examined to work towards restoring previous levels of uptake across the prison.
Equality/Diversity The use of force figures for young adults (18–25) are consistently higher than the prison average, as are the figures for the black, Asian and minority ethnic population, suggesting some disproportionality. The Board are not aware of any steps the prison is taking to identify underlying causes for disproportionality.

Recommendations

5 items
#RecommendationAddresseeStatus
1 Can you work with G4S encouraging them to increase the pay for prison staff in order to increase recruitment and retention rates? Ministry of Justice
2 Will the Prison Service work with the contractor to increase the capacity of offending behaviour programmes and interventions at Parc, including those for prisoners convicted of sexual offences, as recommended by HM Inspectorate of Prisons, so that prisoners can benefit from these without needing to transfer to another prison? HMPPS
3 There continued to be a high level of failed appointments for healthcare, again indicating a need to examine the appointments system to establish where the process is failing. Governor / Director
4 Complaints continued regarding food, raising questions over quality, quantity and choice. This raises several questions such as when the provision of food was last reviewed and whether a nutritionist is involved in the process. There is a need to review the catering provision at Parc. Governor / Director
5 The effectiveness of the library service as it currently operates should be examined to work towards restoring previous levels of uptake across the prison. Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 3 5
Canteen, facility list, catalogue(s) 2
Discipline, including adjudications, incentives, sanctions 6 4
Equality 7
Finance, including pay, private monies, spends 11
Food and kitchens 7
Health, including physical, mental, social care 12 3
Letters, visits, telephones, public protection restrictions 18 1
Miscellaneous, including complaints system 15
Property during transfer or in another establishment or location 11 2
Property within this establishment 10 1
Purposeful activity, including education, work, training, library, regime, time out of cell 12
Sentence management, including HDC, release on temporary licence, parole, release dates, recategorisation 3 1
Staff/prisoner concerns, including bullying 16 1
Total number of applications 130 9
Transfers 7

Other reports for Parc

2025 Published 2 Apr 2026 Population 1,785 · Self-harm 1,465 · Concerns
2024 Published 23 May 2025 Population 1,599 · Self-harm 2,325 · Concerns
2023 Published 10 Sep 2024 · Self-harm 1,101 · Concerns
2021 Published 21 Dec 2021 · Self-harm 1,193 · Concerns

Report details

Establishment
Parc
Type
Prison · Cat B, local, YOI
Report year
2022
Published
29 September 2023
Responsible body
Parc
Recommendations
5
MoJ rating (2024/25)
2 — Concern

Population

Operational capacity1,599
CNA (designed for)1,699

Service providers

Education
G4S
Healthcare
Justice Health
Library services
Greenwich Leisure Limited
Prison management
G4S Justice Services
Resettlement (accommodation)
Forward Trust
Resettlement (personal wellbeing and social inclusion)
St Giles Wise
Substance misuse support
Dyfodol
Visitors centre
Barnardo’s

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