Source · IMB Annual Report

Hollesley Bay

Year: 2024 Published: 16 Sep 2025 Type: Prison · Cat men’s open prison and young offender institution Recommendations: 20 Key concerns Positive findings

HMP/YOI Hollesley Bay is an open prison and YOI that operates as a safe and humane environment, with a strong focus on prisoner progression and resettlement. While HMIP's inspection yielded positive results and healthcare generally meets needs, the Board raises concerns about the impact of early release schemes on prison workload, a failing property transfer system, and the ongoing need for estate investment. Recommendations are made to the Minister, Prison Service, and Governor on issues including IPP re-sentencing, healthcare appointment management, and the provision of single rooms.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody3
Self-harm incidents57
ACCT cases opened2727
Prisoner assaults112
Use of force1311
Drug finds228193

Positive findings

The Board considers Hollesley Bay to be a safe place for prisoners and staff, noting good relationships and a culture of respect. The prison actively promotes diversity and inclusion, with strong oversight of equality matters by the Governor and SMT. Healthcare provision is generally met, and the HMIP report was positive. There is a strong emphasis on prisoner employability and progression through a 'sequencing pathway', with vocational training and work opportunities helping prepare prisoners for release. The Board also commends the smooth transfer of the induction unit during repairs, the well-run property routines, and the active neurodiversity support.

Key concerns

10 items
Resettlement/Release Repeated The Board will continue to press for a review of the 2023 decision to reject the Justice Select Committee’s recommendation, for the re-sentencing of IPP prisoners (serving Imprisonment for Public Protection sentences). Although some changes have been made, these do not, in the main, benefit serving prisoners in the open estate.
Regime/Time Out of Cell Repeated Continuing prison population pressures resulted in the implementation of SDS40 (a temporary early release scheme to address prison overcrowding), which placed a considerable workload across many departments to ensure necessary checks were completed and support put in place before release dates.
Resettlement/Release No job opportunities have been identified for day-release prison workers at the proposed Sizewell C construction project, which is a disappointment to the Board.
Staffing The upcoming single management structure with nearby HMP Warren Hill may be a challenging time for staff, and any uncertainty could impact prisoners, requiring careful monitoring.
Regime/Time Out of Cell The Board hopes that the change to a single management structure will result in increased benefits for prisoners, rather than being primarily a cost-saving exercise.
Complaints/Property Repeated The system for property being moved between establishments is failing and requires a drastic overhaul, with ongoing issues and rising complaints when prisoners are transferring in.
Estate/Conditions Repeated There is a constant need for increasing investment in capital projects and maintenance, especially in older units and for addressing rusting metalwork on new modular units.
Healthcare Repeated DNAs (did not attends) continue to be a problem for the healthcare department, indicating a need for a further review of the management of the appointments process.
Overcrowding Repeated The Board will continue to push for single rooms for all prisoners across the Hollesley Bay estate, acknowledging that approximately 15% of rooms are currently shared.
Regime/Time Out of Cell The Board asks if there are any plans to introduce in-cell telephony at Hollesley Bay.

Recommendations

20 items · 9 repeated
#RecommendationAddresseeStatus
1 The Board will continue to press for a review of the 2023 decision to reject the Justice Select Committee’s recommendation, for the re-sentencing of IPP prisoners (serving Imprisonment for Public Protection sentences). Although some changes have been made, these do not, in the main, benefit serving prisoners in the open estate. What specific steps will the Minister take to address the Board’s concerns and ensure a more effective and equitable approach to re-sentencing? Repeated
Response
I understand the Board’s continued concern regarding the re-sentencing of prisoners serving Imprisonment for Public Protection (IPP) sentences. The Government is not standing still on the important issue of progressing those serving IPP sentences towards a prospective future release, including those in the open estate. Whilst this Government does want to make progress in relation to IPP prisoners, we cannot take any steps that would put the public at risk. The Justice Committee Report outlined the key principles that any resentencing exercise should balance the protection of the public and justice for the offender. The Government does not think this balance could be achieved when the independent Parole Board has determined, in many cases repeatedly determined, that the IPP offenders in custody are too dangerous to be released, having not met the statutory release test. Despite the challenges, our commitment to progressing IPP prisoners towards safe release has seen good progress. As of 30 June 2025, there were 2,486 IPP offenders in custody, a reduction from 2,734 the previous year. Of these, the never been released population had fallen to 978 and 1,508 had been recalled. The refreshed IPP Action Plan, published in the HM Prisons and Probation Service (HMPPS) Annual Report on 17 July 2025, outlines reforms focused on reducing the IPP population, improving fairness, and supporting rehabilitation. It includes measurable targets and emphasises effective delivery across prisons and probation. Reforms to the IPP licence period began in November 2024, with 1,742 licences terminated. A reduced qualifying period introduced in February 2025 led to around 600 referrals to the Parole Board.
Ministry of Justice Partial
2 The Board appreciates that continuing prison population pressures resulted in the implementation of SDS40 (a temporary early release scheme to address prison overcrowding, which allowed certain eligible prisoners to be released after serving 40% of their sentence, rather than the usual 50%) during 2024. However, it questions whether the impact on establishments is taken into account when considering the timeframe required for such schemes. Some 200 discharges were dealt with by Hollesley Bay during a six-week period, with the usual figure being around 60. A considerable workload across many departments was necessary to ensure that all necessary checks were completed and support put in place before release dates. What measures is the Minister considering to lessen these effects and ensure adequate support for both prisons and released individuals, particularly in terms of proper checks and pre-release preparation? Repeated
Response
Regarding the impact of Standard Determinate Sentences (SDS40), I recognise the significant operational pressures placed on staff across the estate during its implementation. The Government took steps to mitigate risk, including an eight-week implementation period, and ensured close coordination with partners across the criminal justice system. I commend the professionalism shown in managing over 200 discharges within six weeks at HMP/YOI Hollesley Bay. The creation of dedicated teams, thorough eligibility screening, recalculations, and robust pre-release checks ensured that releases were properly managed. Regionally, probation services worked closely with prison teams to develop release plans and complete safeguarding checks. To support future resilience, we are increasing probation funding by 45%, investing up to £700 million by 2028, and recruiting 1,300 trainee probation officers by March next year. We continue to monitor SDS40’s impact and remain committed to supporting establishments and ensuring safe reintegration for those released.
Ministry of Justice In progress
3 Major construction work is proposed at Sizewell C, a government-approved project. The Board is disappointed to find that no job opportunities have been identified for day-release prison workers. Will the Minister highlight this issue?
Response
I share your concerns about the limited job opportunities for day-release prison workers at the Sizewell C construction site. While Sizewell C is not currently recruiting ex-offenders directly, I recognise the importance of ensuring that major government-backed projects offer inclusive employment pathways. The East of England Probation Service has noted that many roles at Sizewell C require specific qualifications, such as five GCSEs at grades A–C, which can be a barrier. However, efforts are underway to address this. A new employment pilot, launched in partnership with prison colleagues, aims to increase employment among people on probation and is strengthening links between Probation Delivery Units and prison employment leads across Norfolk and Suffolk. Additionally, HMP/YOI Hollesley Bay’s Reducing Reoffending Team have been building a relationship with Sizewell C and its Skills Development Leads and have also explored bespoke vetting processes for prisoners. Engagement with supply chain contractors has already led to small, but positive, opportunities for those on Release on Temporary Licence (ROTL) with further growth expected. Joint interviews with contractors and the Resettlement Team have taken place, and Sizewell C has presented at HMP/YOI Hollesley Bay’s Employment Advisory Board, with more sessions planned. Regular meetings with the Skills Development Lead Team are helping to maintain momentum and identify future opportunities.
Ministry of Justice In progress
4 The year 2025 promises to be one of major change for HMP/YOI Hollesley Bay as it starts on the pathway to a single management structure with nearby HMP Warren Hill. This may be a challenging time for staff, as they contemplate what the future may hold for them. Any uncertainty could impact prisoners. The Board is very mindful of the need for careful monitoring as the process gets underway and to be alert for any issues that may arise.
Response
The close proximity of HMP/YOI Hollesley Bay and HMP Warren Hill has historically enabled shared resources and collaborative working, including in areas such as kitchens, chaplaincy, communications, and recycling. While both prisons have developed distinct identities over the past decade, their operational alignment has laid a strong foundation for this transition. The decision to pursue single governance was informed by a feasibility study and consultation with key stakeholders, including prisoner focus groups. The model is designed not as a cost saving exercise, but to enhance operational effectiveness and deliver tangible benefits for prisoners. These include improved sentence planning continuity, particularly for IPP prisoners, and increased flexibility to respond to safety and wellbeing needs, such as the ability to transfer prisoners from HMP/YOI Hollesley Bay to cellular accommodation at HMP Warren Hill when necessary. Following the Area Executive Director’s visit to both establishments in July 2025, no concerns were raised regarding the move to a single governance structure. The Governing Governor expressed strong support for the merger, and feedback from both staff and prisoners has been positive. No decline in performance has been observed since the implementation. HM Inspectorate of Prisons, in its February 2025 report for HMP Warren Hill, was also optimistic about the merger and noted that “with the right leadership, this will give both effective prisons an opportunity to flourish.”
HMPPS Implemented
5 The Board hopes that the change will result in increased benefits for the prisoners in both establishments, and that this, rather than a cost-saving exercise, will be a priority. What specific, measurable actions will be taken to ensure that the changes genuinely prioritise increased benefits for prisoners over cost savings, and how will these be tracked and evaluated?
Response
The close proximity of HMP/YOI Hollesley Bay and HMP Warren Hill has historically enabled shared resources and collaborative working, including in areas such as kitchens, chaplaincy, communications, and recycling. While both prisons have developed distinct identities over the past decade, their operational alignment has laid a strong foundation for this transition. The decision to pursue single governance was informed by a feasibility study and consultation with key stakeholders, including prisoner focus groups. The model is designed not as a cost saving exercise, but to enhance operational effectiveness and deliver tangible benefits for prisoners. These include improved sentence planning continuity, particularly for IPP prisoners, and increased flexibility to respond to safety and wellbeing needs, such as the ability to transfer prisoners from HMP/YOI Hollesley Bay to cellular accommodation at HMP Warren Hill when necessary. Following the Area Executive Director’s visit to both establishments in July 2025, no concerns were raised regarding the move to a single governance structure. The Governing Governor expressed strong support for the merger, and feedback from both staff and prisoners has been positive. No decline in performance has been observed since the implementation. HM Inspectorate of Prisons, in its February 2025 report for HMP Warren Hill, was also optimistic about the merger and noted that “with the right leadership, this will give both effective prisons an opportunity to flourish.”
HMPPS Accepted
6 The Board continues to comment favourably on the sequencing pathway at Hollesley Bay and trusts that sequencing will remain at the heart of prisoner progression. Repeated
Response
HMPPS is committed to delivering regimes that support prisoner progression and is keen to learn from the successful sequencing model at HMP/YOI Hollesley Bay, with a view to identifying elements that may be transferable across the wider prison estate. At HMP/YOI Hollesley Bay, the sequencing pathway remains central to prisoner progression. The Board may be aware that monthly discharge surveys are conducted with released prisoners, allowing them to share their views on the support and opportunities received. These insights are reviewed in weekly cross-departmental meetings, where data and outcomes are analysed to ensure that provision aligns with the needs of the current prisoner cohort. This approach is further supported by the use of the Segmentation Tool, which enables the establishment to analyse data by various categories allowing for the targeted allocation of resources and ensures that support is tailored to the needs of specific groups within the population. Following the introduction of single governance with HMP Warren Hill, the sequencing pathway has been expanded to include prisoners transferring from HMP Warren Hill who have achieved Category D status. These individuals are provided with appropriate activities and work placements upon arrival at HMP/YOI Hollesley Bay, enabling progression to ROTL and paid employment in preparation for release. Although there are local budget constraints for the next eighteen months from October 2025, HMP/YOI Hollesley Bay remains committed to maintaining a progression focused regime.
HMPPS Implemented
7 The Board considers that the reception unit at Hollesley Bay handles prisoner property effectively. However, we cannot comment favourably on property being moved between establishments. A failing system that requires a drastic overhaul. What steps are being taken to address the failing system and when can we expect to see substantial improvements in this area? Repeated
Response
HMPPS notes the Board’s ongoing concerns about the handling of prisoners’ property. This is an area to which HMPPS is currently giving further attention. Careful consideration is being given to the findings in the IMB national thematic report on how property loss impacts on prisoners, as well as those received from Independent Prisoner Complaint Investigations following a thematic review of the property complaints they have received over the past five years. Since receiving the reports, Governors and other senior leaders have been reminded of the most important property handling points. This includes the need to ensure compliance with volumetric control limits. Compliance is important, as property within those limits transfers with prisoners when they move establishments. Consultation is taking place with prisons on further areas raised in the reports. At HMP/YOI Hollesley Bay, property is processed and recorded upon arrival. If items are found to be missing, the sending establishment is contacted initially by phone, followed by a formal email request. If unresolved, the Custodial Manager responsible for Reception escalates the matter directly. Should these steps not result in resolution, the issue is managed through the complaints process, with all cases logged and monitored internally. Confirmations of dispatch from sending establishments are verified against Reception records to ensure accountability.
HMPPS In progress
8 The IMB is pleased to see the increasing use of prisoner work teams to undertake painting and decorating around the prison. Where possible, they have also helped with refurbishment work within units, but this does not detract from the constant need for increasing investment in capital projects and maintenance. Repeated
Response
Prisoner work teams are employed as part of the purposeful activity imperative across HMPPS. Over the last year, prisoners have contributed to site upkeep by assisting in repainting areas such as the gym and by obtaining employment opportunities in plumbing and electrical work, supporting the site team once they have demonstrated good behaviour and trust. The team currently comprises 11 prisoners who attend to site needs by repairing roads and paths with materials provided by the Ministry of Justice, removing the cost of hiring contractors. Despite these valuable contributions, the need for capital investment remains. HMP/YOI Hollesley Bay currently has 24 approved projects underway, including the replacement of the Marsh Barn Café roof and the replacement of boilers and generators. These works are essential for ensuring the site is safe, winter-ready, and compliant with health and safety standards, including asbestos removal. Plans are in place to continue collaborative work parties with HMP Warren Hill. Opportunities for prisoners working with Government Facilities Services Limited are expanding and include road and walkway repairs, painting and decorating, plumbing, electrical work, pre-planned maintenance and small repairs, and stores management. Additional work parties, supervised by the residential function, continue to support further painting, decorating, and furniture repair.
HMPPS In progress
9 Although additional benches have been added to the outdoor seating area adjacent to the visits hall, the Board asks that the number is kept under review to ensure that as many visitors as possible can be accommodated. Repeated
Response
I note you have raised some local issues of concern in your report, which the Governor will continue to keep you informed of as work progresses.
Governor / Director Noted
10 DNAs (did not attends) continue to be a problem for the healthcare department. The Board requests that a further review of the management of the appointments process is undertaken. Repeated
Response
I note you have raised some local issues of concern in your report, which the Governor will continue to keep you informed of as work progresses.
Governor / Director Noted
11 The Board acknowledges that, whenever possible, a single room is offered to prisoners. However, we will continue to push for single rooms for all. Repeated
Response
Acknowledged at Board meetings. The Board will continue to raise this issue.
Governor / Director
12 The Board asks if there any plans to introduce in-cell telephony at Hollesley Bay. Governor / Director
13 The Board is pleased to acknowledge the very positive result of the unannounced HMIP inspection in April. It also notes the positive comments by the Chief Inspector.
Response
I was very pleased to read the Chief Inspector’s praise for HMP/YOI Hollesley Bay, describing it as one of the most impressive jails in the country. The recognition of the Governor’s innovative leadership, strong staff team, and positive ratings for safety, respect, and preparation for release is commendable.
Governor / Director Noted
14 The Board commends the induction unit and other staff for their response to the unexpected closure of Wilford unit for urgent maintenance and the need to relocate prisoners and the induction programme. Governor / Director
15 The sensory garden adjacent to Samford unit is a welcome addition. The Board looks forward to its continuing development. Governor / Director
16 The need for hourly observations of prisoners arriving too late to be seen by the healthcare departments highlights an important need.
Response
Prisoners should only arrive at prisons within the contracted reception opening hours. Escorting services should notify the prison of any delays. Hollesley Bay staff elect to monitor the wellbeing of late arrivals.
HMPPS
17 The Board is disappointed that the Governor’s request for a dedicated search dog was not approved. It hopes the decision will be reconsidered.
Response
Regrettably, there are no additional resources for a dedicated search dog. Regional dog handlers can be deployed on request.
HMPPS
18 Will the key worker scheme be extended to the open estate?
Response
Key work is not resourced centrally for the male open estate. Governors continue to deliver a personal officer scheme should they wish.
HMPPS
19 A review of the arrangements for dispensing medication is requested. The current regime is slow and cumbersome, which leads to frustration among prisoners and friction with healthcare staff.
Response
Review completed.
Governor / Director
20 The Board suggests that there is a need to review the handling of prisoners’ post, in particular where healthcare appointments are concerned. Repeated
Response
2024 saw continuing issues. Repeated.
Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 4 5
Discipline (adjudications, segregation, incentives) 3 1
Discrimination 2 1
Family and relationships 1 0
Food 0 2
General and other 2 3
Healthcare 6 12
Property 3 3
Staff 3 0
Total 25 27
Work, training and education 1 0

Related inspections & investigations

3 Apr 2024 HMIP · Unannounced Safety 4 · Respect 4 · Activity 3 · Release 4
25 Sep 2024 PPO fatal incident John Stafford · Natural causes
20 Mar 2024 PPO fatal incident Neil McCarthy · Other non-natural
13 Jun 2024 PPO fatal incident Anthony Matthews · Natural causes
13 Jan 2024 PPO fatal incident Kevin Giles · Natural causes
21 Nov 2023 PPO fatal incident David Budd · Natural causes

Other reports for Hollesley Bay

2023 Published 16 Aug 2024 · Self-harm 7 · Concerns
2022 Published 28 Apr 2023 · Self-harm 5 · Concerns
2021 Published 7 Apr 2022 · Self-harm 3 · Concerns
2020 Published 29 Apr 2021 · Self-harm 1 · Concerns

Report details

Establishment
Hollesley Bay
Type
Prison · Cat men’s open prison and young offender institution
Report year
2024
Published
16 September 2025
Responsible body
HMP Hollesley Bay
Recommendations
20
MoJ rating (2024/25)
3 — Good

Population

Operational capacity655

Service providers

Catering
Aramark
Education, skills and work
People Plus
Healthcare
Practice Plus Group
IMB Secretariat
Ministry of Justice
Maintenance
GFSL

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