Source · IMB Annual Report

Whitemoor

Year: 2025 Published: 8 Oct 2025 Type: Prison · Cat High Security, Category B Population: 4,581 Recommendations: 6 Key concerns Positive findings

HMP Whitemoor experienced a challenging year with initial low staff morale, though improvements in cleanliness and regime were noted from November 2024. Violence remained a concern with several serious incidents, and staff shortages significantly impacted purposeful activity and time out of cell towards the end of the reporting period. The Board highlighted issues with food, aging infrastructure, and delays in healthcare transfers, while commending improvements in family visits and the thorough review of use of force incidents.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody2
Self-harm incidents285409
ACCT cases opened101136
Prisoner assaults2544
Assaults on staff8395
Use of force264
Drug finds11

Positive findings

The atmosphere in the prison became more settled as inexperienced officers found their feet. The Board was pleased to note improvements in cleanliness and regime from November 2024, significant improvement to time out of cell, and improvements in the cleanliness and facilities in the residential Healthcare unit. Progressive moves and downgrades improved significantly, and use of force events were rigorously reviewed. The Board welcomed the removal of restrictions on Muslim prayers to be a single event, and physical visits improved due to security upgrades and online booking facilities.

Key concerns

13 items
Safety Five serious incidents of violence against officers, as well as four committed by prisoners against other prisoners, one of which was an apparent homicide. Violence against staff showed a decreasing trend from July to November 2024, but incidents increased in subsequent months.
Food/Catering The Board was concerned about food quality and quantity, portion sizes, hygiene in serveries and the poor state of the main kitchen.
Estate/Conditions There remain some showers on each wing in very poor condition.
Mental Health Segregation staff found it difficult to deal humanely with some seriously mentally ill prisoners who attacked officers whenever their cell was opened.
Regime/Time Out of Cell Keywork sessions improved in frequency, but the quality of discussions varied widely.
Staffing Repeated Important functions such as visits administration and general applications processing suffered from staff absence, highlighting a failure to address the lack of resilience in the staffing of some activities.
Regime/Time Out of Cell Repeated The administration of social and legal video visits was chaotic, leading to long waits and frequent short notice cancellations.
Healthcare 21% of health appointments were missed, 12% as prisoners declined to attend and 9% (over 1000 appointments) due to officers not escorting prisoners to the unit.
Regime/Time Out of Cell Staff shortages late in the reporting year reversed the trend of improved opening for Education and workshops.
Education/Purposeful Activity Vocational work continued to be low quality, with no replacement for previously lost contracts. Unemployment was almost double the target. Anticipated major cuts in the education budget will worsen the situation.
Estate/Conditions Aging infrastructure to be replaced.
Complaints/Property Repeated Inadequate property management system that is fit for purpose.
Staffing Insufficient training to new officers on how to manage prisoner relationships.

Recommendations

6 items · 4 repeated
#RecommendationAddresseeStatus
1 Will the Minister require formal standards for time spent on purposeful activities, along with verifiable criteria to test that such activities are truly purposeful? Repeated
Response
I am sorry that Purposeful Activity (PA) continues to be problematic and note your report mirrors the findings of the recent HMIP inspection in respect of PA provision. HMP Whitemoor will subsequently be looking at what action can be taken to address this. HM Prison and Probation Service (HMPPS) is committed to ensuring that the way PA is measured drives the right focus on both quantity and quality. It is planning a PA audit to provide assurance that prisons are creating and delivering an offer of PA which drives improvements in quantity and quality, meets prisoner needs and encourages engagement.
Ministry of Justice In progress
2 Will the Minister ensure that priority is given to funding to enable aging infrastructure to be replaced?
Response
I note your comments around the need for funding to address the ageing infrastructure. I am pleased to update that funding requests have been submitted to address a substantial number of infrastructure issues related to aging assets. All requests for funding are prioritised based on risk to life, capacity and decency. There are also several improvement projects currently in progress at HMP Whitemoor, this includes the replacement of all boilers and enhancements to site security. A project to replace the existing CCTV system is also in development.
Ministry of Justice In progress
3 Will the Prison Service establish a property management system that is fit for purpose? Repeated
Response
HMPPS note the Board’s concerns about the handling of prisoners’ property. This is an area to which HMPPS is currently giving further attention. Careful consideration is being given to the findings in the IMB national thematic report on how property loss impacts on prisoners, as well as those received from Independent Prisoner Complaint Investigations following a thematic review of the property complaints they have received in the last five years. Since receiving the reports, Governors and other senior leaders have been reminded of the most important property handling points. This includes the need to ensure compliance with volumetric control limits. Consultation is taking place with prisons on further areas raised in the reports. HMPPS also note the Board’s concerns about the lack of digital improvements on property handling. While it is recognised this will be disappointing, other pressures around digital changes mean that it is not anticipated that an electronic property card will be in place in the immediate future. HMP Whitemoor has undertaken a full review of property management within the establishment. It has adapted several processes to make improvements to access to property from a range of sources and improve turnaround times.
HMPPS In progress
4 Will the Prison Service increase the quality and quantity of training to new officers on how to manage prisoner relationships, given the importance to stability of cooperation between officers and prisoners?
Response
HMPPS is committed to strengthening the support, training, and value it provides to Prison Officers, recognising that these elements are essential to improving staff retention. At the heart of this commitment is the Enable Programme - a psychologically and operationally informed workforce transformation initiative. Enable is designed to reshape how we train, develop, lead, and support prison staff, with the ultimate goal of creating safer, more supportive working environments where staff feel valued and empowered. By investing in staff development and wellbeing Enable aims to ensure that officers are confident in their skills and equipped to make a meaningful difference in their roles. This approach not only enhances operational effectiveness but also contributes to a more positive and sustainable working culture—one where staff are more likely to stay and thrive. A key part of this transformation is the Foundation Training Reform, a long-term review of the initial training offer for Prison Officers. The future model will focus on experiential learning delivered over a 12-month period, ensuring new officers are better supported from the outset of their careers. This extended and immersive approach is designed to build confidence, competence, and a stronger sense of belonging. To support officers beyond their initial induction, Enable has introduced Core Capability Packages. These are targeted at staff with 6–24 months of service and cover 16 essential capability areas. The packages are designed to reinforce skills, boost confidence, and demonstrate continued investment in staff development. Prisons also have the flexibility to deliver these packages more widely, tailoring support to local needs.
HMPPS In progress
5 Will the Governor ensure that prisoners have timely access to video-based legal and social visits? Repeated Governor / Director
6 Will the Governor take action to prevent interruptions to key functions such as visits management due to lack of resilience in staffing? Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 9 6
Canteen, facility list, catalogues 7 4
Discipline, including adjudications, incentives scheme, sanctions 21 18
Equality 3 3
Finance, including pay, private monies, spends 7 7
Food and kitchens 14 8
Health, including physical, mental, social care 20 16
Letters, visits, telephones, public protection, restrictions 33 30
Miscellaneous 13 17
Property during transfer or in another facility 10 12
Property within the establishment 48 19
Purposeful activity, including education, work, training, time out of cell 13 19
Sentence management, including HDC, ROTL, parole, release dates, re-categorisation 16 16
Staff/prisoner concerns, including bullying 20 31
Transfers 3 1

Related inspections & investigations

5 Dec 2022 HMIP · Unannounced Safety 3 · Respect 2 · Activity 1 · Release 2
PPO fatal incident Jason Thaxter · Self-inflicted
PPO fatal incident Samuel Henneberry · Natural causes
PPO fatal incident John Mansfield
26 Sep 2019 PPO fatal incident Jason Birch · Self-inflicted
17 Jun 2018 PPO fatal incident Younis, Waqar · Other non-natural

Other reports for Whitemoor

2024 Published 31 Oct 2024 · Self-harm 409 · Concerns
2023 Published 6 Oct 2023 Population 315 · Self-harm 122 · Concerns
2022 Published 1 Nov 2022 Population 316 · Self-harm 151 · Concerns
2021 Published 5 Nov 2021 Population 388 · Self-harm 188 · Concerns
2020 Published 1 Oct 2020 Population 457 · Self-harm 286 · Concerns

Report details

Establishment
Whitemoor
Type
Prison · Cat High Security, Category B
Report year
2025
Published
8 October 2025
Responsible body
HMP Whitemoor
Recommendations
6
MoJ rating (2024/25)
3 — Good

Population

Population4,581
Operational capacity4,581

Service providers

Adult social care services
Cambridgeshire County Council
Dentistry
Prison Centred Dental Care
Education and library services
Milton Keynes College
Healthcare services
Northamptonshire Healthcare NHS Foundation Trust
Maintenance
Government Facility Services Ltd
Optical services
Forensic Eye Care
Psychological services in the Fens unit
Cambridgeshire and Peterborough NHS Foundation Trust

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