Source · IMB Annual Report

Full Sutton

Year: 2020 Published: 7 Apr 2021 Type: Prison · Cat A, B, high-security Population: 579 Recommendations: 8 Key concerns Positive findings

HMP Full Sutton's IMB report for 2020 highlights the extensive impact of the COVID-19 pandemic on the prison's operations, with significant regime restrictions in place. Despite these challenges, the prison successfully maintained safety, experienced reductions in self-harm and assaults, and generally treated prisoners humanely. However, opportunities for purposeful activity, education, and progression were severely curtailed, and previous recommendations on these issues remain unaddressed due to the pandemic.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody3
Self-harm incidents125445
ACCT cases opened151243
Prisoner assaults1038
Assaults on staff3445
Use of force193230
Drug finds158

Positive findings

The prison successfully managed extensive COVID-19 restrictions, maintaining a safe residential and working environment and ensuring humane treatment. Communication with prisoners was good, aiding acceptance of the restricted regime. The segregation unit provided a decent environment, and staff/prisoner relationships were maintained. The Governor improved property processing for new arrivals, and the prison secured funding for Macmillan Cancer Care for palliative care. A video-link family contact scheme proved successful and popular. Improvements in offender management IT systems were noted, and all released prisoners found places in approved premises.

Key concerns

6 items
Education/Purposeful Activity Repeated There was an almost complete lack of opportunity for prisoners to progress through offending behaviour programmes, education and employment during the year due to pandemic restrictions, a concern carried forward from previous years.
Education/Purposeful Activity Repeated Insufficient provision of meaningful work opportunities for prisoners, which was a recommendation carried forward from 2019.
Education/Purposeful Activity Repeated Lack of a fuller range of educational and therapeutic activity consistently available, a recommendation carried forward from 2019.
Other Repeated Systems for the management and tracking of prisoners’ property between establishments remain problematic, causing frustration and anxiety, a concern expressed in previous annual reports.
Regime/Time Out of Cell Clarity needs to be re-established about the purpose of the STEP unit, its role in the Pathways to Progression programme, and the referral process, as it was not able to maintain its purpose of breaking the cycle of segregation during the year.
Other The cost of telephone calls made by prisoners to mobile phones is unreasonably high, hindering essential family contact.

Recommendations

8 items · 5 repeated
#RecommendationAddresseeStatus
1 Review the provision of work and education for prisoners, in order to improve and enhance these. Repeated
Response
I appreciate the Board carrying forward their concern about the provision of work and education for people in prison. Clearly the last 12 months has not seen any normal regime delivery for education or workshops whilst Covid-19 restrictions were in place and many regime elements will remain suspended (including all classroom-based education) across the adult prison estate until health advice and/or our own assessment of future risk tells us that it is safe to resume them. Prior to the pandemic HMP Full Sutton was very clear how the curriculum would respond to recommendations made by HM Inspector of Prisons, including the new pay and allocations policy mentioned in my predecessor’s letter of 10 August 2020 in response to the Boards previous annual report. Although the robust plan of improvements for work and education was unable to commence, planning has continued in close partnership with the Education provider, in order to restart the regime in line with Covid-19 recovery procedures. The new curriculum, with additional qualifications and the measuring of individual progress, will improve the quality of Education, Skills and Work. HMP Full Sutton’s ability to continue the DHL service for prisons during the pandemic has been much appreciated nationally, and when workshop regime is permitted the prison will begin to reopen meaningful workplaces, including the long-awaited woodwork workshop. It is also encouraging that when the new commissioned regime was delivered from September 2020, albeit in a Covid-restricted outreach learning model, considerable effort was made to help support those in prison to engage and succeed. It is accepted that the achievements are at this point non-accredited, but the curriculum followed the accredited syllabus and as soon as possible assessments will be undertaken to turn these non-accredited achievements into qualifications.
Ministry of Justice In progress
2 Improve, in conjunction with the Governor, the provision of meaningful work for prisoners. Repeated
Response
I appreciate the Board carrying forward their concern about the provision of work and education for people in prison. Clearly the last 12 months has not seen any normal regime delivery for education or workshops whilst Covid-19 restrictions were in place and many regime elements will remain suspended (including all classroom-based education) across the adult prison estate until health advice and/or our own assessment of future risk tells us that it is safe to resume them. Prior to the pandemic HMP Full Sutton was very clear how the curriculum would respond to recommendations made by HM Inspector of Prisons, including the new pay and allocations policy mentioned in my predecessor’s letter of 10 August 2020 in response to the Boards previous annual report. Although the robust plan of improvements for work and education was unable to commence, planning has continued in close partnership with the Education provider, in order to restart the regime in line with Covid-19 recovery procedures. The new curriculum, with additional qualifications and the measuring of individual progress, will improve the quality of Education, Skills and Work. HMP Full Sutton’s ability to continue the DHL service for prisons during the pandemic has been much appreciated nationally, and when workshop regime is permitted the prison will begin to reopen meaningful workplaces, including the long-awaited woodwork workshop. It is also encouraging that when the new commissioned regime was delivered from September 2020, albeit in a Covid-restricted outreach learning model, considerable effort was made to help support those in prison to engage and succeed. It is accepted that the achievements are at this point non-accredited, but the curriculum followed the accredited syllabus and as soon as possible assessments will be undertaken to turn these non-accredited achievements into qualifications.
HMPPS In progress
3 Take action to ensure, with educational providers and the Governor, that a fuller range of educational and therapeutic activity is consistently available. Repeated
Response
I appreciate the Board carrying forward their concern about the provision of work and education for people in prison. Clearly the last 12 months has not seen any normal regime delivery for education or workshops whilst Covid-19 restrictions were in place and many regime elements will remain suspended (including all classroom-based education) across the adult prison estate until health advice and/or our own assessment of future risk tells us that it is safe to resume them. Prior to the pandemic HMP Full Sutton was very clear how the curriculum would respond to recommendations made by HM Inspector of Prisons, including the new pay and allocations policy mentioned in my predecessor’s letter of 10 August 2020 in response to the Boards previous annual report. Although the robust plan of improvements for work and education was unable to commence, planning has continued in close partnership with the Education provider, in order to restart the regime in line with Covid-19 recovery procedures. The new curriculum, with additional qualifications and the measuring of individual progress, will improve the quality of Education, Skills and Work. HMP Full Sutton’s ability to continue the DHL service for prisons during the pandemic has been much appreciated nationally, and when workshop regime is permitted the prison will begin to reopen meaningful workplaces, including the long-awaited woodwork workshop. It is also encouraging that when the new commissioned regime was delivered from September 2020, albeit in a Covid-restricted outreach learning model, considerable effort was made to help support those in prison to engage and succeed. It is accepted that the achievements are at this point non-accredited, but the curriculum followed the accredited syllabus and as soon as possible assessments will be undertaken to turn these non-accredited achievements into qualifications.
HMPPS In progress
4 Improve systems for the management and tracking of prisoners’ property between establishments. Repeated
Response
Following a pause in the development of the new Prisoners’ Property Policy Framework project, due to Covid-19, a meeting with IMB representatives took place in August 2020. The feedback received from those members was considered alongside the comments which we received from other stakeholders, and comments from subsequent operational engagement. We have shared the draft framework with some key stakeholders, including the IMB representatives we previously consulted, and this will be followed by wider consultation shortly.
HMPPS In progress
5 Review and clarify the purpose of the STEP unit, its role in the Pathways to Progression programme, and the referral system, to ensure that it can resume its intended role of breaking the cycle of segregation.
Response
The Long Term and High Security Estate (LTHSE) have continued to review the STEP unit with the Governor and his team to ensure clarity over its role, which remains as a unit to support progression for those in prison who have been subject to segregated conditions, usually for a protracted period. As with the provision of other intervention work access to progressive work has been impacted by the pandemic but the local team remain committed to delivering the service and will be supported by the LTHSE to plan for incremental increases in provision as part of their Covid-19 recovery planning. Referral across all specialist Pathways to Progression units is currently under review and will continue to be developed with the local team.
HMPPS In progress
6 Re-examine, with the service provider, the cost of telephone calls made by prisoners to mobile phones, with a view to reducing this.
Response
HMPPS understands the importance of keeping in contact with family and friends and so is making sure those in prison have enough money to make phone calls during this global pandemic with an additional £5 credit per week added to PIN phone system accounts, funded by the Help with Prison Visits scheme. Additionally, BT has reduced the cost of PIN phone system calls during the period until visits can be resumed. While the PIN phone system is not directly comparable to any other public payphone service, requiring security and monitoring which is essential to the specific requirements of HMPPS, services and costs are currently being reviewed.
HMPPS In progress
7 Improve the provision of meaningful work, and breadth of education provision, for the prisoners. Repeated
Response
I appreciate the Board carrying forward their concern about the provision of work and education for people in prison. Clearly the last 12 months has not seen any normal regime delivery for education or workshops whilst Covid-19 restrictions were in place and many regime elements will remain suspended (including all classroom-based education) across the adult prison estate until health advice and/or our own assessment of future risk tells us that it is safe to resume them. Prior to the pandemic HMP Full Sutton was very clear how the curriculum would respond to recommendations made by HM Inspector of Prisons, including the new pay and allocations policy mentioned in my predecessor’s letter of 10 August 2020 in response to the Boards previous annual report. Although the robust plan of improvements for work and education was unable to commence, planning has continued in close partnership with the Education provider, in order to restart the regime in line with Covid-19 recovery procedures. The new curriculum, with additional qualifications and the measuring of individual progress, will improve the quality of Education, Skills and Work. HMP Full Sutton’s ability to continue the DHL service for prisons during the pandemic has been much appreciated nationally, and when workshop regime is permitted the prison will begin to reopen meaningful workplaces, including the long-awaited woodwork workshop. It is also encouraging that when the new commissioned regime was delivered from September 2020, albeit in a Covid-restricted outreach learning model, considerable effort was made to help support those in prison to engage and succeed. It is accepted that the achievements are at this point non-accredited, but the curriculum followed the accredited syllabus and as soon as possible assessments will be undertaken to turn these non-accredited achievements into qualifications.
Governor / Director In progress
8 Review and clarify, with HMPPS, the purpose of the STEP unit, its role in the Pathways to Progression programme, and the referral system, to ensure that it can resume its intended role of breaking the cycle of segregation.
Response
The Long Term and High Security Estate (LTHSE) have continued to review the STEP unit with the Governor and his team to ensure clarity over its role, which remains as a unit to support progression for those in prison who have been subject to segregated conditions, usually for a protracted period. As with the provision of other intervention work access to progressive work has been impacted by the pandemic but the local team remain committed to delivering the service and will be supported by the LTHSE to plan for incremental increases in provision as part of their Covid-19 recovery planning. Referral across all specialist Pathways to Progression units is currently under review and will continue to be developed with the local team.
Governor / Director In progress

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 9 26
Canteen, facility list, catalogue(s) 5 6
Discipline, including adjudications, IEP, sanctions 10 32
Equality 10 13
Finance, including pay, private monies, spends 4 19
Food and kitchens 3 7
Health, including physical, mental, social care 26 56
Letters, visits, telephones, public protection restrictions 14 23
Miscellaneous, including complaints system 16 44
Property during transfer or in another establishment or location 13 22
Property within this establishment 7 14
Purposeful activity, including education, work, training, library, regime, time out of cell 10 18
Sentence management, including home detention curfew, release on temporary licence, parole, release dates, recategorization 4 23
Staff/prisoner concerns, including bullying 22 53
Transfers 8 3

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Other reports for Full Sutton

2025 Published 12 May 2026 Population 580 · Self-harm 410 · Concerns
2024 Published 5 Jun 2025 Population 577 · Self-harm 494 · Concerns
2023 Published 17 Jul 2024 Population 584 · Self-harm 371 · Concerns
2022 Published 1 Jun 2023 Population 580 · Self-harm 206 · Concerns
2021 Published 29 Apr 2022 Population 575 · Self-harm 144 · Concerns

Report details

Establishment
Full Sutton
Type
Prison · Cat A, B, high-security
Report year
2020
Published
7 April 2021
Responsible body
HMP Full Sutton
Recommendations
8
MoJ rating (2024/25)
3 — Good

Population

Population579
Operational capacity586
CNA (designed for)601 96%

Service providers

Escort provision
GeoAmey
Facilities management and site maintenance
Amey
Health services
Spectrum Community Health CIC
Learning and skills
Milton Keynes College

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