Safety statistics
Incidents during reporting year
Positive findings
AI-generated summary
The Board commended staff for effectively managing the initial COVID-19 lockdown, ensuring minimum infection and prisoner stability. Positive transformations were observed in reception and healthcare waiting areas, alongside significant communal area painting. Staff culture improved under the new Governor, enhancing relations and reducing segregation use. Healthcare, especially GP access, saw minimal waiting times, and the mental health team received an award. Complaint response times improved significantly, and a high percentage of released prisoners secured accommodation and financial support.
Key concerns
7 items
Estate/Conditions
Repeated
There is still an unsatisfactory level of unscreened WCs in cells, many of which are shared (evidence in section 5.1). This does not comply with the national standard for the physical cleanliness and physical decency of prisons, published in April 2019, and can be considered to be not a humane situation, especially considering the length of time the prisoners have been locked up this year and also that they eat all of their meals in their cells.
Estate/Conditions
Repeated
Damaged floors and poor quality showers remain ongoing decency concerns, having been issues for some years.
Regime/Time Out of Cell
Repeated
Induction within the prison has not been satisfactory for a few years in that incoming prisoners do not receive appropriate and timely induction and this matter was picked up by HMIP as a key concern. Very few improvements were made during the year on this matter.
Education/Purposeful Activity
We would like to see education progress to ensure that the men are able to make up for lost time last year.
Mental Health
Repeated
The transfer of seriously ill patients to mental health hospitals or secure units has continued although there is the continuing impact of unacceptable delays because of the shortage of available vacant beds in those establishments.
Other
At the end of December 2020, the separation and integration unit had 182 outstanding police referrals. Some police referrals date back to 2018 and with no further action have been timed out or the prisoner has been released while waiting for a decision. This works against ‘justice’ for the accused or any victim of the incident and could be perceived as the accused ‘getting away with it’.
Healthcare
Repeated
Access to dental care continues to be a problem with only emergency appointments being offered. Waiting lists for the dentist were in the region of 200.
Recommendations
3 items · 2 repeated
Addressee: Ministry of Justice
The Board would like to see the funding necessary for repairs as well as funding previously approved, to be made available expeditiously.
Repeated
Source text verified
Government responseI understand the Board’s request for funding to make improvements to the prison and the continued concerns about maintenance. HMP Holme House is making progress to improve decency of the prison, with managers, staff and prisoners working collaboratively to make improvements to deliver a collective vision. It is encouraging that the Board has acknowledged some of the progress already made with improvements to the reception area and healthcare waiting room, as well as painting of communal areas across the prison to improve the environment. Flooring has been replaced to the entirety of the wing areas in two of the original house block units during the financial year to March 2021. For this financial year 2021-22 funding has been approved for immediate improvements to sections of the flooring within house block four. Further building wide replacement flooring works at HMP Holme House has also been approved and awaits the release of the required funding. In addition, cell flooring replacement continues as and when reported through the maintenance system and operational staff are undertaking decency checks across the prison which incorporates reporting any damage to cells.
Separate funding has been secured for this financial year to refurbish the showers within house block three and this work is currently out to tender. Additional reactive works have also been approved to address some of the deteriorating shower recess areas in the original house block units. A total of 26 shower blocks have been identified for refurbishments for decency purposes and a funding bid is being prepared to be able to complete works to all the identified areas. Regarding cells, the facilities management provider has continued to follow the requirements of the cell access policies during the Covid-19 pandemic. Whilst recent changes have made the provision of the required protective measures challenging for cell entry during periods when the prison is designated a Covid-19 outbreak site, there is no reluctance to enter cells and those cells out of use continue to be prioritised for repair. The number of cells out of use is monitored daily at the prison’s operational meeting and continues to be routinely low. Reported performance targets have also shown satisfactory response times to reported reactive calls to attend works within cells. In addition, in-cell improvements continue to be made through the prisoner Clean, Rehabilitative, Enabling and Decent (CRED) cell refurbishment programme, which has received positive feedback locally particularly regarding the replacement furniture, fixtures and fittings within cells. The scheduled programme of work to cells will continue to be rolled out throughout the 2021-22 financial year.
Recorded status: In progress
Topic: Estate
Addressee: HMPPS
We would like to see this category C training prison delivering better education with demonstrable and improved outcomes for resettlement.
Source text verified
Government responseA National Framework for Prison Regimes and Services was published in June 2020 which set out how HMPPS will take decisions about easing restrictions through a staged recovery - https://www.gov.uk/government/publications/covid-19-national-framework-for-prison-regimes-and-
services. HMPPS will continue to ease restrictions at a pace which considers the unique setting of prisons. Not all prisons will move at the same pace as they must demonstrate readiness, but the Board can be assured that the focus is on enabling prisons to recover, expand regimes and begin to address the backlog of activity created by Covid-19 restrictions as soon as it is safe to do so.
Locally at HMP Holme House the appointment of a new Head of Reducing Reoffending, as well as a new Education Manager have resulted in a cultural shift within the department. The use of in-cell telephony, and in-cell distance style learning have been encouraged to increase education provision and attainment. Between January and July 2021 the number of prisoners allocated to education increased from approximately 100 to 190 per month and when provision such as the places provided through the Dynamic Purchasing System is included, approximately 223 prisoners have been engaging in education and skills learning. As the prison continues to move through the stages of Covid-19 recovery the number of places and variety of courses on offer will increase, however the amount will be determined by the prisons existing budget. In addition, various managerial initiatives have been introduced to ensure the education provision improves. These have included scrutiny at the daily operational meeting of the education providers engagement with prisoners, the introduction of a weekly performance monitoring meeting, as well as a greater focus being placed on the monthly Education meeting.
Recorded status: In progress
Topic: Education, Resettlement
Addressee: Governor / Director
We would like to see the prisoner induction programme improve significantly, as it has deteriorated over the last four years.
Repeated
Source text verified
Government responseI note you have raised a local issue of concern about induction in your report which the Governor will continue to keep you aware of as work continues.
Recorded status: In progress
Topic: Regime
Related inspections & investigations
6 Mar 2023
HMIP · Unannounced
Safety 3
· Respect 4
· Activity 2
· Release 3
2 Mar 2020
HMIP · Unannounced
Other reports for Holme House
2025
Published 19 May 2026
· Self-harm 807
· Concerns
2024
Published 29 May 2025
Population 1,133
· Self-harm 928
· Concerns
2023
Published 5 Jul 2024
Population 1,100
· Self-harm 600
· Concerns
2022
Published 4 Jul 2023
Population 1,175
· Concerns
2021
Published 9 Jun 2022
Population 1,200
· Concerns