Source · IMB Annual Report
Holme House
Year: 2022
Published: 4 Jul 2023
Type: Prison · Cat C
Population: 1,175
Recommendations: 7
Key concerns
Positive findings
HMP Holme House demonstrated significant improvements in 2022, effectively recovering from Covid-19 disruptions and enhancing safety, healthcare, and resettlement services. While the prison maintained a safe and humane environment, key challenges included slow estate maintenance, deterioration in food quality, and the disproportionate impact of a growing young adult population on violence and self-harm. The IMB also highlighted issues with contractual transparency and the provision of adequate programs for vulnerable prisoners, making several recommendations to address these concerns.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 8 | 5 |
| Use of force | 268 | 243 |
Positive findings
HMP Holme House demonstrated strong recovery from Covid-19, with many services returning to normal and significant improvements noted in general prison operations. The Board found the prison safe, with a friendly, relaxed atmosphere and low staff assault rates. Healthcare provision was good, with timely treatment, improved dental services reducing waiting times to 12 weeks, and no GP waiting list. The Offender Management Unit also provided a good service, and new prisoner induction was improved. The Board was impressed by compassionate palliative care, increased use of body-worn cameras, drone technology trials for security, and efforts to reduce unscreened toilets. The use of the SIU was significantly reduced, and equality assurance meetings were established, leading to recognition for safeguarding vulnerable prisoners. Positive outcomes were observed from the animal-assisted therapeutic wing and the Code 4000 program.
Key concerns
Other
Repeated
The Board remains concerned about contractual standards not being available for the IMB to understand. We observe long waits for some repairs and cannot monitor them because we do not know what the performance indicators are.
Estate/Conditions
Repeated
Repairs and maintenance are slow and therefore the backlog increases. Cell and house block repairs, floors, kitchen equipment and other areas of disrepair are not carried out effectively and this has caused a number of problems.
Food/Catering
We regret that the bakery has not been able to be operational, because as well as in-house cooked bread tasting better, the kitchen budgets would be less affected by the cost of buying in poor-quality produce.
Food/Catering
Food services have deteriorated for a number of reasons and we would like the Governor to help find extra funding for better quality food and also get repairs to equipment carried out in a more timely manner.
Safety
There was an increase in the number of young adults accommodated in the prison, which has caused an increase in violence and also cultural disquiet amongst older prisoners.
Safety
Notable concerns during the year have been the level of self-harm among younger prisoners and a small number of prisoners who self-harm on repeated occasions.
Resettlement/Release
There are about 50 imprisonment for public protection (IPP) prisoners who have passed their tariff, and the Board considers their treatment to be unfair because they do not have a meaningful sentence plan to work towards.
Regime/Time Out of Cell
Some programmes required by vulnerable prisoners are not being provided because these men are kept separated from other prisoners and there may not be enough men to justify a class or programme delivery.
Other
Repeated
Prisoners’ property getting lost and not following them from previous prisons ... property (principally missing property) was the highest complaint category.
Staffing
The chaplaincy team has continued to work below its complement and this resulted in some Sunday services being cancelled.
Healthcare
delays between the delivery of equipment into the prison and it being issued to the prisoner
Education/Purposeful Activity
Repeated
Education has, with the exception of the catering courses, operated on a classroom-based system. The catering course has operated totally on a paper-based system, as the kitchen has been unavailable due to major system failures.
Education/Purposeful Activity
number of those [allocated to education] attending has reduced to nearer 80%.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
We would like to see funding being provided to the prison in a timely manner to ensure that essential repairs can be carried out when they are needed.
Response
As the Board may be aware maintenance budgets are provided each year to undertake general maintenance requirements. The Board will be pleased to note that a commitment has been made to make funding available for the refurbishment of residential shower recesses. An ongoing programme of refurbishments will also continue through the current financial year 2023-24. These projects are to the value of approximately £3 million and includes the replacement of the electrical switchgear and upgrading the perimeter lighting. A further agreement has been reached to upgrade the internal lighting across house blocks one to four when the wings are made available for the works. Aside from funding for maintenance, since 2020, approximately £1.6 million has been invested in HMP Holme House in replacing boilers, heating systems, CCTV and refurbishing showers. Any further requests from the establishment will be considered, however, it should be noted that demands for maintenance are much greater than the available funding. Therefore, once a bid for a project is received, HM Prison and Probation Service (HMPPS) has to prioritise works very carefully to make best use of that funding, focusing on risk to life and risk to capacity and decency. |
Ministry of Justice | In progress |
| 2 |
We would like to see IPP prisoners being offered a fair process for their release and at least an understanding of how much longer they have to serve and how they can achieve release.
Response
I appreciate the Board’s concerns about prisoners that are subject to Imprisonment for Public Protection (IPP) sentences. The Government is, as a matter of priority, reviewing the Department’s work to date to help more IPP prisoners progress towards release and will be considering thoroughly if there are further steps we need to take. The Secretary of State for Justice does not want to prejudge his conclusions, but please be assured that he will be giving the matter his close personal attention. The Justice Select Committee (JSC) published their report into the IPP sentence on 28 September 2022 following a year-long inquiry. The inquiry conducted by the Committee constituted a thorough assessment of the issues surrounding the IPP sentence and the published report contains considered recommendations for change. The Government has now issued a formal response to the Committee’s report, which can be accessed via https://committees.parliament.uk/work/1509/imprisonment-for-public-protection-ipp-sentences/publications. The Government accepted the Committee’s recommendation to review the Action Plan and shared the outcome of the review with the JSC on 26 April 2023. HMPPS specifically focused on improved, clear work streams, with deadlines and a robust overarching governance structure. The refreshed Action Plan will be a strong driver to build on past achievements and continue to provide the best possible opportunities for those serving an IPP sentence to progress towards a safe and sustainable release. |
Ministry of Justice | In progress |
| 3 |
As with last year, the Board remains concerned about contractual standards not being available for the IMB to understand. We observe long waits for some repairs and cannot monitor them because we do not know what the performance indicators are.
Repeated
Response
A Key Performance Indicator review meeting is held every month at HMP Holme House with appropriate representatives from the Ministry of Justice (MoJ) Property Directorate, the establishment and the service provider. The review meeting is open for attendance by members of the Board when available and for appropriate invite. The Area Property Operations Manager who represents the MoJ Property Directorate, is available to meet with the Board and provide an overview of the KPI process. HMPPS will continue to work with MoJ Property to identify and address any areas falling short of the required compliance and maintenance standards. To reflect this, the MoJ Property Compliance team has prioritised HMP Holme House in this year’s audit and assurance programme. The audit was completed in July 2023 and the Governor is working proactively to commence work on the action plan to improve performance. |
HMPPS | In progress |
| 4 |
Repairs and maintenance are slow and therefore the backlog increases. Cell and house block repairs, floors, kitchen equipment and other areas of disrepair are not carried out effectively and this has caused a number of problems.
Repeated
Response
MoJ Property Directorate acknowledges that the timely resolution of remedial works has proved problematic over the reporting period. This was largely due to significant trade vacancies within the contractor’s on-site service workforce. As the Board will be aware, there is a general shortage of suitable tradespersons in the external labour market and this has created difficulties in recruitment and retention of staff. Additionally, pay rates in the facilities management market is generally below those of the construction industry and this has a further effect on recruitment. To reduce the backlog of repairs and maintenance, the contractor has deployed third party external labour to address the issues and there has been improvements in recent months. |
HMPPS | In progress |
| 5 |
We regret that the bakery has not been able to be operational, because as well as in-house cooked bread tasting better, the kitchen budgets would be less affected by the cost of buying in poor-quality produce.
Response
The bakery is operational once again. Most of the bakery equipment is now fully functional with final servicing on the equipment to take place shortly. A large proportion of the bakery menu is available and a return to full capacity is expected in due course. |
HMPPS | Implemented |
| 6 |
We would like the Governor to continue to get repairs and maintenance improved.
Repeated
Response
MoJ Property Directorate acknowledges that the timely resolution of remedial works has proved problematic over the reporting period. This was largely due to significant trade vacancies within the contractor’s on-site service workforce. As the Board will be aware, there is a general shortage of suitable tradespersons in the external labour market and this has created difficulties in recruitment and retention of staff. Additionally, pay rates in the facilities management market is generally below those of the construction industry and this has a further effect on recruitment. To reduce the backlog of repairs and maintenance, the contractor has deployed third party external labour to address the issues and there has been improvements in recent months. |
Governor / Director | In progress |
| 7 |
Food services have deteriorated for a number of reasons and we would like the Governor to help find extra funding for better quality food and also get repairs to equipment carried out in a more timely manner.
Response
Prison food budgets are determined locally by the Governor in public sector prisons (or the Director in privately managed prisons) and kept under review as part of normal budget allocation planning. Prison Rules also require that prisoners are provided with three meals a day that are varied, nutritious and meet the religious, cultural and medical needs of all. The HMPPS Catering Team has been providing support to all establishments to help address the rising cost of food. They are working closely with local catering managers to understand issues and share good practice ideas with food suppliers to look at supply and sourcing options. They are also working closely with the Office of Health Improvement and Disparities, following government guidelines, to provide enhanced advice to prisoners and staff across the estate on eating healthy meals. MoJ Property Directorate acknowledges that the timely resolution of remedial works has proved problematic over the reporting period. This was largely due to significant trade vacancies within the contractor’s on-site service workforce. As the Board will be aware, there is a general shortage of suitable tradespersons in the external labour market and this has created difficulties in recruitment and retention of staff. Additionally, pay rates in the facilities management market is generally below those of the construction industry and this has a further effect on recruitment. To reduce the backlog of repairs and maintenance, the contractor has deployed third party external labour to address the issues and there has been improvements in recent months. |
Governor / Director | In progress |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation (including transfers) | 45 | 38 |
| Activities (including work & education) | 24 | 23 |
| Discipline | 18 | 12 |
| Discrimination | 7 | 10 |
| Finance | 18 | 12 |
| Food | 17 | 2 |
| Healthcare | 79 | 48 |
| Legal | 15 | 11 |
| Other | 41 | 28 |
| Property | 62 | 25 |
| Security (including categorisation) | 15 | 17 |
| Staff/prisoner relationships | 28 | 36 |
| TOTAL | 369 | 262 |
Related inspections & investigations
6 Mar 2023
HMIP · Unannounced
Safety 3
· Respect 4
· Activity 2
· Release 3
Other reports for Holme House
Report details
- Establishment
- Holme House
- Type
- Prison · Cat C
- Report year
- 2022
- Published
- 4 July 2023
- Responsible body
- HMP Holme House
- Recommendations
- 7
- MoJ rating (2024/25)
- 3 — Good
Population
| Population | 1,175 |
| Operational capacity | 1,179 |
| CNA (designed for) | 1,036 113% |
Service providers
Education
Novus
Healthcare
Spectrum
Mental Health Services
Tees, Esk and Wear Valleys Mental Health Trust
Works and Stores
Amey