Source · IMB Annual Report
Manchester
Year: 2022
Published: 19 Aug 2022
Type: Prison · Cat B
Population: 676
Recommendations: 6
Key concerns
Positive findings
HMP Manchester navigated a challenging year with ongoing Covid-19 restrictions and its transition to a Category B training prison. While commendations were noted for efforts in safety and equality, persistent staffing shortages severely impacted regime consistency, prisoner treatment, and access to services. Key concerns highlighted delays in vital estate improvements, an unacceptable wait for dental care, and significant issues with prisoner property and escorts to healthcare appointments.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 7 | — |
Positive findings
The Board acknowledges the extensive efforts made by prison management and staff to provide a safe and humane environment, with particular commendation for improvements in equality and diversity. Progress has been made in restoring activities post-Covid, reducing violence, and installing kitchenettes on wings. The healthcare telephone triage system is effective, and the library is well-stocked. The Board also welcomes the reopening of the waste management unit and the bakery's new external contract.
Key concerns
Estate/Conditions
Repeated
The physical estate continues to cause us concern. The long-awaited installation of safety windows has still not commenced and a section of the prison grounds is cordoned off due to necessary work on the central tower which has yet to be agreed. As a result there is a problem with litter.
Safety
under normal regime prisoners do not currently feel safe in the prison
Staffing
The biggest obstacle to fair and humane treatment of prisoners in this reporting year appears to be inadequate or fluctuating staffing levels. This has caused unfair and inhumane treatment in various ways ranging from category A, segregation, and CSC prisoners not being able to attend medical appointments to inconsistency and delay in the key worker programme.
Healthcare
Prisoners’ access to outpatient healthcare is good with acceptable waiting times apart from dentistry which has a completely unacceptable waiting time of 70 days.
Healthcare
The Board is concerned that there seems to be a problem in ensuring that category A, segregation and CSC prisoners attend for appointments in the healthcare centre due to the non-provision of escort staff.
Safety
use of force documents are not being completed in a consistent and timely manner.
Other
Property complaints and issues continue to remain a cause of concern for the Board. IMB applications for the reporting year again evidence this, as applications relating to property are once again in the majority, especially in relation to internal property complaints.
Other
The Board is concerned about the length of time it can take for property to follow a prisoner from previous establishments. This can sometimes take months and we feel this is unacceptable.
Safety
Self-harm rose sharply in September 2021 and has remained higher since then. This rise coincides with the regime opening up more with prisoners being allowed to return to mixing in larger bubbles, more gym sessions, visits recommencing etc. This may have impacted on how safe prisoners felt. This rise in self-harm also coincides with increased Covid-related staff shortages.
Healthcare
The Board noted that in the healthcare unit of 18 beds there are usually between 17 and 22 different regimes in operation which is expensive in terms of resources. This can affect officers’ ability to give individual attention to all prisoners on the unit.
Education/Purposeful Activity
Education was heavily impacted by the Covid-19 pandemic. This was not entirely due to the requirement for social distancing but also due to increased staff shortages which had to reduce the regime to essential services.
Education/Purposeful Activity
courses which would provide useful skills upon leaving the prison were stopped due to the fact that prisoners in HMP Manchester are now long-term and very few will be released directly from the establishment. Unfortunately, Covid restrictions have meant that the expansion of training and educational courses suitable for long-term prisoners has not really been possible.
Regime/Time Out of Cell
There were several prisoners spoken to that served shorter sentences of less than three years and the Board consistently observed that such prisoners had little to no opportunity for progression due to the pandemic and the restrictions it presented.
Resettlement/Release
Prisoners sometimes expressed concerns about not seeing their prison offender managers and some were unclear of the actions they would be required to take upon release. Furthermore, a number of prisoners were unclear about their sentence plan and took their own initiative to find ways to progress.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
Can the minister please tell us when the work will commence and when it is due to be completed?
Repeated
Response
I hope to reassure the Board that the contractor in place to fit the new cell windows recently carried out detailed surveys to finalise the project costs and timescales. The duration of the window replacement programme is primarily dictated by the number of cells that can be decanted and factoring in current population pressures. It is anticipated that the work will commence in February 2023, subject to the findings of the design proposal survey and, likely to be completed by December 2026. Repairs to damaged windows will be made for the duration of this period. An emergency programme of work to stabilise the central tower is anticipated to be completed by the end of March 2023. A permanent solution for the tower will then be designed and submitted for approval. Regarding the pest control programme, Amey has conducted routine cleaning of the designated area mentioned in your report with the result of fewer rats and other vermin have been seen recently. |
Ministry of Justice | In progress |
| 2 |
Does HMPPS plan to take any action to address these issues at national level?
Response
The new published Prisoners’ Property Policy Framework came into effect on 5 September 2022 and replaces Prison Service Instruction 12/2011 Prisoners Property. As the Board is aware, the Framework is the result of extensive consultation, including with the IMB. It has been designed with procedural justice at its core and aims to ensure consistency and fairness and enhance prisoners’ satisfaction with processes and outcomes. Given the nature of property, and the movement of prisoners between establishments, the Framework looks to provide greater direction and standardisation on a national basis. It strengthens processes in relation to the main problem areas identified by IMBs and staff including the handling of valuable property, managing cell clearances, compliance with volumetric control and forwarding on excess property following a prisoner’s transfer. |
HMPPS | Implemented |
| 3 |
Does HMPPS plan any review of this process to identify how it could be improved?
Response
The new published Prisoners’ Property Policy Framework came into effect on 5 September 2022 and replaces Prison Service Instruction 12/2011 Prisoners Property. As the Board is aware, the Framework is the result of extensive consultation, including with the IMB. It has been designed with procedural justice at its core and aims to ensure consistency and fairness and enhance prisoners’ satisfaction with processes and outcomes. Given the nature of property, and the movement of prisoners between establishments, the Framework looks to provide greater direction and standardisation on a national basis. It strengthens processes in relation to the main problem areas identified by IMBs and staff including the handling of valuable property, managing cell clearances, compliance with volumetric control and forwarding on excess property following a prisoner’s transfer. At HMP Manchester, a property summit has been carried out, consulting with key stakeholders including staff, prisoners, their families, and partner organisations. Feedback received has led to changes in local processes such as a review of the cell clearance local policy and associated documentation. Whilst there is still room for improvement, the number of property related complaints has declined significantly, and the Governor is confident that this new approach is working. |
HMPPS | Implemented |
| 4 |
How does the Governor plan to address this?
Response
To further assure and understand data, and then put specific actions in place to address emerging issues such as violence, an Intelligence Analysist has been recruited to work in Safer Custody. Furthermore, staff confidence and capability are being strengthened through awareness building sessions and training. The Governor has recruited for two Prison Officer Mentors to support staff. Key worker sessions have restarted, and individuals identified as having greater need are prioritised. However, there is still progress needed in this area, this is another key priority for the Governor. |
Governor / Director | In progress |
| 5 | Will the Governor be monitoring the waiting times for dental treatment and working with the prison’s healthcare provider through the local delivery board to reduce them? | Governor / Director | |
| 6 |
Does the Governor have plans to address this?
Response
To further assure and understand data, and then put specific actions in place to address emerging issues such as violence, an Intelligence Analysist has been recruited to work in Safer Custody. Furthermore, staff confidence and capability are being strengthened through awareness building sessions and training. The Governor has recruited for two Prison Officer Mentors to support staff. Key worker sessions have restarted, and individuals identified as having greater need are prioritised. However, there is still progress needed in this area, this is another key priority for the Governor. |
Governor / Director | In progress |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 3 | 13 |
| Canteen, facility list, catalogue(s) | 8 | 3 |
| Discipline, including adjudications, incentives schemes, sanctions | 6 | 6 |
| Equality | 3 | 2 |
| Finance, including pay, private monies, spends | 2 | 0 |
| Food and kitchens | 1 | 4 |
| Health, including physical, mental, social care | 9 | 15 |
| Letters, visits, telephones, public protection restrictions | 24 | 15 |
| Miscellaneous, including complaints system | 36 | 42 |
| Property during transfer or in another establishment or location | 25 | 29 |
| Property within this establishment | 24 | 14 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 2 | 4 |
| Sentence management, including home detention curfew, release on temporary licence, parole, release dates, recategorisation | 7 | 23 |
| Staff/prisoner concerns, including bullying | 13 | 9 |
| Transfers | 7 | 14 |
Related inspections & investigations
12 Jan 2026
HMIP · Unannounced
9 Oct 2024
HMIP · Urgent Notification
17 Sep 2024
HMIP · Unannounced
Safety 1
· Respect 1
· Activity 1
· Release 3
3 Dec 2013
PFD
Horace Cottom · Hospital Death (Clinical Procedures and medical management) related deaths
Other reports for Manchester
Report details
- Establishment
- Manchester
- Type
- Prison · Cat B
- Report year
- 2022
- Published
- 19 August 2022
- Responsible body
- HMP Manchester
- Recommendations
- 6
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 676 |
| Operational capacity | 727 |
Service providers
Escort contractor
GEOAmey
Substance Misuse
Delphi Medical