Source · CQC inspection

Crowborough Birthing Centre

Provider Maidstone and Tunbridge Wells NHS Trust Type NHS Healthcare Organisation Region South East Last inspected 16 Feb 2024

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Not Yet Rated
Caring
Not Yet Rated
Responsive
Not Yet Rated
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 4 must-do 6 should-do

Must-do actions (4)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 4
Must do
Safe
The service must ensure that staff complete mandatory evacuation of the pool skills and drills training.
Regulation: Regulation 12
⚠ Staff on the unit told us they had not had any poolevacuation orbabyabductionskillstraining at the birthing centre.
Must-do action 2 of 4
Must do
Well-led
The service must ensure all policies and procedures are up to date and in line with best practice.
Regulation: Regulation 17
⚠ Staff did not follow up-to-date policies to plan and deliver high quality care according to evidence-based practice and national guidance, and leaders did not always monitor policy review dates. For example, we found the following policies were out of date. Criteria for giving birth in the birth centre or at …
Must-do action 3 of 4
Must do
Well-led
The service must ensure the governance processes and informationsystems fully identify and manage incidents, risks, and performance to reduce the recurrence of incidents and harm.
Regulation: Regulation 17
⚠ The maternity service governance processes and information systems did not fully identify and manage incidents, risks, and performance to reduce the recurrence of incidents and harm.
Must-do action 4 of 4
Must do
Well-led
The service must ensure it completes regular clinical audits to demonstrate compliance to the Clinical Negligence Scheme for Trusts and Saving Babies lives care bundles.
Regulation: Regulation 17
⚠ There was a lack of clinical audit to check any improvement needed had been achieved.

Should-do actions (6)

Recommended improvements to enhance service quality.

Should-do action 1 of 6
Should do
Safe
The service should ensure it continues to improve staff compliance to mandatory skills and drills training.
Should-do action 2 of 6
Should do
Safe
The service should ensure it completes a simulated baby abduction training to ensure baby safety within the unit.
Should-do action 3 of 6
Should do
Safe
The service should ensure they have enough maternity staff deployed to keep women and birthing people safe from harm.
Should-do action 4 of 6
Should do
Safe
The service should ensure all fridges containing medicines or solutions should be kept locked and secure.
Should-do action 5 of 6
Should do
Safe
The service should ensure all women and birthing people booked into Crowborough Birthing Centre from the local NHS trust are put on to the electronic bookings system.
Should-do action 6 of 6
Should do
Well-led
The service should review incidents related to health inequalities.

Location details

CQC ID: RWFX1
Local authority: East Sussex
Region: South East

Inspection report

Type: Location
Date: 16 February 2024
Rating: Requires Improvement
Actions: 4 must-do 6 should-do
AI-extracted 3 Jun 2026