Source · Prevention of Future Deaths

Timothy Mason

Ref: 2018-0351 Date: 26 Oct 2018 Coroner: Roger Hatch Area: Kent (North-West) Responses identified: 1 / 2 View PDF

Failures in the Emergency Department led to incorrect diagnosis and treatment of sepsis, and the discharge of an unwell patient. Concerns include inadequate staff instructions, training, and systems for providing the Men ACWY vaccination.

Date 26 Oct 2018
56-day deadline 18 Jun 2019 est.
Responses identified 1 of 2
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Failures in the Emergency Department led to incorrect diagnosis and treatment of sepsis, and the discharge of an unwell patient. Concerns include inadequate staff instructions, training, and systems for providing the Men ACWY vaccination.
View full coroner's concerns
_ (1) The reasons for the failure to correctly diagnose and treat Timothy on the 16th March 2018 at 03.30. What staff instructions were given to the doctors and nurses in the Emergency Department at the hospital for dealing with patients with symptoms suggestive of sepsis and what tests should have been carried out and why they were not done_ (2) was Timothy discharged home on the morning of the 16th March 2018 when he was clearly very unwell and tests had not been carried out.

(3) What steps have been taken by the Trust to avoid this situation happening again to another patient in the future What training is given to the doctors and nurses to avoid this situation in the future (5) How it happened that Timothy did not receive the Men ACWY vaccination and what systems are in place to ensure patients do receive the vaccination, how this is provided and monitored by NHS England and whether this is adequate or should be improved to avoid patients failing to receive the vaccine_

Responses

1 respondent
NHS England NHS / Health Body
26 Oct 2018 PDF
Action Taken

The Saxonbury House Medical Group has switched on alerts prompting the offer for patients who have not received the Men ACWY vaccination and has written to EMIS requesting that Men ACWY is added to the list of vaccines flagged up in the alert box as a routine. All local practices have been written to and asked to check that the Men ACWY vaccination alert is activated and patients invited from the relevant cohort. (AI summary)

View full response
Dear Mr Hatch,

Re: Regulation 28 Report to Prevent Future Deaths Name: Timothy Alastair MASON Date of Death: 16 March 2018

Thank you for your Regulation 28 Report dated 26 October 2018 concerning the death of Mr Timothy Alastair Mason on 16 March 2018. Firstly, I would like to express my deep condolences to Mr Mason’s family.

The Regulation 28 Report concludes Timothy Mason’s death was due to the failure to diagnose and treat Mr Mason at Tunbridge Wells Hospital following his attendance at the Trust’s emergency department on 16 March 2018. A contributing factor was that Mr Mason had not been vaccinated with the Men ACWY vaccine.

Following the inquest, you raised concerns in your Regulation 28 Report (Report) to NHS England and Maidstone and Tunbridge Wells NHS Trust regarding Mr Mason’s management at the Trust on the day of his death and the fact that he had not been vaccinated against Meningitis C.

I am in receipt of a copy of the response to your Report from Mr Miles Scott, Chief Executive of Maidstone and Tunbridge Wells NHS Trust (Trust) and have seen the action plan produced by the Trust. I have asked the South East Regional Medical Director to follow this up directly with the Trust to ensure that the actions from this tragic incident are completed.

With reference to your final point, Saxonbury House Medical Group (Practice), and all GP practices that signed up to General Medical Services (GMS) enhanced services in 2015/16, were required to offer the vaccination by actively calling eligible young people age 18 years on 31 August 2015, and opportunistically offering the vaccine to those age 19 years on 31 August 2015, and up to the age of 25 years by 31 March 2016.

Mr Roger Hatch HM Senior Coroner for North West Kent Maidstone Coroner’s Court Archbishop’s Palace Maidstone ME15 6YE Professor Stephen Powis National Medical Director 6th Floor, Skipton House 80 London Road SE1 6LH

7th March 2019

Health and high quality care for all, now and for future generations As part of the GMS contract the practice had a responsibility to ensure that administrative processes were in place for the service they signed up to, including adequate vaccination call and recall systems.

It would appear from letter that , a GP partner at the practice, reported at the inquest, that, whilst Timothy did form a part of the cohort of patients who should have been invited to receive the meningitis vaccination, the practice was unable to evidence whether he had ever been invited for the vaccination. His medical records demonstrated that he had not received the vaccination. Furthermore, the practice did not opportunistically offer Timothy the vaccination during appointments with his GP in the following years, because the Medical Information System (EMIS) the practice relied on to prompt such reminders only offered reminders about selected vaccines and did not include Men ACWY unless specifically activated to do so.

As a result of this incident, the practice has acted to ensure that the vaccination has been offered to all eligible patients. I can also confirm that the practice has now switched on the necessary alerts prompting the offer for patients who have not received the Men ACWY vaccination. The practice has also written to EMIS requesting that Men ACWY is added to the list of vaccines flagged up in the alert box as a routine. All local practices have been written to and asked to check that the Men ACWY vaccination alert is activated and patients invited from the relevant cohort.

During 2018/19 GP practices have continued to opportunistically offer the vaccine to anyone up to the age of 25. This includes those who may have missed the opportunity to be immunised as part of the schools-based programme.

In 2019/20 NHS England, will continue to offer the opportunistic service and has committed to undertake a national review of the vaccination and immunisations arrangements (https://www.england.nhs.uk/wp-content/uploads/2019/01/gp-contract-
2019.pdf) which will include a review and clarification of the expectations around call/recall arrangements, reducing the risk of this incident recurring.

Thank you for bringing these important patient safety issues to my attention and please do not hesitate to contact me should you need any further information.

Report sections

Investigation and inquest
On 15th August 2018 commenced an investigation into the death of Timothy Alastair Mason, aged 21 years_ The conclusion of the inquest was that the medical cause of Timothy's death was 1a Meningococcal Septicaemia. The narrative verdict was due to the failure to diagnose and treat Timothy at Tunbridge Wells Hospital and had he been correctly treated he probably would not have died. In addition; during the course of the investigation it was clear that Timothy had not been vaccinated with Men ACWY as his medical records confired. It appeared from the evidence that there were considerable concerns for the provision of the vaccination of people of Timothy's age, in the way were informed of the availability of the vaccine, the computer records of the way GP's were informed and notified by NHS England and monitored and what steps are being taken to improve the system to ensure people are notified, advised and monitored to ensure they receive the vaccination in the future
Circumstances of the death
On the 16th March 2018 Timothy had been unwell for several days and had been seen by his GP_ His symptoms worsened, and he attended Tunbridge Wells Hospital at 3.30 am Hewas given fluid resuscitation and antibiotics. At 07.45 he was seen by land told he had a virus and was sent home. Timothy became worse and returned to the hospital on the same at 15.15 where he was given treatment despite which he died at 21.46. In addition_ it was clear from the evidence froml lof the Saxonbury House Medical Group that Timothy had not received the Men ACWY vaccination it was unclear whether he had been invited to have the vaccination; or had been and decided not to. There seems considerable doubt as to how GP surgeries arranged for the vaccination and the way NHS England provided the_program for the doctors and monitored the they day notification Of the vaccine to ensure anyone of Tim $ age would receive the vaccination_
Action should be taken
In my opinion action should be taken to prevent future deaths and believe each of you have the power to take such action.

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Report details

Reference
2018-0351
Date of report
26 October 2018
Coroner
Roger Hatch
Coroner area
Kent (North-West)

Responses identified

Responses identified 1 of 2
1 response not yet linked

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 18 Jun 2019 (estimated).

Sent to

Maidstone & Tunbridge Wells NHS Trust
NHS England

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