Source · CQC inspection

Crawley Hospital

Provider Surrey and Sussex Healthcare NHS Trust Type NHS Healthcare Organisation Region South East

Overall rating: Not Yet Rated  View full CQC report

Domain ratings

Five CQC key questions
Safe
Not Yet Rated
Effective
Not Yet Rated
Caring
Not Yet Rated
Responsive
Not Yet Rated
Well-led
Not Yet Rated

Current CQC assessment

Single Assessment Framework

From 2024 CQC rates services through ongoing assessments rather than comprehensive inspections.

Ratings by service

Outpatients
Good
Sep 2024

Earlier inspection findings

pre-2024 framework · 6 should-do

Should-do actions (6)

Recommended improvements to enhance service quality.

Should-do action 1 of 6
Should do
Safe
Ensure all staff are trained and able to use the electronic incident reporting system.
Should-do action 2 of 6
Should do
Safe
Develop systems to ensure the consistent checking of emergency equipment in the outpatients department.
Should-do action 3 of 6
Should do
Safe
Ensure there are arrangements to ensure confidential patient notes are not left unattended in the outpatients department.
Should-do action 4 of 6
Should do
Effective
Ensure all staff have received training regarding the Mental Capacity Act, and are clear about the practical application of this legislation in their work.
Should-do action 5 of 6
Should do
Responsive
Consider how the monitoring of actual versus scheduled appointment times could be used to inform further development and improvement.
Should-do action 6 of 6
Should do
Responsive
Review signage in the department to improve patient flow through the department.

Location details

CQC ID: RTP02
Local authority: West Sussex
Region: South East

Inspection report

Type: Location
Date: 31 March 2016
Actions: 6 should-do
AI-extracted 3 Jun 2026