Manchester Mental Health NHS will be reviewing its SIRI policy to consider the engagement of an independent investigator in complex cases and will develop further guidance for investigators regarding learning from this case. Matrons will carry out weekly checks on compliance with the quality of documentation on handover forms. The Head of Nursing is writing to all Ward Managers to instruct nursing staff to read recent admission records and risk information and compliance with this system will be monitored through audit. (AI summary)
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2 Handover process As you are aware, the Trust has a handover of care policy, which sets out the arrangements for the handover of care, and the documentation of information handed over: The Matrons will carry out weekly checks on compliance with the quality of the documentation on the handover forms. To address your concern that issues may be overlooked, the Head of Nursing is writing to all Ward Managers to instruct all registered nursing staff that they must read the recent admission records and risk information relating to all patients who are not known to them or have not been known during the current period of admission. Ward Managers will be required to ensure their registered nursing staffhave received and understood the instruction, which will be monitored through management supervision 3_ Bed availability understand that you have raised this concern in your Regulation 28 Report as a national issue. However, as you are aware, followingh evidence at the inquest, this Trust implemented change to how inpatient beds are accessed in January 2013 and we do not have a waiting list of service users requiring admission: Clerking In The Trust acknowledges the importance of clerking in service users upon admission. In order to strengthen our processes the admission checklist requires the nurse to sign that have contacted the doctor to clerk in a new service user, and an additional sign-off once the doctor has clerked the service user in; It also incorporates the action to inform the consultant by email of hospital admissions_ This will be monitored through audits_ 5_ Supervision of junior doctors appreciate you have also sent your Regulation 28 Report to the Deanery at Manchester University. From a Trust perspective, all trainees graded CT1-3 and StR 4-6 have weekly supervision: Trainees and Consultants have been reminded of the importance of this and a discussion has taken place with the Deanery: This will be additionally monitored through the annual handover and supervision survey data completed by junior medical staff. 6_ Prescribing of medication by junior doctors Interim Medical Director, will ensure that all trainees will be informed about the Rapid Tranquillisation protocol through the induction process_ In addition, consultants will be made aware of their responsibilities in respect of supervision of junior doctors prescribing_ The Trust has amended the prescription card to ensure that Rapid Tranquillisation is clearly identifiable and not confused with PRN (as necessary) medication. The Trust incident reporting system is being adapted to record whether Rapid Tranquillisation was administered intramuscularly or orally and whether physical safe observations were maintained in line with Trust policy This is be monitored through induction attendance records, pharmacy daily monitoring of prescriptions and Datix incident reporting: 7 Mechanism by which the Consultant in charge of the patient would learn of the patient's admission As referred to under point four; the admission checklist system incorporates contacting of consultants by the nursing staff: The compliance with this system will be monitored through audit they
8 Performing and recording of observations on other patients share your concern about incomplete observation forms and the Head of Nursing has instructed staff that observation record forms must be completed contemporaneously and without any gaps: In addition, the nurse in charge must review the observations records during and at the end of the shift and ensure any gaps are addressed and reported through the Datix incident reporting system: The Matrons will monitor the recording of observations and the Trust will audit the compliance with the Safe and Supportive Observation policy: have attached the action plan detailing the timetable for actions to be undertaken in line with the requirements of the Regulation 28 Report. hope this response provides you with assurance that the Trust has taken action in response to your Regulation 28 Report.