Action Taken
The Adventure Company has reviewed its Nepal high altitude treks against Wilderness Medical Society guidelines and implemented changes to reduce some altitude increases, to be fully implemented by the start of the new trekking season in September. They have also removed a manual that referred to finding cost effective solutions. (AI summary)
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Dear Dr Harris Inquest touching the death of Rachel Ann Burke write in response to the Regulation 28 report to prevent future deaths touching on the death of Rachel Ann Burke. In section 6 relating to action that should be taken the report detailed two areas for The Adventure Company to address regarding the itineraries and information provided to passenger and the knowledge of trek leaders in reference to travellers' health insurance and the accessing of medical services. Regarding the rate of ascent and altitude between sleeping altitudes The Adventure Company has reviewed the expert guidance provided. The Wilderness Medical Society consensus guidelines provide suggested approach to AMSIHACEIHAPE prevention: These guidelines state that above 3000m people should not exceed 500m gain in elevation between sleeping elevation and to include acclimatisation days where there is no gain between nightstops every 3 or 4 days_ We have reviewed all our Nepal high altitude treks against Wilderness Medical Society guidelines Whilst trips had been designed and running with safe ascent levels in mind we were able to identify a couple of adjustments to reduce some of the altitude increases_ The changes identified have been implemented on the ground the end of the current trekking season and will form part of our published itineraries for the start of the new trekking season in September: In some circumstances the Iocal infrastructure available for commercial group trekking means that it is necessary to exceed the 50Om a day guideline provided by the Wilderness Medical Society: We only do this on what are generally considered to be well established, standard routes_ In line with the recommendation made by the Coroner where this does occur we have now introduced additional information regarding this into our Notes for the relevant treks_ This information highlights the higher increase on these days s0 our trekkers are fully aware of the strenuous nature of the trip and the larger ascents included: Our Trip Notes hold the full description of the trip and are available to all passengers prior to their booking a trip as well as being sent to them as the key element of our literature for a particular trip. The information from the Wilderness Medical Society along with input from medical professionals, high altitude trekking and expedition safety experts are Advenlures Woeltxide Ltd trading as Tie Adventure Company memhe of PFAR Adventur? Travel GroupLid_ Rejisrered Olfke: TUI Trarel Xouse Crailey Businass Qvartec Fleniing Wa% Crarley West Sussec RHIO SQL {p{ease do nol send any correspondence this adress) Registered: England _ (Yales Fo: 1826936.VAT No; 103 2168 35. Th? Adrenture Ccmpany is an Appo nted Fejxesentative Campb:"l Irvinaitd #hoare aurharised znd tegulated b; the Financial Services Authority: ABTA Thiscan be checked cn the FSA $ rejgister b} visiting WirirJsagov utreg ster = Dy caling (245 605 123+. Ocn IATA ABTA No.Y0766 Pillory We gains the daily for Trip being Ps9 -
incorporated into a new protocol for our high altitude treks_ This protocol is designed to not only to look after the safety of our passengers but also reflect the logistical realities of operating high altitude treks around the world. This protocol will be used forithe ongoing review of our trips as well as the standard for designing new itineraries any With regard to the knowledge of our trek leaders in respect of the travel insurance that passengers have we have reviewed the information and training that is provided to our trek leaders This has always formed part of the training for our leaders and is incorporated into not only the initial training provided but also our ongoing refresher training It is made clear to leaders that passengers take out fravel insgranceehetwei cover them for necessary medical expenses whilst on treks, It is further emphasised that the primary concern is always the safety and wellbeing of the trekkers decisions in this regard are to be made to provide the most suitable and effective remedy and not based on relative cost_ Further guidelines on always consulting any nearby medical posts, such as the one at Macchermo, in cases of illness, inability to continue with trip or suspected AMS have also been in place_ The general TAC overseas leader manual that did refer to finding cost effective solutions to more general situations has been removed from circulation to avoid any possibility of confusion in this regard. hope the above is of assistance_ If can be of any further help, please do not hesitate to contact me_