Source · Prevention of Future Deaths

Matthew Lynch

Ref: 2025-0119 Date: 4 Mar 2025 Coroner: Louise Hunt Area: Birmingham and Solihull Responses identified: 2 / 3

The internal investigation was inadequate, and barriers exist to proper Mental Health Act assessments. There's poor information sharing between agencies regarding residents, and support workers require more focused mental health training.

Date 4 Mar 2025
56-day deadline 29 Apr 2025
Responses identified 2 of 3
Mental Health related deaths Other related deaths

Coroner's concerns

AI summary
The internal investigation was inadequate, and barriers exist to proper Mental Health Act assessments. There's poor information sharing between agencies regarding residents, and support workers require more focused mental health training.
View full coroner's concerns
To Birmingham and Solihull Mental health Trust
1. Internal investigation: The internal investigation did not address how and whether the offender’s use of medication should have been monitored after the clinic visit on 12/05/23. This was important as non compliance with medication was a risk factor for relapse. In addition, during the inquest the trust confirmed they had not spoken to the CPN who attempted to visit the offender on 24/05/23 to verify whether they had attended the old or new address. This was a critical issue as the new address had not been updated on the clinical notes. This raises a concern about the quality of the investigation and whether the Trust is adequately learning from incidents.

To Birmingham and Solihull Mental Health Trust and Birmingham City Council

2. Mental Health assessments: The inquest heard evidence that there were barriers to the use of S2 and S3 of the Mental health Act due to AMPH resistance, administrative challenges and resourcing. This raises a concern that incorrect MHA assessments are taking place and patients may be detained on an inappropriate section impacting patient care. A copy of a report prepared by is attached.

To Birmingham and Solihull Mental Health trust, Birmingham City Council and Provident housing

3. Information sharing between agencies and support worker training: The inquest heard evidence that Landlords have to rely on the information given to them by the residents and do not have access to other key information held by other agencies. This means the landlord is often not aware of key information about an individual. Given the potential for harm for residents and support workers consideration needs to be given to how best to share information to ensure residents are receiving the right care and landlords have sufficient information to be able to monitor residents and undertake risk assessments. The inquest heard evidence that support workers need more focussed training on mental health conditions and how to manage and help residents with enduring mental health conditions.

Responses

2 respondents
Birmingham and Solihull Mental Health NHS Foundation Trust NHS Trust
25 Apr 2025 PDF
Action Taken

The Trust conducted a system-based investigation into the death, identifying weaknesses in change of address and medication compliance management. Actions include a written reminder to clinical staff about recording address changes in Rio, and a review of the standard operating procedure for non-contact with appointments to ensure consistent escalation to the MDT. (AI summary)

View full response
Dear Mrs Hunt,

Our Ref:

Your Ref:

Date: 25 April 2025

Dear Mrs Hunt

Re: Prevention of Deaths report (Matthew Lynch Deceased)

Thank you for your Prevention of Future Deaths report dated 4 March 2025. May I take this opportunity to offer my sincere condolences to the Family of Mr Lynch for their terrible loss. As you will be aware the Trust carried out an investigation into the circumstances of Mr Lynch’s death and a number of improvements in practice have been made in the Trust in order to ensure that we learn from the death and provide safer services. There were some areas you have identified requiring further action and assurance from the Trust and I will address each of these as you have set them out in your report.

1. Internal Investigation As part of the transition to Patient Safety Investigation Review Framework, the review took a system- based approach to the investigation, focusing on the processes within which the team was operating. This approach allowed the Trust to identify weaknesses in key systems, including the identification and management of changes of address and medication compliance oversight.

The review acknowledged the risk of relapse identified in May 2023 on page 14, identifying that whilst plans were made within the Multi-disciplinary Team, there was no clear process to track these actions, leading to a lack of oversight. If there had been stronger oversight, the team would have been aware of the non-compliance with medication sooner, allowing for timely intervention. This would have included tracking the perpetrator’s prescription. To address this, the team has now implemented an actions tracker to ensure better oversight of agreed plans and follow up.

In relation to the prescription, where the Community Mental Health Team is supplying a service user with their medication, this is recorded on the Electronic Prescribing and Medicines Administration System (EPMA). The Trust outlined at the inquest how this system now has better functionality and this

2 is monitored through the monthly medication audit, which is overseen by the Matron, followed up with individual service users by their Case Manager and reported through to the Integrated Community Teams Clinical Governance Committee and Trust Medicines Management Group for assurance.

The review also found the process for updating and tracking address changes was not robust enough. To strengthen this process as referenced in the report, the team has implemented a “meet and greet” role to improve the accuracy of address updates and ensure better coordination. I will go into more detail around this point under point three.

2. Mental Health assessments At Inquest our witness gave evidence following the survey which had been carried out which identified that there were two areas where practice should be improved. These included:

Improved training for AMHPS and doctors. The Trust is working with colleagues at Birmingham City Council on this and there is training in place with Doctors and AMPHS.

Improve availability of identification of a named hospital which will admit / availability of beds. The Trust confirmed that actions on early identification of hospital with a bed which will admit the patient is challenging but work is ongoing though the Urgent and Emergency Care Pathway and Bed Strategy.

Following the inquest our Associate Medical Director for Mental Health Legislation has been working with Birmingham City Council on a short joint guidance for the doctors and AMHPS which will be included in the Trust’s Mental Health Act Assessment policy. This is now a priority for the organisations and the aim is for this to be completed by the end of June. This guidance will progress through the relevant governance processes to ensure it is properly embedded in both organisations. The aim is that this will assist in ensuring that patients who are currently being admitted and need detention under the Mental Health Act are under a section that is most appropriate for them, in line with the code of practice. Assurance on appropriate use of the Mental Health Act is gained through the Trust Mental Health Act Committee and reported to Trust Board.

The Trust offers specific training to all trust section 12 approved doctors as part of their approved clinical reapproval training/ section 12 reapproval. This training is mandatory as part of the reapproval process and has been in place for the last 5 years. The Royal College of Psychiatrists offers this training to our Doctors. All doctors from the Trust on the section 12 rota and who participate in mental health act assessments for the Integrated Care Board are assured as section 12 approved. Once the joint guidance has been agreed, this will be used to train both doctors and AMHPs and be incorporated into our procedures.

3. Information sharing between agencies and support worker training

In terms of ensuring our service user demographic information is up to date we now have Meet & Greet workers based across our CMHT receptions to check with service users that the information we have on record for them is correct and up to date where necessary, this includes address, contacts and telephone number.

In addition to this, when checking the address is correct, the Meet & Greet workers now also ask what type of accommodation their address is, if it is identified that this is a supported accommodation or a hostel and this is recorded with the details. The service user will be informed that we will potentially share any information about their care or treatment if the need arises, or in case of an emergency. Any information being shared will be carefully considered as part of an MDT discussion/review and the decision to disclose information is proportionate to the circumstances. As a Trust we will always ensure that a patient’s confidentiality and consent is adhered to.

We have also written to all clinical staff to remind them that if they are notified of a change of address (or contact number) that this is recorded on the service user demographic information in Rio, the electronic patient record, which updates the “front page” and not just in the “progress notes”.

3 In relation to service users not being available when staff are visiting them at home. This is recorded in Rio following that visit, including; what attempts have been made to contact the service user and what the initial plan is in response to a lack of contact. Where there are repeated unsuccessful attempts, this is escalated to the MDT for discussion, review and a plan regarding the next steps. This is documented on the MDT action tracker, which is then monitored. The Trust will review the standard operating procedure for non-contact with appointments to ensure consistency in escalation to the MDT.

Following the review into the deaths in Nottingham, the Trust has reviewed the Did Not Attend policy and does not discharge patients following a lack of contact and is in the positive position of having an Assertive Outreach Team where specifically experienced case managers actively engage in the care provided to high risk individuals in the community.

We recognise the benefits of working in partnership with Birmingham City Council and Supported Housing Providers and will continue to commit to strengthening our joint procedures, relevant information sharing and enabling our professionals to work collectively at every opportunity.

I hope that the actions taken offer reassurance that the Trust has taken your concerns seriously. If you require any further information, please do let me know.
Birmingham City Council Local Authority
PDF
Action Planned

Birmingham City Council, having had no prior involvement with the deceased, will add guidance clarifying the use of Section 2 versus Section 3 of the Mental Health Act to Birmingham and Solihull Mental Health Foundation Trust's Mental Health Policy. The Council details its information-sharing practices with landlords, noting that the extent of information provided depends on how the resident accesses accommodation. (AI summary)

View full response
REPORT FOR HER MAJESTY’S CORONER FOR THE BIRMINGHAM AND SOLIHULL AREAS

Re: MATTHEW JOHN LYNCH (deceased)

DATE OF BIRTH: 05/12/1979

DATE OF DEATH: 11/07/2023

ADDRESS - LATE OF: , Handsworth, Birmingham, West Midlands

Report prepared by:

Qualifications: Diploma in Social Work/BA Honours Applied Social Sciences Professional details: I am registered with Social Work England the professional body for the registration and standards of qualified social workers in England. Role: Head of Service Operations and Partnerships Adult Social Care and Health Birmingham City Council Length of Service with BCC: I have been employed within Birmingham City Council since 1999 continuously to date.

Background This response is provided by Birmingham City Council (BCC) further to the Regulation 28 Report, issued by HM Coroner Louise Hunt on 4 March 2025. I would like to start by expressing our condolences to Matthew’s family for their sad loss.

The Coroner explained in the Report that she is concerned that incorrect MHA assessments are taking place and patients may be detained on an inappropriate section impacting patient care. The Coroner is also concerned about information sharing between agencies and support worker training, specifically information that is provided to landlords about the residents.

Adult Social Care involvement with Matthew Lynch (ML) and

BCC did not have any contact or involvement with Matthew prior to his death.

ML did not undergo a Care Act assessment and did not have a support plan. He was neither allocated, nor awaiting allocation to a social worker.

There is no record of any current or previous request for a Mental Health Act assessment for ML, at any time and we have no record of him suffering from a mental disorder, requiring support or treatment from BCC at any time.

KD did not undergo a Care Act assessment and did not have a support plan. He was neither allocated, nor awaiting allocation to a social worker.

On 20 January 2023, a request for a Mental Health Act assessment was made. KD was in police custody for making threats to another tenant in his accommodation, which was at Hockley Birmingham, a supported living accommodation funded via housing benefit payments. It is reported KD had smashed his room. He was assessed and detained under Section 2 of the Mental Health Act 1983. He was admitted under Section 2 and BCC received a reminder that the Section 2 was expiring on 8 February
2023. Follow up calls were made to the admitting ward, who confirmed by telephone that an assessment for Section 3 detention would not be needed, as KD had agreed to continue to receive treatment as an informal patient.

This concluded BCC’s involvement with KD until 11 July 2023, when following his arrest for murder, KD was in police custody and a request for a Mental Health Act assessment was made.

From what I have been able to access from the case notes, the use of Section 2 was valid in KD’s case, as he had not previously been detained and his three previous Section 136 arrests had resulted in the conclusion that he was not suffering from a mental disorder. The Section 2 was based on presentation which was suggestive of a mental disorder and so, Section 2 allowed for assessment of this potential mental disorder.

In this case, upon the expiry of the Section 2, we were informed that Section 3 was not required, as KD had agreed to remain an informal patient. We have no record of how long he remained in hospital or when, or to where, he was discharged.

In relation to KD, I am not aware of any barriers to the use of Section 2 and Section 3 of the Mental health Act, due to AMPH resistance, administrative challenges, and resourcing.

In terms of his diagnosis (as set out in the MHT Root Cause Analysis report at page 63 of the bundle, which we received after the issue of the Regulation 28 Report), it appears KD was diagnosed with schizophrenia in 2015. It is unlikely that the AMHP who assessed KD in 2023 knew of the previous detention, as this is not recorded in our records. Given the length of time and presentation, I do not believe this would have altered the AMHPs decision.

The Mental Health Act 1983 Code of Practice states that the fact that someone has a mental disorder is never sufficient grounds for any compulsory measure to be taken under the Act. Compulsory measures are permitted only where specific criteria about the potential consequences of a person’s mental disorder are met.

Mental Health Assessments

BCC was not aware of the report prepared by until I became aware of the Regulation 28 Report and saw ’s report on the Court and Tribunals Judiciary’s website. I am unaware of when this report was prepared and for what purpose.

The AMHPs follow the Mental Health Act 1983 and Code of Practice to the Act when making decisions.

I cannot comment on the specific examples of cases provided in the report, as I do not have direct knowledge and details of the cases referred to. BCC AMPHs did not know they were being quoted, we were not made aware of this “study” and to date, despite requesting a copy, BCC has not received a copy of the report.

Decisions pertaining to whether an application is made to detain a citizen under the Mental Health Act 1983 are made solely by the AMHP and with two medical recommendations from Doctors, one of whom must be approved under Section 12 of the MHA 1983 and preferably, where one Doctor has knowledge of the patient. The actual decision as to whether the criteria for detention is met and whether detention should be made and under which Section, is for the AMHP to make. Therefore, the report and suggestions that the wrong detentions are being made, are fundamentally inaccurate, as it is not for the Doctor to decide which section or whether the patient is detained. They make a recommendation which the AMHP then uses to make their decision and the AMHP makes the application which is the formal detention.

The report prepared by refers to the findings of a survey of all Birmingham & Solihull Mental Health Foundation Trust Section 12 approved doctors. This is the perception of the doctors. In practice, this may differ from the reality of individual cases.

I am not aware of any barriers to the use of Section 2 and Section 3 of the Mental Health Act 1983, due to AMPH resistance, administrative challenges, and resourcing.

I cannot comment on AMHP resistance as the decision to admit and under which section, is for the assessing AMHP alone.

AMHP resourcing is an issue nationally with there being a shortage of AMHPs across the country. Latest figures suggest there are approximately 93,000 registered social workers with around 3000 AMHPs. BCC are actively recruiting and training AMHPs with a plan to increase numbers by 35 new AMHPs over the next 5 years. The number of AMHPs employed within BCC is not a barrier to the use of Section 2 or Section 3, it has no bearing on the use of sections under the Mental Health Act.

I can only make an assumption that administrative challenges can be interpreted as beds not being available.

Bed unavailability is an issue but, this should never be a consideration as to the use of Section 2 or Section 3. The decision around the use of Section 2 or Section 3 should be jointly reached based on evidential need and presentation, not on resource availability.

I am not aware of any further administrative challenges or inappropriate use of Sections 2 & 3. The use of Section 2 or Section 3 is a matter for the AMHP and assessing Doctor and ultimately the AMHP makes the decision based on two medical recommendations from the assessing Doctors. The independence on the AMHP in decision making around which section to use is explicit within Section 13 of the Mental Health Act 1983.

BCC has agreed to prepare a guidance statement to be added to the Mental Health Policy owned by Birmingham and Solihull Mental Health Foundation Trust regarding the use of Section 2 versus Section 3.

Information Sharing with landlords

Where a citizen is in receipt of a package of care, relevant information will be shared with the care provider. In this case, a care provider was not involved as KD was not in receipt of a package of care under the Care Act 2015.

The responsibility for providing information to Landlords about residents depends on how the resident accesses the accommodation. If the provision is direct access, then the resident will provide details directly with no other agency involved. If an agency or Local Authority makes the referral, a referral form will be completed. The information that goes to the landlord is based on the referring agencies discussion with the resident. Often there is a need to provide proof of income, which the resident can do by logging on to their Universal Credit portal. Given the emergency nature of lots of these placements, it is likely that the referring agency has limited information to begin with. Referrals from prison, hospital or care facilities are an exception as the resident is likely to have known the agency for a longer period of time,

therefore more information can be provided. The agency is responsible for giving as much information as they can, although much of this is based on disclosure from the resident.

Referral forms are designed by the landlord and generally set out the information they want to see. This might include proof of income, personal details (name, D.O.B, NI number etc.), physical and mental health conditions, general support needs and criminal convictions. Some landlords ask questions about previous housing history and why the resident is approaching.

The landlord should provide the appropriate training and ongoing development of their support workers, so that residents can be appropriately supported.

Report sections

Investigation and inquest
On 20 July 2023 I commenced an investigation into the death of Matthew John LYNCH. The investigation concluded at the end of the inquest. The conclusion of the inquest was; Killed unlawfully
Circumstances of the death
Mr Lynch resided in room 1 in supported living accommodation which was shared with 3 others, including the offender, at Birmingham. Between 05.30 and 05.51 on 11/07/23 Mr Lynch was attacked in the garden area outside the property and decapitated by the offender. The offender was known to suffer from treatment resistant paranoid schizophrenia which would be made worse if he stopped taking his medication and took illicit substances. He had been under the care of mental health services for some time. He had last been seen in clinic on 12/05/23 when he admitted he had stopped taking his medication but agreed to restart it and confirmed he had changed his address. Further efforts were made to contact him however he did not respond. There was concern at this time that his mental health condition was relapsing, and his case was discussed in an MDT on 17/05/23. An unannounced visit was made to an address on 24/05/23 when he was not present; however, it is not clear if the CPN attended his new address or the old address which remained on his clinical records. He was spoken to briefly by a CPN on 14/06/23 when he appeared intoxicated but agreed to attend a clinic appointment on 21/06/23 which he did not attend. Further attempts were made to contact him without success, but no attempts were made to contact his family or the landlord. In the days leading up to the attack the offender had been found to use weed at the address and was given a verbal warning on 26/06/23. He smashed up his room on 10/07/23 and was evicted from the property. In the past smashing up his room had been an indicator of declining mental health however this was not known to the landlord and the landlord was unaware he was under the care of the Community Mental Health Team (CMHT). He was taken to City Hospital by the landlord on 10/07/23 as he was concerned about his unusual behaviour but the offender left before being seen. CCTV confirmed he returned to the property at 02.48 on 11/07/23 and was seen in the garden area having an altercation with Mr Lynch around 05.30 before at 05.51 he is seen on CCTV striking Mr Lynch with force. After he was dead the offender decapitated Mr Lynch. At 14.23 the Landlord attended the property after another resident was unable to enter. The offender admitted to the landlord that he had killed Mr Lynch and the police were called. The offender was sentenced to a hospital order for the offence of manslaughter by diminished responsibility.

Following a post mortem the medical cause of death was determined to be: 1a Multiple sharp force injuries 1b 1c 1d II

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Report details

Reference
2025-0119
Date of report
4 March 2025
Coroner
Louise Hunt
Coroner area
Birmingham and Solihull

Responses identified

Responses identified 2 of 3
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 29 Apr 2025.

Sent to

Birmingham and Solihull Mental Health NHS Foundation Trust
Birmingham City Council
Provident Housing

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