Priory Group
Private Sector• Priory Group reviewed and re-launched its Admission, Transfer and Discharge policy, incorporating the involvement of family, friends, and carers in discharge planning. • The associated Discharge Checklist (Form HllA) was amended to include a section for recording contact details of friends and family. • A rolling programme of training webinars is planned for 2018 to highlight communication with family and friends and the requirement for written confirmation of responsibility for follow-up care.
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The Priory Hospital did not formulate a written plan; before discharge from hospital, identifying the Home Treatment Team (HTT) who would be responsible for onward care in the community and, in particular making the relevant HTT aware that Ms Morris was agreeable to healthcare professionals speaking to Peter Forester and Bernard Blakes regarding support with her mental issues: As above this matter has been addressed as part of the policy review: Form HllA Discharge Checklist which is associated with the policy has been amended to include a section to record the contact details of friends and family (including the next of kin) The policy itself stipulates very clearly that care plans should be circulated prior to the patients discharge from hospital. This point of good practice be highlighted as part of the webinar training programme: The Priory Hospital did not identify a responsible HTT for the discharge address in Eltham and there was no liaison with an HTT to discharge: This matter has been addressed as part of the policy review The newly reviewed policy reinforces the requirement to identify which service will provide care and support to the patient at the point of discharge from hospital (paragraphs 5.1b, 6.7 and Form HllA) and to ensure that the service confirm in writing their acceptance of their responsibility to deliver follow-up care and support: Once again this requirement will be highlighted as part of the webinar training programme_ We note that the fourth and fifth matters of concern relate to Oxleas Mental Health NHS Trust rather than to Priory Group. I do that these actions will provide you with the reassurance that you require: If I can be of further assistance then please do not hesitate to contact me: