Action Taken
The care home implemented a new care plan template that includes a system for recording outcomes of meetings with professionals. Staff receive regular training and supervision, and a manual handling assessment is included in the new care plan. (AI summary)
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Dear Mr R Davies acknowledge receipt of your Regulation 28 Report in the case of Emily Sims respond to your numbered concerns as follows Lack of updaling of care plans t0 reflect changing needs and how t0 manage changing needs As understand care plans in place at the time of the incident were not updated or reviewed appropriately: Our current system consists of monthly review of care plans and amendments are made to reflect care needs and any changes necessary, permanent or temporary: Lack of updating of care plans to include reference to multi-dlisciplinary meelings Or care needs meelings and decisions taken to manage changing needs. The previous template used for care planning did not lend itself to recording of multi- disciplinary meetings with professionals and actions required t0 allow for changes t0 be recorded in the care plan: A new care plan template has been introduced t0 include a more robust system for recording outcomes of meetings with professionals, this inforation is then reviewed and the care plan is amended and updated according to changes in need. During our last inspection in November 2018, we had some old format care plans that were in the process of being changed over; all care plans have now been changed over to the new format with regular reviewing in place_ Lack of provision of appropriate equipment such as adjustable beds to address changing needs; requirement for equipment is addressed through assessment by occupational therapistsl physiotherapists, we have contact with the community rehabilitation team who all support and facilitate any provision for suitable equipment that is required to support individuals. Equipment is delivered to the home by Cornwall Council Loans Department: currently have 2 individuals with hospital beds, we also have other equipment to support individuals needs including perch stools, pressure cushions, cot sides, rails and walking aids. Lack of provision Or access t0 specialist advice from occupational therapisis and physio therapists l0 assist wilh measures to address changing needs. The home has good working relationships with the community rehab Team and Occupational Therapist: We access referrals for specialist advice through the GP practice and are very well supported by the district nursing team: Antron Manor Care Limited Company Number: 10516614 Directors Debbie Blight, Allan Blight and Rebecca Wood. Guy Guy Daisy Any We grab
ANTRON MANOR CARE HOME Antron Hill Mabe Burnthouse Penryn TRI 9HH Tel: 01326 367570 The Lack of appropriate training regarding use of equipment and moving and handling: At the time of the incident understand there was a lack of training: Training is scheduled regularly and monitored t0 ensure all staff members receive regular training: Supervision of all staff is carried out 6 times a year; where staff have opportunity to raise any concerns and discuss any additional training to support them. Our moving and handling training is carried out annually and all members 0f staff must attend. Our new care plan includes a manual handling assessment which provides staff with details on moving individuals safely. Summary We were not responsible for this service at the time of the incident_ understand changes were made prior to our ownership. Since our ownership we have continued to implement further changes to improve the service to ensure safety of the Residents continually work in partnership with professionals to address individuals needs and have implemented a new care plan format and system for the review and updating: Staff continue to receive regular training and supervision to ensure they are competent in their roles. We will continue to take every reasonable precaution t0 try to prevent any future incident.